It was an amazing experience!!! - Sally W
Angelo was the best!!! I have never dealt with a car salesman like him. He was very kind and helpful. He went above and beyond to Make my experience a very pleasant one. He explained everything so thoroughly to me. I never felt pressured or rushed to make a decision. He was very polite and had such a pleasing personality. I can't say enough about him. I would definitely recommend him to anyone I know who's looking for a car. He is the reason I leased my car from him because of the way he handled everything. I was very impressed with the way everyone in the dealership was so pleasant.
Excellence! - Jennifer A Early
Dealership, staff, trust, professionalismal and overall experience exceptional! I have bought and will continue to buy all my cars at Grand Ledge Ford. Thank you.
Honest & Helpful - Rachael
I really loved my experience at this dealership. I felt like I was listened to, my questions were answered with knowledge and patience, and I really felt like Adam was going the extra mile for me. I've had bad experiences at other places before so it's wonderful to now have a good dealership to go to and to tell everyone about.
Pleasant time - DA & RA
My wife and I worked with Ben Smith to purchase our van. He met us in the lot on a very cold December day and greeted us as friends even though we had never met before. He was friendly and professional thru the question and answer period. We would gladly deal with Ben again and would recommend him to our friends and family.
New lease - Phoenixfire810
I had an amazing experience at Suburban Ford Waterford. I was due to turn my lease on focus in and was expecting to get another focus. My dream car jas been to lease an Escape. Bob Bucknum was able to get me into one thanks to the amazing deals and rebates Ford was offering. Bob was fantastic to work with as well as Louie and Nancy. Everyone is very friendly and helpful. Bob will definitely get my business again.
Salesman Patrick Leaman Review - chris
I would just like to say that Patrick Leaman is a true professional.
It started out with me answering his e-mail to me about my wife's 2015 Escape lease ending soon, and turned out with me leasing 2 new vehicles from Pat Milliken Ford.
First off, I replied to his e-mail, and he phoned me back in very short order.
After that I went to Pat Milliken and met with Patrick. He was a perfect gentleman, and we decided on the 2 vehicles I was going to lease.
I then left to get things together with the insurance company, getting my vehicle ready to trade in,etc. During this time that I was away from the dealership, questions arose and I ended up calling Patrick quite a few times on his cell phone. He either answered, or called me back in very short order. He was always very polite and never rushed me.
Later on that day I returned to Pat Milliken Ford to finalize the 2 purchases. Patrick was extremely busy, and although it took a while he constantly checked on me, and kept me informed on what was going on.
Despite how busy he was ( I remember thinking to myself, wow is this guy the only salesman here ), Patrick was very courteous and thorough,never rushed me, and made the experience a good one.
Even when everything was done, he took me and my daughter out to the vehicles. Put on our licence plates, took off the window stickers, and took all the time we needed explaining things and answering questions in the pouring rain. Thank You Patrick!
C-max Energi - Laurie A Lindstrom
Buying my first hybrid plugin last week was a daunting experience. Many questions about vehicle function, efficiency and federal incentives, were answered patiently and intelligently by Donna B. Her manner was not pushy or demeaning. She took the entire day with me finding the perfect vehicle for Gary and I to lease. This is the first leased car for my husband, and even though he was at home in the UP asking his questions, she took the time to listen to his feedback and make us both at ease with the commitment.
Great New Car Buying Experience! - Jeffie88
Great Job and Great Customer Service with Dana J., Aaron W., Jeremy J. and Auday P. We will return for another vehicle purchase in 3 yrs. They were very helpful supportive and help me purchase my fiancee's birthday/late Christmas gift.
Her Kona Blue Flex and she Loves It!!
Thanks again for the all of the assistance making our first ever new car purchase experience Great!!
car buying - jessep6102
Very friendly staff, nice clean location, excellent service, bought an equinox last week , great price great vehicle, Robert was very patient and answered all questions we had.
Great, hassle free experience - LG88
Shawn was a wonderful help during my car buying experience. I wanted a specific model of car that they did not have in stock at Hines Park. Shawn looked at the dealerships in the surrounding states to see what was available. He was able to find the car I wanted at another dealership, facilitate a trade, and deliver the car to me within a week. He even dropped the car off at my house and took my old one with him. Shawn made the car buying experience easy. I'd recommend buying a car through Shawn to anyone.
MONA E. - THE BEST BUYING EXPERIENCE EVER - Mona E
From the moment I made my first phone call inquiry with Dayna to the time I drove off the lot, the staff was great. My saleman Dennis Lietz was attentive to all my needs. My needs were very specific and I had to have exactly what I requested due to my family size. He had the vehicle ready to show and test drive. He took his time explaining all financing options and with the help of Kevin Maples, I was soon on the road. After a week long search, my vehicle had found me!!!
no hassle buying. - tapoo
John went out of his way to get vehicle I had shown
interest in. was a smooth transition all the way. A no hassle sale. Good work.
First 2 months after purchase - jmerkh
I have had two major breakdowns in the first 2 months and they worked diligently to get it covered under warranty because of low miles virsus year of the car. Not sure I understand why these breakdowns occurred with such low mileage and they weren't able to explain either but are working with me to cover as much as possible. Crystal was willing to wait until we were towed in from South Bend even though she might have to stay after her quitting time. Erica and Rick have worked hard to make sure it was repaired correctly at minimal cost to me.
Top Reviewed Specialists At This Dealership
Thank you - Amir Ash
Just I want to say thank you Brian, Greg and Dean, you did excellent job for me, fast and effective
The best seller with the best employee.
Friendly:) - Christy Tyson
Christopher Geletzk was extremely friendly and helpfull. Thank you Everyone around him was as well even with the other grumpy customers waiting. Willing to go above what was asked of them all to make sure i was happy even went over more info than i asked for.
Great dealers ship , great price , great people - Ruthruth00
The Albion Ford is one of the best dealership in Michigan , always going out of there way to help out looking , deciding the best car , or truck for you I always tell people to come to Albion Ford , come see Eric , von great people I want to thank you very for everything from joe, Joyce Hoffdahl
Amazing customer service! - matt.t.kelly
We purchased our car at Brown Motors, and recently brought it in for an oil change. We are incredibly happy with the car, the service, and the people at Brown Motors. If you're looking for a new or used car, or if you need service on your car - Brown Motors is the place to go!
The salesman took the time to find the car I wanted! - Ford man Vince
I was looking for a new Ford Taurus limited in black the salesman (Mark) took the time to find one at another dealer with the options and color I wanted. He also got me a nice rebate which really helped me make the decision to purchase the car. This is the second vehicle I have purchased from Mark. last Maech I purchased a 2015 f250 from him.
Very good dealership - wouldn't go anywhere else. - 36 ford owner
Very helpful in service department in doing my oil change and giving me a review of different tires . Prices were good and I appreciate Ron taking the time to go over this with me.
Great people and great service - ydnar
Do all my service work here and buying vehicles excellent service and very friendly staff took my pickup in for service and got bird dropping on windshield on way there and they wiped it off for me. That says they care!!
Customer Service is awesome! - Kris
Krapohl Ford is the only place I go to for a oil changes, repairs and detailing. They always do an amazing job and are the nicest people. If I have any problems or questions they are 100% ready and willing to do anything for customer satisfaction. I leased a 2015 Ford Explorer last year and they were wonderful. I love the vehicle and have had a great experience everytime. As well as great service Krapohl Ford are a huge and generous part of the community. You see their name everywhere for donating to the local community and sponoring charity events. They are just the best.
Great experience and great prices - mtracy11
We were in need of a used truck and needed it within the same week. They were able to get us a used truck in great condition. Roger was our salesman and he was awesome to work with and found us exactly what we wanted for a great price as well.
Great Service - Grace A Virzi
Employees are great!!! Very Respectful!!! They. get you in and out. If you have to wait they will let you know ahead of time and make arraignments to take you home if it will be a few hours. Always explains everything in detail. Really great employees to work with.
Top notch service ! - hoopmeister
I recently had our 2011 Ford Edge in for service at the Owosso dealership. During their inspection the technician noted a loose inner tie rod end. Service advisor Brent went over all options. He was very thorough and professional. I decided to make the repairs, including recommended front end alignment.
Service manager Noah and Brent kept me appraised of progress . When I picked up the vehicle and noticed slight pull to right at higher speed they immediately took personal charge and saw to it that correction was done on the spot.
I have done business with Signature Ford for many years. My experience has been that this attention to detail is the rule , not the exception.
Great Dealee - Bill Tuscan Valley
Great Dealer. Find the best deals at Campbell's!! If you find a better deal and they will bet it by $500. Easy sales staff to deal with. Thank you Bill Fletcher we love our new F250 Super Duty. We will buy again soon. Thank you again from Tuscan Valley Landscaping.
Cody Kloostra is awesome! - MrsD.
We bought a 2016 Ford Flex this past weekend at HZ Lowell and it was a GREAT experience! The speed, simplicity and smoothness of the transaction blew our minds! Our salesman, Cody Kloostra, was a ROCK STAR! We really cannot say enough about this car buying experience and how vastly different it was from those of the past! I would have never guessed we could complete an appraisal, trade in, and purchase all within a couple hours or so on a Saturday afternoon! Go see Cody next time you buy a car, you will be VERY glad you did! Dan & Natasha, N. MI
Quick, everything I wanted in the car and more - darnalle
I enjoyed my 2013 Ford Edge buying experience. I was busy that day and was able to get into dealership and out with a new car in about an hour total time, I came unprepared. However this did not matter, the staff at Kent city Ford was able to transfer my insurance, title, and even helped facilitate the donation of my old car to charity. I have never had a car so shiny or clean on the inside. I highly recommend this dealership.
Great Service - Rudyred
Friendly service, i was given a tour by Mark Meyer and he checked on me a couple of times as i waited.
very friendly staff and an all around great service experience!
Thank you :) Kim G . - Lovecars12
Just purchased my second lease from Atchinson Ford . I've worked with Norm Wisniewski twice now regrading my leases and he's truly so professional and so great at what he does . Thank you Norm ! :)
Great experience!! - Jerry & Carole
We just leased our 3rd Edge from Pat Kelly. He is so helpful in all aspects, helping us find the right vehicle, pricing and education so we are familiar with all features when we drive off the lot. Buying or leasing a new car should be a happy occasion and Pat makes it just that. Thanks Pat for all your help!
Jerry & Carole
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