Awesome Experience with Adam At Valley Honda - abhay kumar
Adam was fantastic . He went that extra mile to get me an unbeatable price even if it meant spending long time arguing with his managers. He always made sure that he always made best use of my time by keeping all documents ready before my appointment. He patiently handled all my naive questions and made sure that I was fully satisfied and happy when I walked out with my car. Had a great time with
Adam and Valley Honda. I highly recommend this place.
Awesome first time buying experiance! - smithcaitlin
As a first time car buyer I figured that I would be bombarded by sales people who would try to push me a deal on something I wasn't even that interested in. When I met Marty he assured me that he understood exactly what car I was looking for and he never tried to sway my decision! He was very informative and gave me great detail about the car I was purchasing. He made the negotiating process simple and straight forward. I am so happy that I bought my car from Marty and have been encouraging my friends to see him for a new vehicle! He has since called me a few times and left voice messages making sure that I am still happy with my purchase. He has great customer service skills and is an asset to this company!
Great First Car-Buying Experience - Bay1
Had an awesome experience buying my first car at Honda of Lisle. I came in knowing which car I wanted, and Josh Malinski quickly located the vehicle and we went for a test drive. As someone new to driving a manual, I was very happy with how patient Josh was during the test drive. Afterward, he was not pushy at all about moving on to financing and discussing price; he waited for me to initiate that stage. Overall, very pleased with purchasing my first car from this dealership. Highly recommend.
Josh to the rescue - Michelle H. RN
After leaving a 13 hr night shift at the hospital I walked out to my car to find a flat tire. The tow company aired it up and straight to Honda I went. I walked around the sales floor to keep myself awake. Along comes Josh to ask me if I needed help. I said no just trying to stay awake. Next thing I know here comes Josh telling me my car be ready in 20 minutes. It was so appreciated since I had to be up in a few hrs to go back to work. Thank you Josh for going above and beyond and for your kindness. Michelle H. Morris.
Great Experience! - boris22
Igor Royzengurt was great! My family and i have purchased cars from other dealerships before and this was by far the best experience. Great customer service and Igor was very helpful.
J.greenspan - Jgreenspan
Another great experience! Everyone is so nice to deal with and very helpful with any questions or concerns. Marcus was awesome as he always is and would recommend him to everyone! Thanks for another great car!!
2nd certified used Honda purchased - CollBert
Because of the experience I had on my first purchase, I decided to continue coming back for all my maintenance care through the Brilliance Service Dept. They always do great work with a great print out of all items inspected and a list of what to expect for future servicing. Today when I came in for basic oil change, I was curious about what other cars they had available. As a result, I drove out in a new (to me) certified pre-owned Accord. (Loved my first one and already know I'm gonna love the second too!) Jeff Cummings was my sales rep. He was straight forward and no playing games. He asked what I was looking for and what my terms were. From there, he got the process started and in a timely and courteous manner, he got me into my car. Darrell in the financial/business dept set me up with my paperwork and also treated me with respect and answered all my questions. These guys made the whole process easy and comfortable. Not feeling pressured or getting the usual run around is why I will always continue to come back to Brilliance Honda. Best customer service out there!
Very happy - Lovin the Honda
Gerald was extremely personable! In the past dealing with salesmen can be quite a headache but not with Gerald. I am very happy with my purchase! I would strongly recommend Gerald to anyone who is looking to purchase a vehicle at Ed Napleton Honda.
Always top notch service at your dealership - Bill69
I was greeted as soon as I drove in and everything went well. But this is the way it has always been and this is we we drive to your dealership from Lindenhurst even though there is another Honda dealership ten minutes from our house.
Car Repair - WM
Trustworthy service shop! Fixed my Honda Accord & also provided a rental car. Service managers are friendly & knowledgeable! I highly recommend the place for car repair as well as purchase.
Amazing service - dorothy
Thanks Motorwerks for the great service. My salesman, Zach Goslin, was amazing in finding me the right car for my family's needs by simply being honest and informative. He gave no false pretenses or hard sales. He was great to work with and make the experience fun!
Great sales, service, and parts departments! - Rater1
Bought 2 cars from them so far. Every step was fantastic.
Joe was very helpful and knowledgeable when choosing the car.
Service after the sale is great with no dubious recommendations from techs. No issues with work.
Parts desk folks are very helpful, had exactly what I needed.
Bought a CRV with Mike Lis - Hondalove26
Traded in a Honda Civic and Accord for the new CRV. Great experience working with Mike Lis. He sold us our civic and we were able to work with him again to get the CRV. He's a no hassle kind of guy. He truly cares about his customers' satisfaction. We were in and out within a few hours. I would highly recommend him!
Pleasant Experience but attention to detail lacks - Allstate89
My salesman, Alvin, was a pleasure to work with. He was knowledgeable and courteous. I also dealt directly with Frank, the general manager, who I also liked. However, I specifically requested that the financing go through Capital One instead of Wells Fargo because I simply do not like Wells Fargo......long story. The finance person also stated it would go through Capital One. But, somehow it ended up with Wells Fargo anyway. I left a voice mail for Frank and have not got a call back. It is frustrating not to get a call back.
Great car buying experience! - Kazimierz
I purchased new Honda Pilot. Paul was very professional, friendly and helpful throughout the whole process. Nice car,nice people and I am satisfied. I will come back when I'm ready to buy again. I will recommend them to my friends.
New Car Purchase - Tom W
First off let me say that I shop when making a purchase. A lot. I have been a Honda owner since 1993. I recently was in the market for a new car and looked at Mercedes, Cadllac, Hyundai and Mazdza for a sedan with the latest and greatest in technology, without exceeding my desired price point. Once again I came back to the Honda Accord EXL-V6 with Navi and sensing, because of the reliability of Honda and the ease of use of the technology.
I was fortunate to be in a position that I did not HAVE to have a new car, but wanted one. I shopped the majority of the local Honda dealers and found Bill Kay to have the most competitive pricing around, even more so than the dealer where I bought my two previous Accord EXV-L's.
My sales person, Donny McGee went above and beyond to meet my needs. He had the vehicle delivered to the dealership within a few days of placing my order. He worked around my schedule coming in on his days off to meet with me. He made sure I was able to get the best price available (over $750 less than other dealers) and made sure the car was spotless when delivered. All while being personable and professional. No matter who I spoke to during the purchasing process at Bill Kay, they knew who I was and were very pleasant to deal with.
Although it's a bit of a drive to get to Bill Kay, I feel you would be remiss not to visit Bill Kay for your next vehicle purchase. I look forward to outstanding service for my Accord in the future.
Thank you Donna McGee and Bill Kay!
fast and excellent service - Megan Braband
I recently visited Muller Honda for service on my 2010 accord. I bought the accord at Honda of Kenosha, but since I live in Grayslake I don't want to trek up to Kenosha for reliable service. I have used the service department before, when it was Rosen, and it was fine, but nothing special. This time, I was blown away. My service advisor was Chris Wrublik, and he made sure that all of my concerns were addressed. Not only that, he fixed an issue with my brakes that Honda of Kenosha had messed up on!
The waiting area was clean and comfortable, and I was out in an hour, for oil change, spark plugs, belt and filter replacement, and brake service. I never got the survey, my spam box must have permanently ate it, but I could not let this service go unnoticed.
Thank you Chris!
Customer care and service department - manpi7
I brought my vehicle in for some Maintenance. Talked to Michelle Y. When I called to set up time! She was very pleasant and friendly in setting up a time!! The two people working the counter in the service department were great!! Aaron and Dana!! Aaron explained all that was done!! Great people to deal with.
Terry & the Costco Program were Superb! - tandros37
Terry Scudieri provided us with excellent customer service! He made buying our new car a comfortable & easy experience. He is trustworthy & answered all of my questions. My wife & I highly recommend him! This is our 3rd new Honda & his service was the best of all our experiences.
Love my car - mom6013
Good sales manship I'd give it a 5star Made me feel like I was home I felt like I new the sales man for years
Bruce is the best - Laura1974
I recently visited the dealership to look for a new car. I was fortunate to have Bruce Naumann as my salesman. He was extremely friendly, helpful, patient and knowledgeable. He took the time to go over all the details of the cars I was interested in purchasing without trying to pressure me into making a deal. I feel he went above and beyond the role of salesman to make sure that I was happy with my purchase. I generally dread going to car dealerships and dealing with pushy salesman, but Bruce was a gem and made the whole process easy and painless.
"Great Experience" - Wen Zhu
I just got a brand new Honda CR-V from there. Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle.
Another Great Experience - Mark S.
Another great experience with Service Advisor Randi Smith, and Service Technician Jason. Took my 1999 Honda CRV in for routine service and a broken rear cargo latch. Left feeling very satisfied with the work, the price and the Service Department. The only place I go. I also meet Service Manager Brian Langley, who truly cares about how his Department is ran.
No honestly - Patel
There is NO honesty at McGrath Honda at Elgin. I took my car there to check the battery. The service advisor Mr. Thomas Koch he started very nice. He had me sign the paperwork and said he is not going to charge me to test the battery. I m like seriously? You better not charge me because I bought the battery about 5 years ago from you. Well he took the car in to rest the battery and after half hour of waiting he came back with a battery test result print out. He says your battery is bad and need new battery. He sold me the battery which I don't think I needed because my old battery was probably discharged due to interior lights left on whole night. This guy just wanted to up his sale so he sold me battery by just being dishonest. I recommend don't go there because I know they will rob you. Very dishonest service advisor.
Happy customer - icpf
Very pleased. No pressure. So friendly. Knowledgeable. Like able. Trust worthy. Loved the car from the moment I got in the car. Puts a smile on my face when ever I drive it. Feels so solid. Comfortable. So happy with my choice.
Great experience buying a Honda Odyssey - jbuschmann
My wife and I bought a 2016 Honda Odyssey from Community Honda in Orland Park. Our salesman, Larry Patient, provided an excellent hassle-free experience. He patiently (no pun intended) answered all of our questions and took us out for two test drives. Before we drove away, he helped us connect our phones to the van's hands free setup. I recommend Larry to anyone looking for a relaxed buying experience in a low pressure environment.
Customer Driven - Ray Kalis
Great dealership. Working with Matt Harkey and Dan Brzozowski is a pleasure. No pressure sales the cars sell themselves. It's a HONDA. Found the car i liked and Matt and Dan and the finance guy, Larry, made it happen. Second car i purchased there and i will keep coming back. Thank you Napelton for the excellent service.
Car buying review - John W Schuch
Everything and everyone was a perfect 10. This is the second car that we bought from Planet Honda. Got a great deal and my wife loves her new CRV.
Don't bother with this dealership - Honda
Bought in a 2015 Honda Fit EX-L that was having problems starting, the car in the short time that I owned it would not start on two separate occasions and I was told by Joe the service manager that the car was ok and since they could not replicate what happened when the car wouldn't start, next time it happens, I needed to call road side assistance, Not acceptable!!! no one buys a car, especially a Honda that may/may not start, Joe was no help and offered no solution or any explanation, nor felt bad that a customer was having an issue with a Honda and his only solution was to "call roadside assistance if it happens again"
Valley Honda Naperville/Aurora
Honda Superstore of Lisle