Expect nothing "LES" than EXCEPTIONAL! - Kevin Yungman - KevinY
Les Cutler is much much more than a great salesman, he is the epitome of an exceptional human being. Throughout the span of my car shopping experience, not once did I feel pressured by Les to make a decision. Even if I would have ended up going with another car manufacturer or dealership, I felt at every step of the way that Les would have been supportive of my decision. He takes professionalism to a whole new level, and truly has his customer's best interest at heart. I have had my car (which I LOVE) for less than a month now, and I am already looking forward to working with Les on my next lease! Anyone that is looking to lease a BMW is doing themselves a tremendous disservice if they deal with anyone other than Les Cutler of BMW of Pembroke Pines. To those that are considering a different make of car, I highly recommend you let Les take you behind the wheel of a BMW before you decide to take your business elsewhere. Les is an incredible human being that I vouch for 100%, and I look forward to working with him for years to come. - Kevin Yungman
I love my new BMW X5 THANKS! Capital BMW - terico
I had a excellent experience with sales consultant Paul White! Paul was very professional and knowledgeable about everything. He was also very friendly and personable. I would recommend him to anyone!!! Patrick Williams was awesome as usual!! Thank Mandy all your help with the paperwork and numbers! Best place to purchase a New CAR!
Super excellent assistance from Paul - Tom Carino
This is my second time to deal with Paul and I'm greatly satisfied in both. Great guy who really looks after his clients' needs.
Great Team - Steven Yariv
The Team at Braman BMW is great. I had the easiest buying experience in my life.I told them what i was looking for and with my luck they had the exact BMW M6 i was looking for. Michael Scharmer and Mark Jaffe were great. I look forward to buying my next BMW with these guys.
Best Car Experience EVER - Love my X5
I had been to Bert Smith BMW and was treated absolutely horrible..Next day went to Fields BMW Lakeland and was treated with the upmost respect and professionalism ever at a car dealership..Furman Clark was my salesperson and he rocks....I called him about a X5 and he had it sitting out front ready for my test drive....and I bought one...the whole transaction front start to finish was great and I highly recommend Fields BMW and ask for Furman Clark.. You will be glad you did!!!
It's stressful looking for new cars! - Dealer Shy
On Saturday, I purchased my first car from Germain BMW. Anthony Dunbar was my salesman. I always serviced my 2014 BMW at Germain and my service person Chuck Griffith has always given me great service, so I wanted to make Germain my dealer, they earned my business. I was confused on what I wanted, Anthony showed patience and was available every time I changed my mind. In the end I made my decision and I love my new car. Ken Burkart firmed up the deal and was very professional and made the process smooth. Thanks Anthony, I am looking forward to doing business with you in the future. Rita Mongiovi
Ultimate Sales Experience - alfortuna
I purchased my first new BMW in 1972 when residing and working in Philadelphia, PA. After relocating to southeastern Florida in 1998, I purchased a new 328i at another dealership in the area. A very disappointing service experience brought me to Coggin BMW Treasure Coast. The service team provided excellent service for that vehicle and two new bimmers that I subsequently purchased at this dealership. The sales team provides such over-the-top support that buying a new BMW is almost as much fun as driving a new BMW. Recently, my wife and I decided to trade-in our daily driver, a 2011 128i coupe. We were pleased with a generous trade-in allowance and enjoyed a smooth transition into a new Estoril Blue Metallic 228i coupe. "Happy wife, happy life." My personal relationship with Coggin BMW Treasure Coast is based on fourteen years of consistently excellent service and integrity. I am grateful for sharing my passion for bimmers with such wonderful friends.
Friendly, professional, caring, helpful - Joe LaStoria
We visited this dealership to purchase two new BMWs and could not be happier with the experience we had! Lisa was friendly, listened to our concerns and needs, was patient and professional! We definitely recommend this dealership!
Pleasantly surprised - A True
Based on the negative reviews I read before my appointment, I was pleasantly surprised at the overall service. The after service car wash was below average. There was still a big banyan tree berry glob on the hood that remained after the wash. It seemed to show little attention to detail to the final product.
Service - Shark
The service was courteous and fast. They had to order a part so they gave us a loaner and called us when our car was ready.
Easiest purchase - DoggieMom
This was easiest and smoothest car purchase we ever made. There was never any pressure to buy. Matt has been wonderful to work with and very conscientious. I would highly recommend this dealership and salesman.
Horrible experience - Thomas L Roman
I sold my Mercedes and came to this dealer. Bought certified pre-owned and returned couple days later due to smell. Wife was treated horribly
2016 BMW X1 and Fields BMW South Orlando - SonCoVe
I was in need of purchasing a new car since mine was 11 years old. I previously had a BMW many, many years ago however I steered clear of another one because of the cost of the upkeep of the car. As I was walking up to the showroom I noticed a sign that reads "It costs more to maintain this sign than a BMW"! I was in shock and excited at the same time. I was approached by a salesperson named Jason Price, a true professional. People are always skeptical at car dealerships but I will say he was extremely knowledgeable, patient and understanding of my needs. Jason went above and beyond to help me purchase a car that suited all my needs (and more)! The 2016 BMW X1 is by far the best SUV on the market with a very reasonable price tag. It offered everything from a panoramic sunroof, to heated seats and steering wheel, to the latest technology in closing M BlueTooth and XM Satellite Radio. I never expected to get such a great value for the price and I'm overwhelmed with this new X1. Jason was instrumental in helping choose a BMW that was perfect for me and my needs. I opted for the Mineral White (metallic) with the Mocha Leather Interior and I couldn't be more happy! Jason helped make this process quick and painless. The manager Mike Bouzko went above and beyond to get me into my new X1 with seamless effort. The entire process was extremely professional and I would HIGHLY recommend Fields BMW - South Orlando on Orange Blossom Trail! Jason is a rare find in the car business, he has a customer for life!!! Jason Price, Mike Bouzko and the BMW Genuis Jennifer have made this an amazing buying experience! They are always happy to assist in any way possible when it comes to my new BMW! I could NOT be more HAPPIER!
Leasing of a 528i - Big red
Excellent service and the salesman Pat Palomino is very good doing his job! I enjoyed my experience with him and the dealership. I will recommend this dealership and salesman to anyone!
Great experience at Ocala BMW - bxv
My auto experience is extensive. Approaching 70 yrs of age and having sold retail and wholesale for 10 years I am knowledgeable of automobiles and the buying and selling process. My experience with BMW of Ocala was the best demonstration of how a car should be sold. The dealership is state of the art, lots of snacks, clean as clean can be, and the staff is very professional and customer oriented. My needs and requirements were the priority. The dealership provides technical experts to each each customer the use of the high tech features. The "Genuises" will tutor each customer from the basics through all the fine features of the high tech "stuff". The tutoring is individual and on the customers schedule. So each owner may schedule a session as needed....pretty cool. If you are shopping for a vehicle go to BMW of Ocala to see the way you should be treated.....watch them roll out the red carpet, be a good customer and do not settle for just any car....buy or lease "The Car"
Best car buying experience ever! - drfroyd
Two-and-a-half years ago, I had a very positive experience leasing a 2013 BMW 128i from BMW of Fort Myers. So, when I was ready to trade this car in for one with more “safety” features, I knew exactly where to go: I headed back up to Ft. Myers! It turns out that the salesman and new car sales manager with whom I dealt a couple of years ago have moved on to other dealerships. Fortunately, I remembered the name of the General Sales Manager (Chris Tuttle) whom I met back then and asked to see him. Chris immediately came out of his office and warmly greeted my wife and me. I explained what I was looking for (model, color, packages) and, within a few minutes, BMW’s “Genius” (yes, that is his title), Steve Williams, located a car at another dealership that had all of the features that I was wanted (albeit, in my second-choice color).
I quickly (and “painlessly”) negotiated a very fair lease price with Chris . . . a true gentleman at all times. Three days later, I returned to Ft. Myers to pick up my new car (a 2015 BMW 328i). The paperwork process with their Finance Manager, John Slechta, went off without a hitch (and, without any pressure or “surprises”). The car was then “delivered” by their Lease Portfolio Manager, Pat Boehm. While going over some of the car’s many “bells and whistles” (the technology is amazing!) with my wife and me, Pat was, at all times, personable, professional, and patient. He is clearly very knowledgeable about the product. We drove away VERY SATISFIED repeat customers.
Follow-up: A few days after picking up my car, I was concerned that there might be a slow leak in one of my tires. I called Pat and he made arrangements for me to bring the car in to their Service Department that same day. I was greeted by a very helpful Service Advisor, Sheila Brown, who got my car into the service area without delay. (It turned out that the tire was fine.) I was even offered a complimentary car wash.
Needless-to-say, when looking for a new car, I HIGHLY RECOMMENDC BMW of Fort Myers. I trust that your experience will be as positive as was mine. My thanks and congratulations to Chris Tuttle and to his wonderful team at BMW of Fort Myers!
Uncompromising customer service:) - Black magic
Everyone at dealership was super nice and professional !!! Mike the Maneger and susan were constantly making sure I was comfortable and they even made sure my 9 years of daughter was entertained:)
The vehicle I purchased had some minor cosmetic faults but they made sure it will be fixed by a professional .
Eugene made sure I undrtstood the warranty I purchased and explained every single paper I was going to sign .
Best Car Buying Experience Ever - LuvMy_X6
The last time I purchased a vehicle was 16 years ago as I am a person who believes in taking care of what you have and if it isn't broke don't replace it. I knew that my current car would not last forever so I had began looking to purchase a used or certified pre-owned X6 two years ago so that I wouldn't be looking for a car when I needed one but would have the luxury of taking my time and looking for what I wanted while my current vehicle was still working fine. I had signed on with Autotrader and received alerts whenever an X6 became available so I could shop without the pressure of a car salesman trying to sell me a vehicle before I was ready to purchase one or that I didn't want. When one became available at Tom Bush BMW in the right color and with low miles I sent an email and was contacted by Bill Stewart. I made an appointment with Bill, test drove the vehicle the next day but was still hesitant due to it being slightly more than I had planned to spend. There was no pressure and Bill answered all of my questions to the point I was able to make a decision that day that I could live with. I love my vehicle and can truly say that this was the most positive car buying experience ever.
Smooth and easy purchase with Jim Mitchell! - jr
We had a great experience purchasing a new M5 from Jim Mitchell at Tom Bush in Orange Park. I have bought a few BMWs from him over the part 16 years. My first BMW was purchased from him 2000! He is a great guy to deal with. No pressure, easy communication and follows through! We live outside of the Jacksonville Area, but will continue to buy our BMWs from him because he is just a pleasure to deal with. Love the car and enjoyed the Performance Delivery Center delivery experience we had in South Carolina at the BMW Factory. Jim helped set all that up for us! High recommend you give him a call for all your BMW needs.
On the finance side, Rob Davidson handled my transaction. He was upfront and not pushy with any of the extras.
Misleading finance people - Lyingsandysandsing
almost a year ago I bought a used BMW 750li with 32,000 miles . During my meeting to wrap things up with the finance manager I mentioned i wanted an extended warranty through BMW he told me I should look at safeguard and would save some money. I was explicit in explaining that I wanted genuine BMW parts and didn't want any hassle of things went wrong . He told me it was rock solid, they only used new BMW parts and it was treated just like an extended warranty from BMW. Fast forward 9 months and 20,000 plus miles . My air goes out completely and I took it to the closest dealership in ft Walton . After two days I get a call and I was told that they hadn't even started on my car becasue safe guard had to send an inspector out to confirm I needed the repair. Two more days go by and safeguard tells me I am approved but not for a new compressor but a used compressor . So basically instead of insuring and replacing my compressor with a new $1300 part like I was told by Sandysansing I was offered three options 1) the use part 2) a credit for $517 towards the new part 3) the dealership can look for a part up to $517. This is obviously a scam by Sandysansing to sell this warranty which I'm sure they get paid a kick back on. Bottom line is they lied to me and if you deal with them don't let them talk you into anything but a BMW extended warranty .
Excellent Service - edmailhot
My husband and I recently bought our 3rd BMW from Bert Smith and have always received top notch service. I always dreaded the car buying experience until we purchased our first vehicle at Bert Smith 5 years ago... I did not know how incredibly easy and fast a dealer can get this job done until coming here. My husband and I have enjoyed the excellent service we have received at Bert Smith over the past 5 years. Special shout out to Keith Sanders, ours sales guy, Larry in Finance (3rd car purchased with Larry) and Michele, our genius special, these 3 made the process so comfortable and painless, we wouldn't dream about going anywhere else!
Thanks for the big egos / love my Hyundai ! - Thankstou
Lease expired, went to this dealer to drop off the car --- asked to look at & test drove a 5-Series. After i mentioned i was comparing the car to a Hyundai Genesis, everyone gave me the cold shoulder & walked away like a bomb went off. I wasn't surprised to see that no one from BMW bothered to follow up with me on the price of a new lease .... thanks to them, I am now the proud lessor of a 2016 Genesis for $ 430/month w/$ 1K down, fully loaded (not nickel & dimed for every little option as you find on BMW's).
Thanks for the tremendous egos everyone, you made my decision very easy & I'm more than happy with my choice.
CAN'T EVEN CHANGE THE OIL PROPERLY! TOTALLY UNPROFESSIONAL! - BMW X5 35d
This was my first and last service visit to Vista BMW. I brought my 2013 X5 35d in for routine service and oil change. First, the it became obvious that although I had several service issues, which were covered under warranty, the service rep had an excuse for not doing anything except an oil change. I also had several question about minor technical issues. The BMW genius, who is about 30 years old, treated me as is I was completely stupid. I am a veteran USN nuclear submarine electronic technician and retired electronic controls engineer.
I asked specifically about the cell phone disclaimer on all new BMW windshields(upper left corner) which states the the warranty is voided if you use a cellphone without an outside antenna.
None of the BMW reps, salesmen or sales managers could give me a straight answer on this simple question. I left Vista, when the oil change was completed and later found out that they ha overfilled the oil. I discovered this on a road trip to Connecticut. The BMW dealer in Hartford CT (New Country) corrected the overfill. Thank goodness that New Country BMW were capable and very professional. STAY AWAY FROM VISTA BMW at Coconut Creek FL.
Where do you begin? - Charles
I owned a 2000 Mercedes Benz C230 Kompressor and love it but always cringed every time it needed service. Quality Imports is the closest dealer or stealer as nicknamed.
Several times my car would take 2 or 3 days for standard service with oil change. My question was what did you break? Never got an answer.
Onetime they attempted to charge me for 8 brake pad and 8 rotors. Do they think people really that dumb?
Attempted to charge 2 hours labor to program a key ordered from Mercedes Benz. Its already programmed from the factory for my VIN. Their excuse was he checked to make sure it worked before pickup. Really? 2 hours? Did fall asleep in the back seat?
Worst experience I've ever had at Service Center. - Carloscosta0920
Worst service I have ever experienced. I've had many BMW's over the years and tried this dealership's service center, being that it is closer to where I live. I will never step foot in this place again.
10 out of 10 - NN63
I have dealt with Mason Hill at Land Rover Tampa for 4 years and a Land Rover and now a Range Rover HSE Supercharged Sport. The dealership has always done the work on time, have been friendly and extremely helpful. Mason has been SO easy to work with and helpful. Def would recommend a trip there for your Rover now or a future one.
Remarkable experience, i highly recommend Melbourne BMW! - Space Coast Joe
I recently purchased a preowned vehicle from Melbourne BMW and could not be more happier. Staff was professional without making me feel pressure or uncomfortable. The whole process was very seamless and you may just be surprised how affordanle owning a BMW can really be. Check them out @ Melbourne BMW!
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