Service - oberry300
John locher in service always takd care of me when i come in. He keeps me informed as to waht is going on and get my car backnto me as soon as possible.
New car lease - Erik F.
Nick Vollman helped me with leasing a new car. He was very patient and went out of his way to assist me. The dealership was very transparent regarding the purchase and the employees were honest and good to work with.
Awesome Experience - stephenbriggs
It was such a great experience to buy my car at Szott Ford with Dan Kittle. He made the whole process easy and went above and beyond my expectation. I really appreciate the time and effort that Dan took with making my time getting a new car simply amazing.
Good Experience - Darmbruster
Easy to work with - no problems. Amanda worked very well with finding what I needed and was very friendly. I appreciated her status updates while waiting for my vehicle.
Pleasant Sales experience - jcfraga0
Laurie Moses was a fantastic sales rep and was very helpful in my decision making process. Very personable and friendly, you can tell she loves her job. It made my decision easy.
Outstanding Experience!!! - btiemann
I had a great experience buying my used Wrangler from Andy Klepoch at Lasco Ford! Not only was Andy extremely knowledgeable and helpful, he was also patient and I never felt pressured! He followed up with me several times throughout my search with personal email video messages, and got the price that I was looking for!
First Class! - Mr. Smooth
When looking to get a new vehicle you gotta see Nicole Elder she is first class! Very good job very attentive and works very good deals to take care of her customers! What else can be said, the dealership is top notch as well. Very courteous and polite its great to have a dealership in the area like this!
SPECTACULAR CUSTOMER SERVICE - mspayde
Once again, the folks at LaFontaine hit my service call out of the ballpark! Aaron in service kept me updated on the status of the repair, Don took care of incidentals and Robert was there taking care of travel arrangements. Gentleman, thank you for the assist...YOU GUYS ROCK!
2016 Ford Explorer - Nancy A.
I have dealt with many other dealerships and salesmen in the past and this purchase has been the easiest and most pleasant experience I have ever had. Frank Renko was honest and sincere with his efforts . He went above and beyond to make sure that I was satisfied with my new vehicle. The staff at Pat Milliken Ford was a pleasure to deal with as well.
2016 Explorer - dlezotte
Buying our care was a big decision. we have had a lot of things change of the last year and we needed a vehicle to fit our lifestyle and growing family. It took some time to find what was right for us, Ford and Hines Park had a great deal for us. they made the experience of buying a car very easy and stress free. the Salesman, Allan Oxley, did a great job of working with us and helping us find what was right. While at the same time being patient and not pressuring us at all. And when the time became right he was ready to help us with every question we had and every thing we didn't understand. He even offered me a breakfast sandwich one time. I had just ate, so I had to decline. but it was a very nice gesture. I will definitely go back in the future next time I need another vehicle.
Excellent Buying Experience! - TomK
First, let me say that I do not write reviews often and am a bit cynical when reading reviews. For this reason, I feel it is important to write a review for those with similar personalities. I recently purchased a new F150 from Randy Wise and Sherri in internet sales was excellent! I could not have asked for any better service! She did what she said she would from the start, with no surprises (except positive), and I could not be happier. Note: I work less than one mile from the largest Ford dealer in the USA and would not ever hesitate to make the 30 mile drive again to receive the type of customer service that I did from Sherri and the team at Randy Wise.
Great experience - Dnolen22
My Salesperson navigated me through the process from beginning to end resulting in a great experience. Her knowledge of the business benefited me and created a win win.
60 mile check & oil change - Belle Missy 123
Service took longer than planned, but service personnel were helpful. Some equipment needed to finish work on my car was in use on another vehicle so there was a delay in getting my car done. However service personnel were gracious.
Very pleasant and well done service experience. - Old Doc F
Prompt service, quick repair, no hassles and all done well. Been very pleased with sales and service in buying our used Escape two weeks ago. Don't know the name of the service rep, but he was polite, informative and efficient. Steve Johnson scheduled the service and he's great!
One of their easiest sales ever! - AireServ
Taylor Ford had exactly what I wanted, when I wanted it. It was a very easy purchase due to Cindy's excellent customer service in the used car finance dept. I appreciated Ed's no nonsense demeanor and seeing this purchase through to the end.
Best everall experience I have had at any dealership. - johnboy616
I was in the market for a new Ford Focus and I wanted to take a look online first. I visited the Tom Holzer website and filled out the quick information that was requested. Soon after (within a day), Jack Kare emailed me and asked that I stop in so we could speak in-person. I went to the showroom within a day or so and Jack really went out of the way to give an inviting first experience with him as a salesman. We talked in the showroom for a while and he really educated me on what vehicles were available with different options.
He spent a good few hours with me and we eventually walked the lot and looked at a lot of difference vehicles. We eventually settled on the one I wanted and he had me out of there with my new car that very same day.
Jack Kare goes above and beyond any vehicle salesperson I have ever dealt with in the over 20 cars I have purchased from various dealerships around the state of Michigan.
I have my car serviced at the dealer every 5,000 miles and Jack is always there to make sure I have a cup of coffee or a snack in-hand while I wait. Jack has even taken calls outside of work for me and has really made the whole experience more like a friendship. I really appreciate everything he has done for me.
Great dealers ship , great price , great people - Ruthruth00
The Albion Ford is one of the best dealership in Michigan , always going out of there way to help out looking , deciding the best car , or truck for you I always tell people to come to Albion Ford , come see Eric , von great people I want to thank you very for everything from joe, Joyce Hoffdahl
I love everything about my experience 1000% - Rayray21202
My experience was amazing paul was the most helpful and honest and most experienced salesmen I've ever delt with so worth the drive and time!
ABSOLUTELY WONDERFUL!! - Carol & Julie
We dealt with Mark Mleczewski, He is superb, right from his extremely quick response to my email and right up to our final handshake. The staff at Fernelious Ford were very friendly and most definitely wonderful. Mark, I cannot say enough Thank you's. Thank's for going the extra mile, our gratitude is beyond words. If you want a awesome salesman get in touch with Mark Mleczewski!!!!
I did a lease buy-out and new Fusion Purchase - ddomsten
Thank you to Matthew Kahlo for follow-through in making a lease buy-out and purchase of a new 2014 Fusion come together. I appreciated his manner, his "can-do" attitude, and his going the extra mile in pulling a somewhat complicated transaction together.
Very good dealership - wouldn't go anywhere else. - 36 ford owner
Very helpful in service department in doing my oil change and giving me a review of different tires . Prices were good and I appreciate Ron taking the time to go over this with me.
Great people and great service - ydnar
Do all my service work here and buying vehicles excellent service and very friendly staff took my pickup in for service and got bird dropping on windshield on way there and they wiped it off for me. That says they care!!
Customer Service is awesome! - Kris
Krapohl Ford is the only place I go to for a oil changes, repairs and detailing. They always do an amazing job and are the nicest people. If I have any problems or questions they are 100% ready and willing to do anything for customer satisfaction. I leased a 2015 Ford Explorer last year and they were wonderful. I love the vehicle and have had a great experience everytime. As well as great service Krapohl Ford are a huge and generous part of the community. You see their name everywhere for donating to the local community and sponoring charity events. They are just the best.
Great experience and great prices - mtracy11
We were in need of a used truck and needed it within the same week. They were able to get us a used truck in great condition. Roger was our salesman and he was awesome to work with and found us exactly what we wanted for a great price as well.
Quick Lube Visit - denny4ford
Added replace windshield wipers and fix leaking tire to the normal oil change, tire rotation and vehicle inspection. I was very happy with both the results and the cost, as I left feeling I got a really good price for the work that was successfully completed. Considering all the other customers that were already in the waiting area, it was all done in a very quick time frame.
Still in my vehicle searching stage and dan z was helpful... - cjw2
Still in my vehicle searching stage and dan z was helpful explaining certified preowned vehicles, which is comforting to know. Nice selection, would highly recommend
Top notch service ! - hoopmeister
I recently had our 2011 Ford Edge in for service at the Owosso dealership. During their inspection the technician noted a loose inner tie rod end. Service advisor Brent went over all options. He was very thorough and professional. I decided to make the repairs, including recommended front end alignment.
Service manager Noah and Brent kept me appraised of progress . When I picked up the vehicle and noticed slight pull to right at higher speed they immediately took personal charge and saw to it that correction was done on the spot.
I have done business with Signature Ford for many years. My experience has been that this attention to detail is the rule , not the exception.
Great Sale - ford123
Excellent Sale, Thorough Information, Knowledgeable Sales Person, Flexible, Explained in detail about the pricing, the options, step by step process, timetable, target dates, ease of delivery.
Campbell Ford Courtesy - HeReigns
This week I Purchased a Ford Mustang GT from Campbell Ford and I can honestly say it was a pleasure working with Ben Jack & The Campbell Ford Crew. It was a great experiance & I highly recommend Campbell Ford. Although I had no service performed on my vehicle I was able to examine the full service dept & body shop both were in excellent condition, thank you Campbell Ford.......
Great experience and service - MNawrot
This was the purchase of my first car ever. I never felt rushed or forced into buying anything. There was not that pressure of pulling into the lot and having all of the sales people descend on you at once, it was very comfortable. All of my questions were answered and I did not feel silly. The car is in great shape and the price was spot on for the mileage and year. Overall a great experience.