One if best car buying experiences in 50 years - Happycustomer
Thanks to salesperson Krista Shields who was knowledgeable and helped us find exactly what I wanted! Her patience and low key listening were major factors in our buying from Sunshine
unparalleled service - Dawn
There was no pressure, Terry let the car sell itself. He was knowledgeable about the extra features and always acted like we were his first priority. I would definitely use him again!
Top Reviewed Specialists At This Dealership
GREAT SERVICE! I would certainly recommend My Auto Imports! - azcrazy
I gave My Auto Imports in Muskegon a Excellent review do to the great Customer Service. They were quick to respond to what my needs were and was approved promptly. I had options which were great to have in they type of vehicle I was searching for.
A Big Thank You to Roy, whom took care of everything for me!
Suburban Toyota of Farmington Hills - Jguenther
This could have easily been 5 stars. Ryan and Cody where very friendly and easy to deal with. The only downfall to my experience was waiting for my car to be ready. I had a deal contingent upon work to be done. It took an entire week to get my car. In the end they did make it right. They delivered my car to me, cut me a check for $300 and paid for the windshield repair. If I could rate the repair service vs the customer service they would be very different. I'm not sure the repair service people cared that much about getting me my car. I feel a purchased car should be at the top of the list to get it out to the customer asap. I did not get that feeling with my situation. 4 different times Ryan or Cody had to let me know it was not ready after already telling me it would be. Probably not their fault. I'm assuming they were told it would be done so they passed the information along. I can definitely say that I would recommend this dealership for purchasing a car. With that being said. If you have a deal contingent upon work to be done. Have them do the work before you sign anything. If not you may get pushed to the back burner.
Sales and Leasing Consultant
Love my Tuscon - pegbormann2
I was not looking for a new car. My husband took my Santa Fe in for an oil change, and the next thing you know, I have a beautiful new car! Deal was too good to pass up. Thanks!
The only place I take my Toyota Corolla! - Goodgirl1966
I've always had a positive service experience here. Bought my 2010 Corolla LE here (traded in my 2010 LE) and have repeatedly returned for scheduled maintenance. Both Mark and Antoine are friendly, courteous and they don't try to sell you vehicle services that you don't need. If your vehicle DOES happen to need further service, Mark and Antoine will thoroughly explain what is needed, whether it needs to be taken care of right away or if you can wait a little, and give you options as well as the price to do the repair....no surprises.
I'm always happy with the service that my vehicle receives here and will continue to bring it in for maintenance.
Dealership survey - mays
The people at this dealership were very helpful and they got us a good deal and the car Toyota Camry was very nice and we appreciate their time and effort to get us a satisfied deal
Excellent Service - Scott
We received exceptional service, communication and a quick and painless process when working with this dealership. We appreciated the sales people going above and beyond to help us.
Outstanding Service with a Great Team! - Anthony J Rishell
I spoke with Steve Odish and told him what I was looking for. I live in Commerce, about 40 miles from the dealership and was going to purchase a used vehicle locally. The manager, Eric Brower contacted me and told me he would make sure my purchase would be simple and easy and it was. Most of the purchase was done over email and text. When I arrived for delivery, Steve was at the door to greet me and had the vehicle parked inside for delivery. After looking over my new Camry, the finance manager greeted me and we finished the paperwork! I recommend Dunning Toyota and Eric Brower to ANYONE LOOKING FOR A NEW OR USED CAR! THEY GO THE EXTRA MILE!
Batting 1000 - GRMick
Crown Toyota and Mike McLaughlin did an excellent job...again. Highly recommended dealer and sales person. Very much worth the drive from Grand Rapids.
Bought a new 2017 Toyota Prius Four this past weekend. This is the second Toyota we bought from Mike and Crown Toyota. We could not have asked for a better, more professional and friendly buying experience. Pricing was great from the beginning with no games or high pressure. Mike and the entire team knew the product well and made sure we were comfortable with all aspects of the purchase.
Service - None123
Very satisfied with the service I received. Unknown to me, mice had packed dog food into my cab filter and blower motor. The tech found it and thoroughly cleaned it up.
Service Review - Shakespeare
Mike Tenerelli was patient, informative, and professional in assisting me with the repair/service process.
Zack, the mechanic who worked on my vehicle, is a very learned and professional "miracle worker"!!
The service performed on my vehicle was beyond expectations and done on time and my vehicle was delivered, washed and ready to go!! I would certainly bring my vehicle back for any needed repair and/or service and I whole-heartedly recommend the dealership and the service department.
Committed to Service - Shelley
Garth and every employee I interacted with at Serra went out of their way to provide exceptional service well beyond what I had hoped for. Great experience.
Absolutely outstanding - Adam
My husband and I were able to get a 2015 tundra, the employees there are so helpful explaining all the details from the loan to the truck. We enjoyed working with them and will go back there for our next buy.
10/10 Good Dealership - jpotter073
Great place to purchase a vehicle! Will definitely return for all of my future purchases! Don Rell and Richard were extremely helpful with my first new car purchase.
Great sales staff - AJ
Friendly people and great sales team, and went the extra mile to get us the vehicle we wanted. I would recommend this dealer to others. Good luck
Toyotaof GR and Joe Booher were great! - Happy Highlander
Thanks Joe! I appreciated all your help when I purchased my Highlander last week. Your thorough and conscientious advice made the buying process enjoyable.
Great service - Acorn
Martin Allos has helped me with a car lease and a car purchase. He's always honest and I feel like he's listened to my needs. Highly recommend! The service center is outstanding as well.
Service Department - Mflower
Only provide recent pricing if you purchased at Spartan. Prices double if you purchased elsewhere even for parts that breakdown before they actually should. Always use the excuse 'if you'd bought it here we would give you a better deal.'. Bought a replacement battery at 40k miles and was told it had an 8 yr full warranty. Had lengthy discusses on how great that was. Today was told it is only a 2 yr full warranty and continues to depreciate after 24 months. Rip Off! And I have had service there. Bought extended maintenance package etc. Still not considered a 'real' customer.
Wonderful customer service! - Angela
This dealership has had such a turn around. All new staff, all new management. Highly recommend to anyone. Professional, friendly and fast! They are very knowledgeable and made my car buying experience well worth it. Thanks Elite!
Awesome - Dominique
Matick toyota is a friendly and easy place to do business, the new location is very modern and comfortable. Erik Macklem is a great salesman and I highly consider him. The transparent approach to buying a car at Matick is clear and worry free. Give them a shot you wont regret it, extremely happy environment.
Charlie Engelhardt makes it worth the 3 hr drive - Ron$$$$
If I'm honest....buying a car is my LEAST favorite thing to do. In fact I DREAD IT!!! BUT this was not the case with Labadie Toyota in Bay City, Michigan. Charlie was in contact with my husband via phone, text & email including price negotiations, pictures & many questions about the vehicle we were interested in. Most of the negotiations were done PRIOR to arriving at the dealership. Who wants to spend all day sitting & WAITING inside a dealership....now all we had to do was see the vehicle & drive it! We drove almost 3 hrs & were very pleased that it was EXACTLY what we wanted & everything Charlie promised it would be!
Charlie knew we were coming from out of town & he actually drove us by our hotel we were staying at & also make suggestions to the best places to eat, while waiting to see the finance guy to finish the deal!
We would do the 3 hour drive AGAIN, next time we need a vehicle!! We will DEFINITELY call Charlie!!!!!
Thanks Charlie/Labadie Toyota
Happy Husband & Wife :)
Not Impressed... - Toyota_Owner
We stopped in for an unscheduled 15,000 mile service on our 2016 Toyota. The greeting we received when we first arrived was not the friendliest, the service writer seemed very unprepared and quick to make sarcastic remarks. One thing that was nice is while getting everything put in for the service, the service writer did inform us of a recall. After service was completed we had to sit back down again to completely redo all the paperwork after I had to look for the writer to see how much longer.
Great Deal on my new camry - dalesteve
I searched online for the best price and went to Draper. I found the car I wanted and got a very good deal. Todd was very good to work with and the environment was also very friendly and upbeat!
Felt deceived - gareyb
I look on line for a used Camry, they had a 2012 certified, for $16,431. We went to the lot and talked to Brian Foster, he let us drive it. When we returned and started to negotiate a price he looked at his paper, and said that car is on the lot for $16,931. When I told him the sticker in the window and the internet price was $16,431. His reply was the price is always a little lower on the internet, and the person who puts in the window stickers put the wrong one in that at car. We made an offer, he came back from the manager with the counter offer, and said the window sticker guy is getting his butt chewed out right now. We exchanged offers again, and he returned saying I could get to your offer if we could decertify the car, BUT Toyota changed their policy Jan. 1 2015 we are not allowed to do that anymore. We left it at that.
Two days later we stopped in to see if they would take our offer, and low and behold the sticker on the car was still $16,431. Brian's Sheet now had it at $16,631, I asked him why the sticker was still $16,431, I was told the guy that changes them was sick. I made one last offer, when he came back from the manager he said they would agree to that, BUT they would have to decertify the car.
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