Much Improvement - kv08751
I previously had a bad experience with their service department, but I brought my car back again out of necessity and they were great. Very pleasant to deal with and accommodating.
Excellent Salesman and Dealership - Taturk00
Our salesman, Frank, was extremely friendly, courteous, helpful and knowledgeable. He listened to what we wanted and worked quickly to find the vehicles that had the options we wanted.
The price was great and the finance person knowledgeable and explained our options.
Great place to gt a vehicle.
Very helpful and smooth process - SoccerMom16
We had an excellent experience buying a used car from Kerri. I first called with a few questions about the vehicle. She got the answers and called me back within minutes. After seeing the vehicle we decided to go through with the buying process. Everything was so smooth when we went in to sign for the car thanks to Adam(finance). We were in and out in less than an hour which is SUPER important when we have 2 small children with us. Adam and Kerri were very friendly and understanding with the kids too. We can't thank Kerri enough for all her help, even answering calls on her day off. We'll absolutely be back!
Great experenice - Judith McCarry
Walked me though everything made it easy! Denise found every rebate possible. This is the 3rd car we have bought from Denise and will be back again!!
SATISFIED!! - JEEP FAN
I found Nielsen after looking for a car in 2014. After a few negative experiences elsewhere I decided to drive to East Hanover and try Nielsen
Vito Carenza was the salesmen I met first. Right away I felt comfortable. Not once did I feel he was just doing the "SALES" thing.
Long story short I leased a Jeep from him. Since then I have been using their service dept and again not disappointed.
Service is a huge plus, without that and without a positive experience there as well I would not return.
Now 2016 Leased my SECOND Jeep from Yes Vito. We are 2 for 2 > No complaints he went out of his way to get me what I needed and where I needed to be.
Also Jenniver in service A GREAT ASSET. always accommodating to the customer and very pleasant to deal with.
I LOVE NIELSEN
Awesome dealership experience - Jeep grand cherokee
Best experience buying an automobile I've had from the time I started the deal to the time I took delivery of the vehicle. It was the best no pressure deal I've ever had
New "QuickLane" is amazing - NJKID
The new QuickLane checkin is efficient, quick and convenient. Some routine checks are so automated that it takes but a couple of minutes, even before the regular service begins. Use of an IPad (or equivalent) automates the whole process, including photos of your car as it first appears in their service area. The final report is a slick piece of complete reporting on issues, checks, and status of your car.
Thx Manny! - Tl113057
Love my Jeep Cherokee! Thx to Manny Lopez for finding one fully loaded within my price range! I would recommend seeing Manny at Route 1 Dodge Jeep for your next purchase!
Satisfaction review - patricianelson51
Great experience. Staff was professional and friendly! I will definitely recommend Greg to my friends and am very satisfied with my new Sonata! Quality vehicle...
Great Experience - Tbaby818
I just purchased a 2016 Jeep Cherokee through Dodge Chrystler Jeep City and my overall experience was great. I dealt with Carl from the moment I walked in the door and he was nothing but excellent. He, as well as the few other people I dealt with were very friendly and made this experience that much more pleasant. I would definitely recommend this dealership to someone else.
Great expierence - Patrick55
I went into the dealership and met Aquil Malik, who did a great job by showing me and helping me choose the best value for my money. He was very pleasant, kind and helpful in his responses. I went to get a used vehicle and Aquil helped me in getting something new for a reasonable price. I would recommend Aquil to my friend and family who is interested in getting a vehicle for a good price.
Exceeds expectations - Barnescar3
I visited Salerno and Duane after looking for a vehicle on car gurus app. Not only were their vehicles in the price range I was looking for, they were the vehicles with the best car fax AND best mileage for the price. I met with Marissa who took great care of me. She started with the typical car dealer talk but once she got the gist that I knew what I wanted she backed off and wasn't as pushy as most(seemingly all but that's the business). For that I was grateful as with most dealers the more they push they don't realize they jeopardize the sale(people feel like they're being conned) I will DEFINITELY visit them again for vehicles in the future and hope that most have as pleasant an experience with Salerno and Duane or any other dealer for that matter as I have.
Great experience - Frank F
I recently purchased a new truck from Amir Z. Very nice guy, and easy to work with. I would highly recommend him to anyone stopping by rt46 chrysler for a new or used vehicle. Very knowlegeable and personable on top of getting the best deals.
Sales and service - PASQUALEVISONE7
Been buying cars at this dealer ship and using their service for about 20years..never a problem!!!
Reliable - Dimitri Checkur
Performed several tasks including warranty follow-up service in a timely manner. Hours of operation work well with our busy schedules. Always satisfied.
Service Department is great thanks for service - john
They help you out and if the car has and other issues they will address it with no problem. I have been to other dealers and rt 18 beats them out 100 to 1.
Very professional - JoeVal
We were treated very professionally and efficiently by Vic. He was very helpful and informative.
Excellent Service... simply the best - Tkequestrian55
This is not my first purchase from Freehold Dodge and I'm sure it will not be my last. i would not go anywhere else for my vehicle!
Excellant experience! - jeep cherokee latitude
Great dealership and staff. I don't usually like sales people or dealerships. They were very helpful and not pushy. Wasn't sure the exact jeep I wanted so the salesman gave me the keys to one model told me to test drive it. Got a feel for what I liked and didn't like. Told the sales man and he narrowed down the options to what he thought best fit what I wanted and could afford, handed me the keys and sent me out with a different jeep. That's all it took. After that, paperwork was a breeze. Even text me the next day to see if I had any questions.
Great Dealership & Great Salesman, Carlos Alcaide - jerseyperson2
I went in to buy my wife a Jeep Grand Cherokee. From the moment I walked in, I felt welcome and I was quickly engaged by Carlos Alcaide, a salesman at the dealership. Although I was unsure what I wanted, Carlos spent the time needed for me to make the right, informed decision. The financing team was great as well. Overall, if you are in the market for a vehicle, head to this dealership and speak with Carlos, you won't be disappointed.
Highly recommend Mike Lencsak - BriLupe
Great salesman with a great attitude! Helped me pick out my first car and it is perfect for me. I'm really happy with my service and look forward to dealing with them in the future.
Sold!!! - Cherry2000
I was very pleased with my experience at Mt. Ephraim Dodge and Chrysler. Everyone was courteous and patient in helping me find my new car. My sales rep, Steven helped work within my budget. My next vehicle will be from them.
Purchased pre owned grand cherokee - Wdhess213
Wife loves new grand Cherokee.Hemi really moves,loves all the extras.Bobby showed her all the controls in detail.Jeep was detailed nice.Price was right
Excellent customer service and salesman!! - Slipuma
Went to trade my truck in here. They gave me more than any other dealership would offer me (the salesman pushed for more than it was appraised for so kudos to him!). Bought a new SUV but realized it was too small for me, went back the next day and was able to switch it for a different one I wanted (luckily my loan didn't process through yet so I was able to do this). They were also very nice about it. Max was the first salesman I ever had that was straightforward with me and didn't make me feel like he was just trying to BS me to get a sale. I'll definitely be sending more people his way!! Being someone in the military and law enforcement I'm skeptical with trusting people but Max was great, I couldn't have asked for a better experience.
The visit - Nellyl22
Very friendly and patient. Also very professional! The girl yvonne was extremely informative and comforting. Made my experience great. Jose was kind nd quick and kept me in the loop.
Excellent Dealership - Pushky
In deciding to purchase a Jeep Grand Cherokee we visited many dealerships of different brands prior to settling on a Jeep that we had owned before and had been pleased with. After spending several days we ended coming back to a Jeep primarily because the overall pleasantness of all associates at Paramus Jeep was outstanding. We had previously experienced the service department with our other Jeep, so the sales service we received from Carlos Belaunde as well as the professionalism shown by Kareem Raposo reinforced our previous experience from the service department.
Great people wonderful place to buy a vehicle. - Dave P. Claymont De.
Very professional bunch of People Best place I've ever purchased a vehicle in my whole life. Highly recommend this dealership. Best experience I've had purchasing a vehicle, not a hard sell place, very pleasant environment. True Professionals. Will definitely buy my next vehicle from here. Great Staff.
new jeep renegade purchase - new renegade
The sales process could not have been easier - I was treated well by sales and finance and left with my new car. I would recommend this dealership for any Jeep purchase!
My best dealer experience ever! - CBonfiglio
I have been buying cars for over 25 years, and every dealer I have ever been to dropped the ball at some point during the sales process. Not these guys. Jim F, John W., and the rest of the staff were amazing to work with. They gave a great price without any BS or typical dealer shenanigans. In my opinion, through all my experiences, there is no better dealer around.
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