Best service I've ever had. - Mroakley48
As I was there trying to find a vehicle to get my wife for our anniversary we net with Lilly. She went over and beyond since day one. My wife has been very indecisive we have been in the store three times still hasn't found that ONE she loves. But every time were in there this woman has helped us in every way and makes the process of buying a new car not as hard. I'm sure we will buy something this week and when we do I only want help from Lilly. I will definitely be a customer for life. Thank you for everything you do.
Fabulous, once again! - akwhitlaw
Just picked up my third Camry from Toyota of Greenwich. Dave Sullivan is a miracle worker and helped me get a great deal on a beautiful car. The whole staff did everything to make my transaction as simple as possible and fun, too!
Very good experience! - KRBUNKER
Leased a 2016 4runner there after talking to many other dealerships. I got a very fair deal and everyone I met there seemed sincere and nice and were NOT the high pressure sales type. My salesman CJ Marella was very patient and willing to answer all my questions and provide a lot of information to make me comfortable with my first leasing experience. I definitely recommend you call or send them an email if you’re in the market.
Extremely Great Sales Service - sollinger6352
We recently purchased a pre-owned car through Colonial Toyota in Milford, and the sales rep, Casey Spangler, made the entire experience easy, pleasant and really quick. Casey was a pleasure to work with and was really knowledgable and sincere... I would highly recommend working with him.
Purchased a new Toyota Tacoma - Johnnyo136
Mike and Leland were very helpful with everything. It was a pleasure shopping at Westport Toyota. Leland got me a great rate. Both Mike and Leland were very helpful without trying to over sell me. Mike met me at the train station the day I came to pick up my truck. Very friendly and person dealership. I felt at home.
Great customer service - NPALOZIE
My 4Runner needed the 10,000 mile service and it could not have been easier. Everything was arranged for pickup and return of my vehicle, the service was completed, and my 4Runner was returned washed and ready. Mike Fitzgerald kept me informed during the entire process and everything went smoothly.
GOT MY VEHICLE IN A WAY AS "DOCTOR ORDERED" - AndrewAndriy
Received my car in a terms I was promised. It was great doing business with Pete. He was helpful and professional . I had a great experience. Thanks Pete!
friendly, professional, Quincy is great - diana
I have purchased and now leased several vehicles from Quincy. I have referred other customers and will return because of my positive experiences. I would recommend this dealership over others that are located closer to my home because of the customer service and family-like atmosphere.
A Good Day - toyosuvlovers2
This was our first purchase from Lynch and we actually ended up purchasing two vehicles! Our experience with John was awesome. He was friendly, knowledgeable and not pushy which was a huge plus in my book. Overall we felt very comfortable with him. I plan to tell anyone I know that is looking for a vehicle to go to Lynch and see John! We are very happy!!
Messy refreshment center - abbyssinian
Refreshment center overflowing with garbage, no sugar. Got the feeling that service didn't know what
maintenance was due. Changeover problem? Shocked to see no old faces in dept., all new people.
Great customer service. Everyone makes you feel welcome. - NikiRN
Middletown Toyota was the only place that made me feel welcome. Did not feel pressure at all. It was all about my needs. Awesome place
Best Buying Experience I have ever had! - tbart1227
If you want a great buying experience for a Toyota, go see Rob Apted at Gale Toyota. He was very courteous and absolutely did not pressure me into buying the car I bought (2014 Toyota Coralla LE). Got me approved on a busy Saturday and I drove off the lot same day. When I went to drop off the title to the car I traded in, I talked to him about some concerns with the car (front bumper loose, one hubcap different from others, etc.) We scheduled an appointment for today to detail the car and he stated that he would take care of my concerns and he did. I would highly recommend him to anyone looking for a Toyota. Thanks Rob.
Great first time experience! - mbkslp
This was my first time purchasing a car. Having previously known little about car buying (or cars in general), I did research to prepare. I had been looking at other dealers and ended up at Stephen's Toyota. Upon arriving, a sales associate, Victor Ortiz, was waiting with information from another individual I had spoken with on the phone and print outs of the cars I had looked at on Edmunds and TrueCar. He reviewed the 2016 Toyota Corolla I was looking to purchase and scheduled to test drive. When another associate had pulled the car, he spoke about the scheduled drive and was able to get the car. After test driving, he was able to get all information together and worked with the finance department/manager. The entire team worked to get a good deal. I am still impressed with how helpful everyone was, especially Victor.
Car Dealership experience - Nkt6804
First time purchase of Tacoma 2016 from this dealer. Very polite and professional staff including the owner, Dave. Who came out of his office and asked me about any concerns I had. It is very rare to find direct owner contact while buying a car in this day of age. There was no pressure from sales to buy extras.... Owner took care of his customers personally and made sure everything went well. Will always buy from Torrington Toyota in future. It was worth driving 50 mile from Danbury.. Very satisfied customer. N T
Best Toyota dealership probably in Connecticut. . - Pattidolphin809@gmail.com
Rich Breksa is the best service advisor. I wouldn't bring my car to anyone else as he's been with me
a long time. I trust whatever he tells me is wrong with my car. I'll never leave Toyota and I will
continue to work with Rich!!
Great Salesman/Up Front Dealership - KIA Kid
When I arrived at Charles Toyota I was pleasantly greeted by Shelton Watrous. I had several questions regarding purchasing a 2016 RAV4. Shelton answered all my questions accurately and provided valuable information about the RAV4 that I wasn't aware of. Extremely knowledgeable and sincere. He is not your typical (You must buy it Today) salesman. It was a true pleasure dealing with him. If you are looking for a great dealership with fair prices go to Charles Toyota and ask for Shelton...
Big Disappointment - SJP
Unfortunately this dealer failed to fix a relatively simple problem with defective tires on a brand new truck and even erroneously charged me. They were given the opportunity twice but failed, wasting my time. I had the problem accurately troubleshot and resolved at another dealer in Hartford with no hassles. Toyota of Colchester has not earned my business and I will not be back.
Killing vs Profit (Fast Dollars vs Slow Nickels) - KIA Kid
After visiting two respected Toyota dealerships (#1 & #2) I went to Westbrook Toyota/Scion (#3). I will be ordering a 2016 Toyota RAV4. When ordering from the factory I know all dealers pay the same amount. When the sales person gave me the final price I couldn't believe my ears. They were $4,788.78 more than Dealer #2 and $5,179..27 more than Dealer#1. When viewing the options that I ordered, they were twice the price of the two previous dealers. We reviewed my list of options three times so we were sure to compare apples to apples. They offered me $1,300.00 less than the previous two dealers. in regard to my trade in. Compare prices with other Toyota dealerships so you can save your fast dollars.
RUDE PEOPLE THERE! RIGHT DOWN TO THE RECEPTIONIST - CTWOMAN37
IT IS 5:13 PM ON MONDAY. WE CALLED OUR SALESMAN BACK NAMES JASON WHO TOOK US FOR A TEST DRIVE OF A VEHICLE THAT WE WERE INTERESTED IN. THIS VEHICLE WAS GOING TO BE A SPECIAL ORDER VEHICLE . WE COULD NOT EVEN GET THRU DUE TO THE FACT THE RECEPTIONIST ANSWERING THE PHONE KEPT CUTTING MY HUSBAND OFF AS HE WAS TRYING TO JUST LET HER KNOW THAT SHE KEPT CONNECTING HIM TO A VOICE MAIL...THIS WAS 3 TIMES. HE FINALLY GOT A PERSON AND MY HUSBAND WHO IS HARD OF HEARING ASKED HIS NAME AGAIN AND THE PERSON STATED THAT HE HAD ALREADY TOLD MY HUSBAND HIS NAME!!!!!!!!! ARE YOU KIDDING ME? AND THEN I GET ON THE PHONE AND SPEAK TO MIKE ANTONINO AND HE COULD HAVE CARED LESS!!!! NICE TO SEE THAT YOUR DEALERSHIP DONT NEED BUSINESS AND THAT YOU TREAT CUSTOMERS SO RUDELY FOR NO REASON...WE WILL STICK TO FALVEY'S...AT LEAST THEY KNOW HOW TO PROPERLY ANSWER THE PHONE AND SEEM TO CARE ABOUT OUR BUSINESS. SUCH RUDE PEOPLE AND MY HUSBAND IS THE NICEST MAN THAT YOU COULD EVER SPEAK WITH. WE JUST WANTED TO KNOW THE FINAL PRICE ON THE VEHICLE WE WERE INTERESTED IN!!!!!!!
Hoffman Toyota Scion
Sales and Leasing Consultant