52 Florida Hyundai Dealers

We recently traded in our cars at your dealership and - Ecumom08

We recently traded in our cars at your dealership and couldn’t be happier with the experience. The new Santa Fe is absolutely perfect—the matte finish was exactly what I had been searching for! From start to finish, the process was smooth and efficient. The communication and follow-through from both Chris and Jeff were outstanding, especially since we were completing everything from a distance. I highly recommend this team to anyone in the market for a new

Five star review ALL the way! - Erin R

Five star review ALL the way! I’ll start by letting everyone know that I am NOT the easiest consumer to deal with, especially in the car buying industry. I purchased TWO vehicles from Daytona Hyundai in the past 10 years, the last one just weeks ago, and this sale by far was the most customer service oriented and detailed I’ve ever encountered in my 10 new cars buying history! xxxxxxto Dani on her diligence on follow up, sincerely listening to my wants and needs, and to ALL of Daytona Hyundai for their efforts. I purchased a car that none of us were aware had a bit of body damage (as it was in detail throughout the sale), guess who had all body work completed, to near perfection, to satisfy their customer?!? Dani, and all of Daytona Hyundai! This is what I call a team, and customer support, resulting in 100% satisfaction! Thank you, Dani and team!

We purchased a Santa Fe in Jan and had an issue. - lowers.john

We purchased a Santa Fe in Jan and had an issue. We ended up getting another and Lu and Ellis took good care of us. What a great dealership

Treated very good. - dechowpad

Treated very good. Was offered refreshments at least five times by Louis who was very accommodating.

Nice place. - STIXX1961

Nice place. Clean and comfortable. People are very nice. And my salesman was excellent. I’ll give it a 9

Outstanding Customer service in sales and finance - STORMY649

Outstanding Customer service in sales and finance departments. Management as well right on target! Thanks

Everyone I dealt with was extremely pleasant to me…as - Jgiovino

Everyone I dealt with was extremely pleasant to me…as they listened well and explained things clearly to an 84 year old Senior‼️

Timely service and my service adviser Kevin was very - ED

Timely service and my service adviser Kevin was very helpful and courteous. Very Pleasant experience.

Goldie was amazing. - jbrtennis

Goldie was amazing. No games, promises kept. Very happy with my new Tucson. Goldie was awesome.

Sales person, Reuben, followed up with me and then I - Guitarpic55

Sales person, Reuben, followed up with me and then I finally made a purchase. I had a great experience and the dealership worked with me to make it happen.

This has to be the absolute worst service I’ve ever - lindsay

This has to be the absolute worst service I’ve ever received from a car service center. I have waited over five hours for a simple service appointment and worse. The service is extremely disappointing. I would not recommend coming here possibly ever.

I want to thank Jean C. - LONGUEIRAMARTHA

I want to thank Jean C. at Hyundai of Kendall for his exceptional patience and support during my very first car-buying experience as a teenage buyer. I stopped by early in the day with no appointment, just a random visit, and Jean didn’t hesitate to step in and help me. From the start, he was honest, patient, and really took the time to guide me through the process without any pressure. He made what could have been a stressful first-time purchase into something comfortable and exciting. I also want to thank Kyra in financing, who was extremely detailed and clear when explaining everything to me. Their teamwork made the whole experience smooth and trustworthy.

I’ve been lied to multiple times during my sales process - Bonjulz

I’ve been lied to multiple times during my sales process & there is no out for me. From my salesman David Louis to the finance manager that did my paperwork Dane Massey. This is my second car with Rick Case and it will definitely be my last. David Louis my salesman told me my Tesla mobile charger will work with my new Hyundai Ioniq 5 SEL. That is not accurate. There’s TONS of blogs & forums saying otherwise. He literally told me to get my charger serviced. What a joke. He knew I had the mobile charger at my home installed. It’s been almost a month and I still haven’t been able to get it to work. So I went from charging my car in the safety of my home to having to charge at different charging stations where available. Huge huge dissatisfaction. This is my 7th year with an electric charge so it’s expected the level 2 charger be provided. He mislead me. Never disclosed the charger that came with the car is a 120v level 1 charger “for emergencies only” until a week after my sale. While signing my paperwork, before I completed the documents might I add, I saw the due date 10th of the month. I stopped signing and asked Dane Massey if I can change the due date. That was also not true. I just signed into my online account and the FAQ’s clearly state it’s not possible with a Lease. Dane knew very well my sale was a lease. Again I stopped, did the right thing and asked requesting to change it before the documents were finalized and was again told something not accurate from another Rick Case representative. After the sale I get a message from someone (or autobot message) Laura Collins telling me there’s a whole staff here to help me. Sent a text to ask a question 9/15. No response. I email to ask a different question 9/18 no response. I change my car every 3 years. I promise it won’t be with Rick Case ever again. We were considering changing my husbands truck, it won’t be with Rick Case. My parents, siblings & friends already know my experience. Terrible experience! The outside of the car was so filthy I had to drive home with my windows down because the windshield and side windows had a layer of thick dirt. I went back the next day to reset my Tesla in person (because David said I could do it from the Tesla app which was incorrect) so I had to go back the next day. When I told him about the windshield being so dirty I couldn’t see very well he turned the windshield wiper fluid in & soaked the windshield so it would self clean. So much that in less than 3 weeks of having the car, I already got the low fluid message on my dashboard. So because the dealership didn’t give me a clean washed car, I have to go spend money & time on getting windshield washer fluid in less than a month of having this car.

I have owned my Santa Fe since 2022 and have had great - Not too old to learn!

I have owned my Santa Fe since 2022 and have had great service from Route 60 Hyundai ever since that time. All of the service staff I have worked with have been excellent and I can highly recommend the dealership for not only giving you a good deal on a quality automobile when you purchase there, but also whenever you need the maintenance to keep it running well. Thanks to all the personnel in the service staff for taking care of my Santa Fe, and also my wife's Sonata. Great Job!

Rick case Hyundai sold me a used 2020 Hyundai Venue. - morris.zachary

Rick case Hyundai sold me a used 2020 Hyundai Venue. 91000 miles when I got it and about 94k when the transmission crapped out. Now they're gonna try and stiff me with $4k+ in repairs. Even though there is a recall on the transmission and the car's barely been used. Next time I'll buy new. No dealer is trustworthy.

ARE CAR REPLACEMENT MOTOR WAS DONE BY KAREM JOHNSON - AOKLENNY

ARE CAR REPLACEMENT MOTOR WAS DONE BY KAREM JOHNSON OUTSTANDED FIX QUICKLY AND RETURN CLEAN AND RUN LIKE NEW WE THANK JOHNSON FOR IT LISA G WE THANK YOU FOR ALL PAPER WORK THAT WAS DONE AND THE TIME IT TOOK TO GET THAT DONE AND UPDATES THAT YOU GAVE US WE WILL COUNTUE TO REPAIR AND IF NEEDED BUY HYUNDIA AT KEYS HYUNDAI KAREAM JOHNSON HELPFUL IN THE REPAIR OF MY CAR IT WAS SEND TO HYUNDIA WITH ENGINE NOISE AND WAS IN NEEDED OF ENGINE REPLACEMENT MY CAR WAS QUICKLY NOTFIY TO HYUNDAI CORP ABOUT THE ENGINE NOISE THEY CHECK THE ENGINE AT KEYS AND A REPORT WAS SENDED TO HYUNDAI CORP SOON A REPLY WAS SEND BACK THAT ENGINE WOULD BE REPLACE AT THIS TIME I WAS ALWAYS CONTACT BY KAREAM JOHNSON ABOUT THE STEP THAT HAD TO BE DONE AND WAS GIVEN TO US ALL INFORMATION ABOUT THE REPAIR REPLACEMENT COST ABOUT THE TIME IT WOULD TAKE ALL NESSARY PAPER WORK MR JOHNSON DID CALL US TO TELL US ARE CAR WAS FIX 11 DAYS SOONER ALL I HAD TO DO WAS PICK UP THE CAR KAREAM JOHNSON WAS RESPECTFUL IN ALL ARE NEED PERFORM OUTSTANDED IN RESPOND BACK TO US HAVING THE CAR PAPER WORK SUBMIT AND TO HAVE ARE CAR REPAIR IT WAS DONE AS QUICK AS POSSILBE AND WE WERE RETURN A CLEAN CAR WITH A NEW REPLACEMENT OF ENGINE SENDED BACK TO US WE OWN 2 SONATA AND WILL COUNTUE TO BRING ARE CAR THERE FOR ALL OF ARE REPAIRS BECAUSE WORKMENTSHIP THAT WE RECIVED WE WANT TO TAKE THIS TIME OUT TO SAID THANK YOU KAREAM JOHNSON FOR ALL TIME AND WORK IN HELP US LISA& LEONARD GARGANO IT WAS OUTSTANDING.

Bait and Switch Run! - Bmurphy591

Bait and Switch Run!! Hyundai Motor Corporation should be disgusted with Jenkins treatment of their Brand. Jenkins Hyundai of Jacksonville Tried to sell me a Hyundai Tucson SEL advertised for 25,175 for 37,452.62. Is Bait and Switch Illegal? I was suckered into their internet advertisement: https://www.jenkinshyundaiofjacksonville.com/all-inventory/index.htm?bodyStyle=SUV&compositeType=new&make=Hyundai&model=Tucson&year=2025&sortBy=internetPrice%20asc I went there to look at the Hyundai Tucson SEL for 25175.00 They said they would bring one of them up front for my test drive. After 20 minutes they told me they couldn’t find one for me to test drive. They were all “Other Places” Then they told me that if I would agree to their prices they “might be able to find one for my test drive” I said sure, show me the cost so I could test drive a car. Here is what they gave me. Market value selling price. 33,220.00 Discount 6,885.00 Adjusted price 26,335.00 JPP 2863.00 Dealer Installed Options. 3787.00 Total Purchase 32935.00 Taxable fees Estimated 455.50 Pre Delivery Service Fee 1199.00 Tax 2150.37 Non Tax Fees 712.75 Balance 37,452.62 37,452.62 for a car advertised at 25,175.00 that they wouldn’t even let me test drive until I agreed to their Numbers. I asked what the JPP fee was and they told me they needed to add a warranty to the 100K warranty that Hyundai provided because the Hyundai Tucson needed it. I asked about the Dealer installed options for a car they hadn’t showed me, and they told me that was required because the Tacoma SEL’s weren’t equipped with what was needed, I immediately went to Hanania’s in Jacksonville. I test dove several Hyundai Tucson SEL’s and picked out the one I wanted For A Great Price! No “JPP” No “Dealer Installed options” Hyundai Motor Corporation should do better with their dealerships. If you find yourself working with Shawn the salesman, and Mark his boss at Jenkins Hyundai in Jacksonville you deserve what you get. For more reviews of Jenkins Hyundai of Jacksonville’s business practices see this: https://www.yelp.com/biz/jenkins-hyundai-of-jacksonville-jacksonville-2 I should have looked at their reviews before almost becoming their next victim.

My family and I recently visited Westside Hyundai in - bagaines

My family and I recently visited Westside Hyundai in Jacksonville, Florida. From the moment we entered the dealership, we were greeted warmly by the staff. Maurice, our salesperson, was courteous, knowledgeable, and professional. He carefully explained the process of owning a car and answered any questions that were asked. I would like to commend him on a job well done!! I would also like to commend the whole staff at Westside Hyundai for an enjoyable experience. We drove away satisfied with a brand new Elantra!! Thank you so much Maurice and the Staff at Westside Hyundai.

When buying a vechicle - make sure you deal with Bob - djd2713

When buying a vechicle - make sure you deal with Bob Folker. He is the best salesman I have ever dealt with. Friendly, Knowledable and went out of his way to help make sure to put me in the vechicle I wanted. Also want to give a shout out to their finance manager Tim. Also a great person, friendly and easy to deal with. Remember to buy your next car from Hampton Hyundai for a great buying experience

I took my car in for body repairs, as was suggested by - mswafford

I took my car in for body repairs, as was suggested by the Toyota dealership. The original estimate was for less than $5000. Then it went up to $14,000 and ended up to be almost $20,000. I hit a pole in a parking lot, never even broke the headlight and the air bags did not go off, I was going about 10 mph. They sent it to a different mechanic who removed the engine so Bay could “fix the frame” and then the mechanic couldn’t figure out how to correctly reinstall it back. It sat in the parking lot for 3 months with the hood off where more damage to the engine was done. Bay argued with the mechanic about who was going to fix what and who was going to pay, and no work was done for months while the car sat there. They continued to lie to me about what was happening as to the repairs every week I called. The car took 6 months for the repair that was originally estimated to take 14 days. My insurance company finally sent someone to the shop to find out what was going on and discovered what was happening. Bay then had to send the car to the Toyota dealership to have the eigine fixed from all the damage done. It cost an extra $5000 which they passed along to the insurance company. The insurance company (AIG) say they’ve never had this happen where a company doesn’t get pre approval and just sends a bill for $5000. Bay refused to release the car until the insurance company paid in full. It sat there for a week while they came to a conclusion. Then Bay Body decided to take the car for a test drive the day we were headed there to pick it up and they found another problem. Fortunately they got it fixed, after I threw a fit. 6 months and $20,000 later we got the car back. My insurance company say if they’d known the final cost they would have totaled the car. They were horrible, they lied every time we called and ripped us off for thousands of dollars. They contracted a terrible mechanic and then didn’t want to stand by their decision. I recommend you don’t take you car there for anything!