Car buying made easy - Rally Rolston
Tedd was training Mike (and he didn't have too).
My experience was good, and I didn't mind Mike learning through my transaction (I'm an educator).
I got a great vehicle!
Tedd has followed up ( a very important detail).
New truck !! - Chevy
Very good experience with chip Iceberg in the sale of my new truck. Disappointed that the Dealership would not even give me low N . A . D. A. Price for my trade in. A differents of 500.00 is all I was asking. Would have made a big Difference in my payment.
Purchase of New Subaru Outback - Dennis
Our experience in purchasing the vehicle was very professional and positive. I asked for quotes on the same vehicle from 3 dealers and My Auto Imports was lowest. Andre Coffee was our sales agent and our experience with him was very professional and matter of fact with great follow through on everything.
Love them - sicilyanprncess65
I was glad to have gotten Spencer as my sales associate. He has a marvelous sense of humor and can appreciate working with him. I have known him for many years and was not aware that he worked there. Love my new vehicle. He was very knowledgeable.
The mechanics who saved Christmas - Anne M
We drove our 2010 Camry from Wisconsin to michigan to celebrate Christmas with my family and my husband's family. Our trunk was packed with ALL the gifts, homemade baked goods for all the relatives, food for Christmas dinner & our clothes. Our trunk would not open with the inside lever, the key fob or a key in the lock. We called Szott's at 4:00 pm on the day before they closed for the holidays. We got to the service center 1/2 hour before they closed and three men in the service center worked together to save our Christmas. They were able to fix the problem & didn't charge us for their time. They were so helpful and courteous and words cannot express how grateful we are for their help. Even though we live In Wisconsin our families are all in Oakland County & we will recommend Szott's to everyone. THANK YOU!!
Quick and Professional - Matt
Had Ray Sadler as my Salesman. He was the man! This was my first car purchase (TRD Off Road Tacoma) and I admit, I was nervous. The whole process ended up going great and I was able to trade my tired old car in and walked out with a brand new truck in an afternoon. Boom. Would definitely buy here again and I absolutely love my new Tacoma. I couldn't be happier.
Always has my best interest in mind - B.R.
The Toyota service department kept my older model car in great running condition for many years. Service manager, Anthony Iafrate, always had my best interest in mind when recommending work to be done.
Batting 1000 - GRMick
Crown Toyota and Mike McLaughlin did an excellent job...again. Highly recommended dealer and sales person. Very much worth the drive from Grand Rapids.
Bought a new 2017 Toyota Prius Four this past weekend. This is the second Toyota we bought from Mike and Crown Toyota. We could not have asked for a better, more professional and friendly buying experience. Pricing was great from the beginning with no games or high pressure. Mike and the entire team knew the product well and made sure we were comfortable with all aspects of the purchase.
Service - None123
Very satisfied with the service I received. Unknown to me, mice had packed dog food into my cab filter and blower motor. The tech found it and thoroughly cleaned it up.
Great service, great car - happytoyotadriver
After shopping at several dealerships I decided that Philip Preville at Grand Blanc Motorcars was the man to buy a car from. Very professional, patient, soft-spoken and knowledgeable, he also got me the car I wanted under my budget. Thank you again Philip Preville and Grand Blanc Motorcars for my beautiful new wheels, I love driving every day. The service department is outstanding too!
Absolutely outstanding - Adam
My husband and I were able to get a 2015 tundra, the employees there are so helpful explaining all the details from the loan to the truck. We enjoyed working with them and will go back there for our next buy.
Superior Service Department and Mechanics - Sam
I have never had such a positive experience with a dealership as I've had with Serra Motors of Traverse City. The service staff is competent, polite, and professional and the the technicians are the best I've ever had. The company is one you can trust to do what is right for their customers at a fair price!
If you want a Genesis see Richard Cochran - zia.rafiq
Richard Cochran should be the poster child for manager of the Genesis brand his passion and love for the car can be felt. See him in action you won't be disappointed!
Used 2016 Toyota Sienna - Andreag911
I just purchased a used 2016 Toyota Sienna from Gerry. I have never purchased a vehicle from this dealership before, but will certainly do so again. Gerry came out and greeted me as soon as I pulled up but not in a pushy, typical salesman way. I felt very comfortable with him immediately.
This was not the first dealership on which I called, but was certainly the most professional and courteous. All the staff here were extremely pleasant and willing to assist in any way they could.
They had the vehicle I was looking for and in the condition I desired. They worked with me on the price and also took my Camry as a trade in giving me the value I was looking for.
I would highly recommend this dealership.
Toyotaof GR and Joe Booher were great! - Happy Highlander
Thanks Joe! I appreciated all your help when I purchased my Highlander last week. Your thorough and conscientious advice made the buying process enjoyable.
Excellent experience at dealership and very satisfied. - Marie
Our experience at the dealership was excellent, due to the patience and professionalism with the staff. The time they spent in locating and developing a customize vehicle that met our standards.
Great service - Acorn
Martin Allos has helped me with a car lease and a car purchase. He's always honest and I feel like he's listened to my needs. Highly recommend! The service center is outstanding as well.
Wonderful customer service! - Angela
This dealership has had such a turn around. All new staff, all new management. Highly recommend to anyone. Professional, friendly and fast! They are very knowledgeable and made my car buying experience well worth it. Thanks Elite!
Internet price and in dealership price $3000.00 different - DizzyFuzzy
Internet price and in dealership price $3000.00 different.
They quoted me a price on a Toyota Tacoma at $44000, at their dealership and then I checked the Internet price was $41,000.
I asked them about this ,and got a lot apologies etc,but when it comes down it,the dealer lacks attention to detail in their business,or is just deceitful
Toyota dealer not cancel my extended warranty - Somnath
Toyota dealer not cancel my extended warranty. I was told it was included at the time of sale and now they are not ready to cancel. I called more then 20 times and every time they somehow ignore my request. Future buyer please make sure you should not fall in trap. They will eventual make your life xxxx. Me and my wife left so many messages and every time they tel some other sorry. This is very bad and there sale make you false promises.
Horrible Customer Service After The Sale - Shane123
Purchased a vehicle from them on January 5th, 2016. It took Labadie over 2 months to send the paperwork to SOS for registration and title. I wasn't givin a temp plate. Sales staff told me to put the plate from my old vehicle on it because the registration paperwork would be completed in a few days. In a span of the next two months I called Labadie approx. 15 times to inquire about my refistration and tirle. I had several conversations with the general manager, the finance manager and title clerk several times. They all had a different excuse each time I spoke with them, mostly blaming me saying I didn't submit the proper paperwork?? Worst car buying experience I have ever had!
Not Impressed... - Toyota_Owner
We stopped in for an unscheduled 15,000 mile service on our 2016 Toyota. The greeting we received when we first arrived was not the friendliest, the service writer seemed very unprepared and quick to make sarcastic remarks. One thing that was nice is while getting everything put in for the service, the service writer did inform us of a recall. After service was completed we had to sit back down again to completely redo all the paperwork after I had to look for the writer to see how much longer.
Great Deal on my new camry - dalesteve
I searched online for the best price and went to Draper. I found the car I wanted and got a very good deal. Todd was very good to work with and the environment was also very friendly and upbeat!
Felt deceived - gareyb
I look on line for a used Camry, they had a 2012 certified, for $16,431. We went to the lot and talked to Brian Foster, he let us drive it. When we returned and started to negotiate a price he looked at his paper, and said that car is on the lot for $16,931. When I told him the sticker in the window and the internet price was $16,431. His reply was the price is always a little lower on the internet, and the person who puts in the window stickers put the wrong one in that at car. We made an offer, he came back from the manager with the counter offer, and said the window sticker guy is getting his butt chewed out right now. We exchanged offers again, and he returned saying I could get to your offer if we could decertify the car, BUT Toyota changed their policy Jan. 1 2015 we are not allowed to do that anymore. We left it at that.
Two days later we stopped in to see if they would take our offer, and low and behold the sticker on the car was still $16,431. Brian's Sheet now had it at $16,631, I asked him why the sticker was still $16,431, I was told the guy that changes them was sick. I made one last offer, when he came back from the manager he said they would agree to that, BUT they would have to decertify the car.
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