On 3/9/2014 11:05:16 AM zivvy wrote:
After enduring a miserable experience at another Subaru dealership, I contacted My Import of Muskegon as I noticed they had my vehicle in inventory. What were my expectations when calling? To be honest, something along the lines of the typical name/phone number harvesting followed by a bloated quote. What did I get? Jason Meekhof picked up the phone and, within moments, provided me with an extremely competitive quote. It was clear to me that Jason was familiar with the product and knew exactly what he was doing. This was a complicated transaction as it involved a trade-in and the dealership was three hours away from my home. Jason was extremely professional, provided excellent communication through the entire process and, most importantly, followed through with everything he stated. The dealership experience was top notch and the finance manager Bill Ferry worked quickly and efficiently to assure that I was able to get back home to my family. It was well worth the drive and they have gained a customer for life. Do yourself a favor, bypass the typical dishonest sale runaround and talk to true pro's Jason and Bill at My Import of Muskegon.
On 3/9/2014 3:37:09 AM Amadeuss wrote:
I was looking for a Saturn Outlook online and found a listing from Page Toyota. I filled out the online form and not even 10-15 minutes later I received a call from them. I was curious about financing because I had my fair share of hospital bills and I was told they work with a lot of financial institutions. Anyway, to cut it short I was asked to provide some paperwork ( because I am self-employed ) then I was asked to come over and see the vehicle. I went there expecting to see the car but Bill told me I will be leaving with the car if I wanted to buy it. I didn't believe him. After a short to medium wait for processing he came to me and said : Congratulations! Low price, low interest and everyone treated me with respect and professionalism. Nobody wanted to sell me a different car or tell me, why get this when you can get the other one, nobody rushed me and even when I told them I came unprepared for the down payment I said I will put on it, they understood and I still left home with the car. Anyway, they did a great job for me. They contacted me very fast, they followed up at my own pace and did not harass me with phone calls, when I decided to go in I called like maybe 10 minutes in advance and everything was ready waiting for me, the financial team was great and as I mentioned above the car price was about 1000 dollars under most of the cars I've seen online for the same milage and some of them with a troublesome carfax. I bought the car not even a week ago and I am happy with the dealership experience. Also I was provided ( for a cost ) with full warranty for 50.000 miles/3 yrs. Can't beat that for a used car.