Honest & Helpful - PATRICK SACCOIA
The entire staff was helpful and respectful of our needs. They really worked to give us the best deal possible and, especially, the best deal that was right for us and our financial situation.
Experience at it's best! - YVONNE HART
I had been searching for my Rogue since June & became very frustrated. I had the pleasure of coming to Sheehy Nissan working with Chano King & now my search is over. Kudo's to a great team that makes the term TEAMWORK MAKES THE DREAM WORK to come true.
Out Standing Service - Clothing1959
Rico Stone was one of the best sales reps I come across. This place is out standing. The whole team was great. Hats off to you Rico and Sheehy. I will always bring business your way.
Patience in delivering great service. - Iaisha07
Musa understood that my fiancé and I were out car shopping and that we may have wanted to go else where to view other vehicles which we were looking up online. However, he maintained poise and patiences thru this process. It is difficult to find a used vehicle that has all of the blows and whistles and your description to the tee. Nevertheless we found something for the Misses!!!! Granted it had some miles on it but Musa Guaranteed that the previous 1 owner took care of the vehicle as should. After taking the vehicle for a test drive she was sold. I want to thank Musa for being patient because that would of drove us away to some other dealership. I can say she is very happy with her choice. Next time we'll take you up on the Chinese food....lol
I highly recommend purchasing from Sheehy Nissan of Waldorf - Mary Becton
Every employee I encountered from James, the General Sales Mgr to Jordy, the used car mgr to Jason Hurley, my car salesman to Mac, the finance mgr, was respectful, honest, helpful and a joy to do business with. I highly recommend purchasing from Sheehy Nissan of Waldorf, you will not regret it!
Very fast, honest and great experience - MichelleB2006
We stopped into the dealership as a returning Nissan customer and found friendly but not overly pushy sales people whom were open to just listening to what I may be in the market for. They showed me new models but in the end I fell in love with a pre owned vehicle and I feel as though I got a fabulous car with very little hassle.
Professional, No Hassle, Honest Car Buying Experience! - Barbara
I worked with Chris Sommer and Krystie Zhang on the purchase of my 2016 Rogue SV during the last week of December. I found them both very pleasant and knowledgeable about Nissan's products and services. Chris assisted me with getting the run flats I was looking for on a vehicle on which they are not standard. I had been told at another dealership this was not possible. I felt respected during price negotiations and Chris was very forthcoming about incentives and rebates that were available to me. I bought the exact vehicle I was looking for at a very reasonable price. Thank you for your kind service!
Amazing Experience!!! - Nissanmd
Dennis provided excellent customer service from beginning to end. He's very knowledgeable about the brand and listened to all my concerns! I feel I got a great deal! I got a great deal for a great price!!!
He also provided some great info to my nephew who was buying a car for the first time. I'm a happy Auntie!!
The entire staff was great, as well.
Great service - Biker100
Tony always provides courteous service with good explanation of work needed or performed. I would highly recommend him as a service advisor. He greets everyone with respect and helpfulness.
Very good - photophil
A memorable experience, an excellent place to do business , good people and great service. I would recommend to anyone. I am looking forward to doing business with the service dept. to see if they are as good as the sales staff. I will not be going back to the dealer I used previously. PKS
Surprise!! Much More Than I Expected!! - TiaJuana V Rountrde
We went in looking to trade in our 2013 Rogue, not expecting to come away with anything. Instead, we received the deal of a lifetime and drove away in a 2016 Altima, with great rebates and lower monthly payments. What a Blessing!
Nice experience! - maggiesueb
For me buying a car is not on the top of my list of fun things to do. But with Jason's patience and Todd's generosity, this experience was actually the most comfortable and pleasant one I've ever had when buying a car.
Excellent Service - Dee
Thank you so much Frank & Garth for the quick & excellent service on getting my oil changed & tires rotated. Love coming here for service!!!
My first new car - Hfarrow
Today I purchased my first new car at Hamilton Nissan. I hd Will Swartz as a salesman. He was great. He was with me through the whole process. I cant thank Will and Ashley enough for everything they did.
New Car Experience - Princie45
I went to True Cars and received several quotes from various Nissan Dealers. I went with Leckner Nissan of Ellicott City because they offered the best discount. I met with Matt Price who along with his manager Chris made me a deal that I could not pass up.
TERRIBLE Service / Parts Dept. (Timonium Road) - Mickey Mouse
Yesterday, I went into Nationwide Nissan Service Dept. to request a broken plastic clip part for the driver side molding on my car. Ryan looked at the car and stated that he would order two plastic clips for $10.00.
Upon picking up the clips today, he ordered two weather stripping clips which I never requested BUT he said they were missing and costs another $10.00. I noticed the clips for the molding were smaller than a dime , even a chimpanzee monkey could clearly see the plastic clips are the size of a quarter. After requesting a full refund from the woman at the front desk she took the clips and disappeared into the smokey back room for 15 minutes. Upon her return, she asked another woman at the front desk to give me the $20.87 back in CASH which I had paid for the day before. They ARGUED about whether this would mess up the accounting books across the street and that she could not give me cash back for anything purchased over $20.00. REALLY?!! After being thoroughly disgusted with the LACK of QUALITY customer service, I went down the street to Kelly Body Shop who called Nationwide Nissan to see if they could get the plastic clips. They called and were told by Nationwide Nissan Parts Dept., that the clips for that part could NOT be PURCHASED and that I would have to buy a NEW Chrome MOLDING piece for $220.00. I said NO, I'm not doing that.
Kelly's Body Shop told me to go online and purchase the plastic clips from Clips and Fasteners .com and that they would fix the molding for FREE, NOW that's Customer Service!!
Clearly, I was LIED to and misled by Nationwide Nissan Parts Dept. into purchasing the clips that were NOT even available to be purchased and was forced to listen to a ridiculous argument between two employees to an absurd degree JUST to get my $20.87 cash back. UNBELIEVABLE!!
I will NEVER RETURN to that disorganization and chaos EVER AGAIN!!
Best buying experience I've had ever!!! A+ - Djz1992
Easy people to deal with that will go the extra mile to get any deal done! I've bought many cars from Preston and will be a customer for life!! Thanks Dave Wilson JR and Stephen Biggar A+ organization all the way around
Queen for a day while buying a 2016 Nissan Rogue! - Anna 2016
Imani Groce replied to an email inquiry regarding a Nissan Rogue that I was looking to purchase. He promptly followed up with a phone call as well. When I got to the dealership, the car was waiting for me to test drive and evaluate. Imani, Mr Bigggs and the rest of staff were helpful, informative and listened to my questions and understood what I was looking for. Everyone was extremely professional and made my buying experience a great experience!
In the past I have walked out of dealerships when looking for a car because the salesperson or finance staff would defer to my husband who would be with me. But he wasn't buying the car. I was. During my experience with Imani and Antwerpen Security Nissan I was treated like a
Queen! This was the best car buying experience I've ever had. I have already recommended Antwerpen Security to people. Thank you very much.
Quick and painless - Alli.ribb
Ray was wonderful! I totally recommend him for anyone looking to purchase! He was efficient, prepared, and knowledgeable. The entire experience was painless. I wouldn't go anywhere else.
Linda Barragan was so nice - winthispool
Linda Barragan did a great job of helping me find out an answer to a question I had about her website and the pohanka websites. Very nice person.
Good Experience - E. Stephens
Being a first time car buyer I was a little nervous becaue I wasn't totally sure what to expect. Thankfully the people at this dealership were very friendly and helpful.
Service Dept will rob you blind! - Deceptivedealership
There should be a category for zero star because this dealership is simply awful -- deceitful, crooks. They would rip you off especially if you are a woman. Every time I take my car in for routine maintenance, they tell me something major has to be done. About two months ago, it was $1800. But today was the last straw. Dennis quoted me work that costs over $5000! And also said I need brand new tires! I bought the tires from them 2.5 years ago! I told him to just do the oil change because I don't believe them. They are just trying to make money off of me to pay their salaries. I pray they don't damage my car because my car runs GREAT. I will never use this dealership again. I am going to write their corporate office to let them know how suspect and dishonest this dealership is. Shame what people will do for money -- lie, cheat and steal from honest, hardworking consumers. Shame on you Passport!! Passport Nissan, Marlow Heights doesn't deserve your business and shouldn't be in business!
THE WORST EVER! STAY AWAY! - COOPER13
THE WORST SERVICE DEPARTMENT EVER. STAY AWAY!!!!!!!
They didn't listen to any of my concerns. They let me drive a car that almost killed us. Then all they could say was "we didn't do anything wrong."
I have owned/leased nissan for 6 years and I have never seen such crappy service.
Now it's time to turn in my nissan and I couldn't be happier, this dealership's irresponsibility and lack of professionalism is so bad that I don't ever want to deal with such garbage again.
STAY AWAY. TRUST ME.
Worst experience ever - Cyndi
This place is run by clueless bullies.They harassed my 18 year old son, called the cops on him for opening the door and checking out the inside one of their unlocked used vehicles during normal business hours. I believe they picked on him because he looks young and they thought he wasn't a potential buyer. They lost a potential sale, we bought a car elsewhere.
I purchased a used 2007 Nissan Maxima from this... - twynn4lif
I purchased a used 2007 Nissan Maxima from this dealership. The sales guy was nice however, the business practices of this dealership is the worst. I traded in a Infiniti G35 when I bought the maxima. Thirty days later the G35 was still not paid off by the dealership eventhough I called them about 3 weeks later because the finance company on the G35 kept calling me about a payment. After several phone calls to RStempler for them to send the payoff to finance company, they finally sent the payment. Well, 10 days later I get a call about being behind 2 car payments on the G35 because the check that RStempler sent had bounced. How in the world does a nationwide dealership bounce a check. There irresponsibility has now caused my credit to be damaged because they didn't pay for the trade in. I would not recommend this dealer to anyone especially if you are trading in a car. It has been a month and a half and my trade in still isn't paid off.
Younger Nissan of Frederick