31 Maryland Nissan Dealers

Thomas was a very kind helpful service agent! - ESPINALMARLA21

Thomas was a very kind helpful service agent! It’s always professional and welcoming when i visit this location

Tracey was an excellent service technician. - nikialaa

Tracey was an excellent service technician. She was knowledgeable and helpful every step of the way. She gave details about my service and explained things in a way I could understand. My service was through and prompt.

I always get excellent service at this dealership. - Gpmargelos

I always get excellent service at this dealership. The employees are very professional and always keep you informed. Duce and his people are a pleasure to work with.

Great customer service. - MsRashanda

Great customer service. Easy buy process and great looking establishment. Would definitely do business with them again

Timbrook Nissan always come through with quick and - r_sisler

Timbrook Nissan always come through with quick and profesional service when i need something taken care of my Nissan Altima.

Sam is the best! - Tee

Sam is the best! With her help I purchased my first EV and babyyy I am in love with it. I searched for a week and did plenty of research. But when I called to check for the vehicle at this location Sam was able to call back and assure me that I was in good hands. She’s such a sweetheart. If you are thinking of an EV or a new purchase go holla at my girl, she will take care of you. Thanks Sam for all of your support.

Jermaine Badgett was professional and helpful with - pbmitchell7128

Jermaine Badgett was professional and helpful with helping me purchase my new car. He has answered all my questions while making me feel welcome and comfortable throughout the process.

My experience was comfortable and pleasant. - Perceptiveme

My experience was comfortable and pleasant. I was kept informed of the status of the service being performed. It was completed in a timely manner.

Josh was great. - susancampana

Josh was great. This is the second car we bought from him.. The only thing I’m disappointed in is the finance rate of 7%. We were able to get it, lowered another percent so we got it at 6%. But what I have been reading issues finance rates around 5% right now

Hernan was very responsive and ensured we were - bgholmes0820

Hernan was very responsive and ensured we were comfortable with the purchase we were making. He also gave us a little nugget regarding insurance and we now have better coverage for a quarter of the price.

De’Marcus was great he found just what wanted. - Tracey Tate

De’Marcus was great he found just what wanted. He had me in and out no problem

Anthony is the most amazing car specialist Ive EVER - RenaChristian82

Anthony is the most amazing car specialist Ive EVER experienced! From moment 1, he was very knowledgeable, patient, kind, super easy to talk to and friendly. 30 minutes into our visit, it was like we were hanging with an old friend. He loves his career but his passion to put the customer 1st is very evident!! I would return to him again and again!! Go buy a car from him!!!

My experience was pleasant and accommodating, however, I - c.harvey.ch25

My experience was pleasant and accommodating, however, I would like to receive free oil changes for a year.

Today, I took my Sentra to Nissan Darcars for a technical - Jalaladdin Googlani

Today, I took my Sentra to Nissan Darcars for a technical problem. Mr. Nelson Meza immediately solved my car problem. Thank you very much for the quick resolution.

Jeff was my salesman helped me with all of my questions…. - Elizabethanncastaldo

Jeff was my salesman helped me with all of my questions…. Very knowledgeable about all of the cars and trucks Jeff is very kind and genuine!

They were amazing! - aryeh19

They were amazing! A big shoutout to Christopher, Marshall and Eddie for their outstanding service and willingness to help their customers!

I have dealt with and used Lynn as a service consultant... - Wesw590710

I have dealt with and used Lynn as a service consultant for 15 plus years. Honest, helpful, thorough, and always a pleasure to deal with.

Was promised a deal. Had check in my hand. Rearranged... - Mrowe3633

Was promised a deal. Had check in my hand. Rearranged plans and drove over an hour. Was told they couldn’t do the deal and they didn’t even have the car!! Worst experience ever!

Excellent customer service,Nick was wonderful and most - Al

Excellent customer service,Nick was wonderful and most helpful. Got me more than I expected.

I took my Nissan Maxima to this dealership for the 50,000 - We4Simmons

I took my Nissan Maxima to this dealership for the 50,000 mile service. It was my first time going there, as I recently moved to the Eastern Shore. After my oil was changed, the Service Advisor came to tell me that they couldn't inspect my brakes because all 20 of the lug nuts on my tires were "swollen" and that the Technician couldn't remove them. ??? They said they could break all 20 lug nuts and conveniently replace them for $477.00. ??? I said no thank you and was reminded that if I get a flat tire, I wouldn't be able to fix it and I would be stuck out on the road. Again I said no thank you. I took my car home and my husband easily removed ALL 20 lug nuts with the lug nut wench without much effort. ??? Needless to say, I can't trust this dealership to service my Maxima. I will not be going back. I'm not sure if it's because I'm a woman or because of my silver hair but I suppose their philosophy is that a sucker is born every minute. As for me, I'll find another dealership.

THE WORST EVER! STAY AWAY! - COOPER13

THE WORST SERVICE DEPARTMENT EVER. STAY AWAY!!!!!!! They didn't listen to any of my concerns. They let me drive a car that almost killed us. Then all they could say was "we didn't do anything wrong." I have owned/leased nissan for 6 years and I have never seen such crappy service. Now it's time to turn in my nissan and I couldn't be happier, this dealership's irresponsibility and lack of professionalism is so bad that I don't ever want to deal with such garbage again. STAY AWAY. TRUST ME.

TERRIBLE Service / Parts Dept. (Timonium Road) - Mickey Mouse

Yesterday, I went into Nationwide Nissan Service Dept. to request a broken plastic clip part for the driver side molding on my car. Ryan looked at the car and stated that he would order two plastic clips for $10.00. Upon picking up the clips today, he ordered two weather stripping clips which I never requested BUT he said they were missing and costs another $10.00. I noticed the clips for the molding were smaller than a dime , even a chimpanzee xxxxxx could clearly see the plastic clips are the size of a quarter. After requesting a full refund from the woman at the front desk she took the clips and disappeared into the smokey back room for 15 minutes. Upon her return, she asked another woman at the front desk to give me the $20.87 back in CASH which I had paid for the day before. They ARGUED about whether this would mess up the accounting books across the street and that she could not give me cash back for anything purchased over $20.00. REALLY?!! After being thoroughly disgusted with the LACK of QUALITY customer service, I went down the street to Kelly Body Shop who called Nationwide Nissan to see if they could get the plastic clips. They called and were told by Nationwide Nissan Parts Dept., that the clips for that part could NOT be PURCHASED and that I would have to buy a NEW Chrome MOLDING piece for $220.00. I said NO, I'm not doing that. Kelly's Body Shop told me to go online and purchase the plastic clips from Clips and Fasteners .com and that they would fix the molding for FREE, NOW that's Customer Service!! Clearly, I was LIED to and misled by Nationwide Nissan Parts Dept. into purchasing the clips that were NOT even available to be purchased and was forced to listen to a ridiculous argument between two employees to an absurd degree JUST to get my $20.87 cash back. UNBELIEVABLE!! I will NEVER RETURN to that disorganization and chaos EVER AGAIN!!

Service department is absolutely unreliable. - toddhutchens

Service department is absolutely unreliable. Had an appointment for a 3 hour procedure on a recall, I gave them five hours to do the job and they couldn't get it done on time. Took the day off to get this done and they couldn't accommodate my schedule so I'm forced to go to a different dealership. If you have to use their service department, make sure you have a full day to waste.

Thank you Nationwide Nissan Timonuim! My first new truck!... - Dvoraksamuel

Thank you Nationwide Nissan Timonuim! My first new truck! 2019 Frontier. Chris Collins is the man! hooked me up on this truck super nice guy very knowledgeable. Rovall Washington also helped out a lot both of theses guys are outstanding and I highly recommended nationwide Nissan and there hole team! This was the best experience I’ve ever had at a dealership quick, painless, and attentive! Thank you both Chris and Rovall!

Well here we go again. - GuyCenterpole

Well here we go again... did NOT want to go there for anything but I had to on 3-11-2024. My wheel lug lock disappeared and I had no other way to get them removed. So I called their parts dept. who told me they had them and the 4 lugs would be $40 (Ebay sells 24 of them OEM for under $25) but I agreed to bring it in. Having had terrible problems in the past with them calling me I gave them a number I can delete which I never used there before. After they finally got the lugs on (over an hour and charging $71.55) I was about to leave and thought maybe I should have a closer look at them. I don't know where these lugs came from but they were not OEM ones like the ones already on the vehicle, but rather than deal with them any more I left figuring I'd just get some on Ebay and replace them. Then on 3-14 around 9:20 my phone rang, there was nothing but a number on caller ID. (NOTE: This was my old number NOT the one I recently used) I answered and the person identified themselves (didn't get to write the name down) as someone with Pohanka Nissan. Before they got to say much I asked why they were calling. They didn't answer but kept talking so I asked again "why are you calling me?" and then the guy said something like "OK nevermind" and hung up. xxx kind of customer service is this? Tried several times to call the number back but every time got a message that voicemail was not set up. I finally spoke to a manager but have little faith they will do what they say. 1. I demanded in the past that they completely remove me from their database, which apparently they did not do. 2. Their "customer disservice" person who called would not say why they were calling and rudely hung up. 3. The replacement of lugs was not what it should have been (NOT OEM!!), took over an hour and cost me $71.55. I can't say enough negative things about this outfit, it makes me want to stay far away from anything Nissan. I have complained directly to Nissan before about this terrible dump. There is a lot more to my review on Yelp, I was not allowed to post that much here

If I could give them a -5 I would. I will be reporting... - Esreald75

If I could give them a -5 I would. I will be reporting my experience 2 the news. I will never use this company again.

Worst experience ever - Cyndi

This place is run by clueless bullies.They harassed my 18 year old son, called the cops on him for opening the door and checking out the inside one of their unlocked used vehicles during normal business hours. I believe they picked on him because he looks young and they thought he wasn't a potential buyer. They lost a potential sale, we bought a car elsewhere.

This dealership is GREAT! - Tim

This dealership is GREAT! Josh Dickerson is the man! My wife bought her 2 Nissan Altima with him and she’s not one that’s easy to mess with when it comes to buying a car, but he made everything smooth and she was able to walk out the door with her second car from them. Jeremiah in finance was great as well even though he chose Cal Ripken over Ken Griffey jr lol. No serious both were very awesome to work with and I know all of our future vehicles will be bought through them.

I purchased a used 2007 Nissan Maxima from this... - twynn4lif

I purchased a used 2007 Nissan Maxima from this dealership. The sales guy was nice however, the business practices of this dealership is the worst. I traded in a Infiniti G35 when I bought the maxima. Thirty days later the G35 was still not paid off by the dealership eventhough I called them about 3 weeks later because the finance company on the G35 kept calling me about a payment. After several phone calls to RStempler for them to send the payoff to finance company, they finally sent the payment. Well, 10 days later I get a call about being behind 2 car payments on the G35 because the check that RStempler sent had bounced. How in the world does a nationwide dealership bounce a check. There irresponsibility has now caused my credit to be damaged because they didn't pay for the trade in. I would not recommend this dealer to anyone especially if you are trading in a car. It has been a month and a half and my trade in still isn't paid off.