21 Massachusetts Kia Dealers

Great team. - 🌹 Sears

Great team. Spoke with mgr on phone,told him what I needed. He came up with 3 cars and I went next day to try it out. I met Nathan, very nice young man. We took the car out. I liked it and bought. It. Carlos did all the paperwork and explained all options to me. I am very happy with my SELTOS and I am very happy 😊 with the professional, courteous treatment I received from everyone. I will recommend Mastria to anyone looking for a car. Again thank you Nathan.

Great experience at Kia North Danvers. - rwk.rest

Great experience at Kia North Danvers. Salesperson was friendly, knowledgeable and went above and beyond making sure the car was in great condition went I left the dealership, I will not hesitate to purchase from the dealership in the future.

My recent service was done on time and under the original - Mreinhalter

My recent service was done on time and under the original quote Christopher was a great service Advisor

My mom came in looking at the Kia telluride and had a - Larry

My mom came in looking at the Kia telluride and had a great experience thanks to RJ. He was super helpful, easy to talk to and she did not feel pressured.

I’ve really has a great experience with this dealership - Jennifer.s.r

I’ve really has a great experience with this dealership and John made the process easy and smooth! I would definitely recommend!

My experience with Ron Bouchard KIA has been excellent - B

My experience with Ron Bouchard KIA has been excellent for purchasing a new car and for service. They are fair, honest and pleasant to deal with. I have dealt wirh Andy who is now in service and was also in sales. He is a true professional. Barry from Ashland

My wife and I have utilized KIA of Attleboro for many - David

My wife and I have utilized KIA of Attleboro for many years now. We have bought several vehicles from them and we have had a great experience with the sales department, finance department, and the service department every time! They are our “go to” auto dealership! In particular, we would highly recommend Roy Silveira as your sales representative. Roy is very down-to-earth and has an easy-going personality. He goes out of his way to be helpful and make everything comfortable and go smoothly. This is the second vehicle we have purchased with Roy’s help. And the most recent visit was the easiest experience we have ever had purchasing a new vehicle. Make sure you ask for Roy the next time you stop into Kia available. He is absolutely excellent! We would also like to thank Julianne in the finance department. She was very efficient and helpful. Signing all that paperwork can be very daunting, but Julianne made it very comfortable and easy. Thank you KIA of Attleboro and especially Roy!

It is rare that I've had occasion to visit a dealer for - wayfaster

It is rare that I've had occasion to visit a dealer for service so I really did not know what to expect. I was apprehensive, fearful to tell the truth, of the unknown! Our 2020 soul needed emergency care and Wagner Kia was the closest choice. I was fortunate enough to encounter Stan, the service manager via telephone. He was cordial and quite genuine and I began to feel confident I was in good hands. Though my vehicle was not purchased there, he prioritized my repair and kept me well informed to it's progress. All in all I was treated well by Stan and his entire staff. Overall I can confidently say these are reputable folks with good intentions and you can feel good about visiting them for your Kia needs. The facility was quite nice b.t.w. exuding a sense of professionalism and permanence. Thank you to Stan and the fine folks at Wagner Kia!

My first time buying a car by myself. - Lindamcparland

My first time buying a car by myself. I felt comfortable and welcomed. Would recommend this dealership

Fred Barber was fantastic getting me into my new - cvseely

Fred Barber was fantastic getting me into my new Carnaval, very knowledgeable, patient, and friendly

I had an outstanding experience at Kia of Dartmouth, - kate

I had an outstanding experience at Kia of Dartmouth, thanks to the incredible help of David DeOliveira. He got me into my 2026 K4 and somehow managed to complete the entire process in about three hours — which I’m pretty sure qualifies as a dealership world record. I’ve waited longer for brunch. From start to finish, the service was top‑notch. The pricing was better than anywhere else I checked, and the staff was so friendly and genuine that I briefly wondered if I had accidentally walked into a customer‑service training video. Everyone was helpful, upbeat, and actually seemed to enjoy making the process smooth and stress‑free. David was knowledgeable, efficient, and honestly just great to work with. He made everything feel easy — which is not a sentence I ever expected to say about buying a car. The whole team deserves a solid 10/10 for professionalism, friendliness, and speed. If you’re thinking about buying or leasing your next car, do yourself a favor and go straight to Kia of Dartmouth. You’ll save time, money, and probably a few headaches. Highly recommend.

I bought my car, a 2018 Kia Optima, I am writing this - jammingdrummer36

I bought my car, a 2018 Kia Optima, I am writing this review in an effort to thwart ANYONE who buys from here to dontheir research on what they buy and choose another dealership first. They Pretend TO DO EVERYTHING for you. And then DO NOTHING when you need it The story starts when the car started burning oil so bad that I needed top offs 1 month after I got the change. Leaky valves. This dealership DID NOT make me aware that there was a CLASS ACTION Law suit with this exact model. In 2021, they won and it is currently paying out. Thats the first crappy thing It took over a year to get the engine replaced, partly warranty issues and partly the lack of attention to detail when listening to me explain the problem. It was finally done early this year in March I think. I may be wrong. 3 days after I took delivery of my new engine, while driving on the highway, WITH MY 16 YR OLD SON!!!!,the car stalled then went into LIMP home mode. If you know you know. Of not looking it up. Its dangerous as xxxx. Then all the lights came on the dash, and when I turned it off, and tried to restart it it just turned and turned and finally kicked after 10 seconds of turning over. And it was stuck in limp mode. Me being 30 miles away from my house, yea, not happy. I called Cassandra at Commonwealth Kia. She is the rep in service that I had done the engine with. I beought it in immediately and low and behold, the ENGINE BRAKET was broken. Brakes engaging while driving, limp home mode, sputtering and more and more. She then comes out asks me if anyone had touched it since I left 4 days ago. Umm. NO! She tells me "I know my car, I can drive it while the braket is broken, just be careful. WOW!!! Hindsight being 20/20. I didnt know what the Braket was. I would never have left. She put it to warranty. It was passed down twice. And after going back and forth, she sends me an email. KIA wil SPLIT the repairs. Using Goodwill. SERIOUSLY!!? Absolutely Zero accountability at all. I refused this offer. Called the GM. NOTHING he refuses to call me. On my service receipt from the last visit she wrote Customes DEMANDS Kia Pay off his car. Thats not what I said. I asked if there was a way to trade it in without me being upside down. Im SICK over this. Ive called Charlie Dayer. CRICKETS Bottom line the dealership sold me a car that was ACTIVELY under a lawsuit. It broke. They fixed it, but broke it while fixing it. A part that is IMPOSSIBLE for me to damage myself. And now they refuse to take responsibility and cover the cost of repairs and also fix my brakes beacuse they have been engaged while driving since I got it back. I have a case no with corporate. And I have spent 1000 dollars this week nearly at Enterprise rent a car already. Everything I have. Do not go to this dealership. Now we know that their slogan realy means. " Shop us LAST, you'll love us " Yea right

I gave this dealership a 5 star rating for their - christina.matthews

I gave this dealership a 5 star rating for their dedication to working with us to give us exactly what we were looking for in a car and payment plan. Everything was done smoothly with professionalism and concern for our time and satisfaction. We worked with Carter who was knowledgeable, friendly and detailed. And the dealership manager worked with Carter to help get us to where we wanted to be prioritizing our satisfaction as customers over anything else. Very happy with the experience.

Decent Volkswagen service for your Kia - rk6772

The Kia service center isn't in the Kia dealership; it's in the Volkswagen dealership next door, and it's not well marked. The "pull up and honk" service seems to be more "pull up, honk, then get out and find someone." But they did do a good job servicing my car. They even washed out my WeatherTech floor liners, although they were pretty wet when I got back in the car. The weird part is waiting in the middle of the Volkswagen showroom while your Kia is serviced. I'm surprised Kia allows that; you'd think they'd rather have Kia customers looking at shiny new Kias, not Volkswagens. The waiting area has two overstuffed couches and a TV. For sitting and waiting, they're comfortable enough. For trying to work while you're there? Not so good. Hard to find an outlet, the labelled Ethernet jacks don't work, and there's nothing resembling a place to put down your laptop. That seems par for the course for Kia dealers, but other makes having as many upscale features as a Kia usually have some place for people to set up with a laptop.

Rude management. - barbojo955

Rude management. Service, unprofessional. Financial department = warranty not good, not serious in what they tell us. Do not believe in everything they say. Do not get the sales agent located right on the left side of the front entrance. Walk around your vehicle, inspect it from underneath to the top after being serviced, it might have some damage from unresponsible, uncare it of not putting correctly things back. In general, they show friendly attitude but in the end, behind your back, they are very cynical

Not a very good experience with this dealership. - Not an AutoFair Hyundai fan

Not a very good experience with this dealership. To start with, the car we had "Scheduled" to see (2021 Sportage EX) with "Nicco" (?) the online sales rep, wasn't available for sale due to it being a Lie as it had mechanical issues. The car they did have ready to show us was covered with pollen and not fully cleaned inside. It also appears that our CPO 2020 Kia Sportage wasn't given the stated 165 point Inspection (or any inspection at all) by Gervais Kia as one might expect before taking delivery.. During the test drive I found that the car needed the alignment checked as it was pulling to the side. I reminded the sales rep before we left the dealership about it and he said it would be checked along with the CPO inspection. I took the car for it's inspection sticker the next day and the shop showed me the alignment was pretty well out and was starting to cause the left side tires to "Feather". I called the dealership and was told by the sales manager to "Bring it back and we'll take care of that". I explained that this was supposedly done and it's not right that I have to waste a half day because Gervais Kia Failed to do what they promised. He agreed to having me get the alignment done locally and he would reimburse me for the cost. I emailed the bill that afternoon and have yet to be paid back by Gervais Kia. Two days later I was checking the washer fluid due to very little coming out while trying to wash the windshield and found that the wiper fluid tank was near empty. This caused me to check other fluids and saw the Coolant tank was Below the lowest warning mark. (I took pictures of this to show the dealership and have on record) To add to the list of Missed items, the drivers side handle/panel section is loose as if someone had removed it at some time. I would Never recommend Gervais Kia to anyone and I'm disappointed that Navy Federal would recommend Gervais to our members.

An Enjoyable First-Time Car Buying Experience! - Katie Kelly

I found the car I wanted online and reached out to the sales team to get more information. I was able to confirm it's availability and price within minutes. I scheduled a visit to the dealership and received a warm welcome by all employees. John in sales, came along while we test drove the vehicle and was very knowledgeable about car. The entire process was relaxed and enjoyable and John was extremely helpful and wonderful to work with. The next time I am looking for a vehicle I will be visiting York Kia of Medford because I know I will have an enjoyable experience. Thank you to the team at York Kia of Medford!

Excellent service from salesman. - Sutton4173

Excellent service from salesman. Prompt attention and good customer service. Would recommend to others and friends.

POOR BUSINESS - Unhappy

Purchased car in Oct 2015. Nothing but problems. They have had it over 12 days and that was for 2 visits. and ALL the problems still not fixed. Won't make a trade for my car that they are selling as PRISTINE CONDITION and 3 years older. Pretty poor!! They said they put too much into their lemon to do that! They fixed an axel a bent wheel, keep balancing it and I still get vertigo from the shake. They said I hit a pot hole !! They were decent and accommodating until they got tired of me and their repairs. Now they are very rude to me. Ya its my fault I bought a lemon. They gave me a clean fax too. Thats what really stinks. The car definitely has issues that were never disclosed. !!!!! Don't go there!!