Awesome people, go the extra mile, treated like family - Redhead
The best experience ever buying a vehicle. Fabulous sales person,Jeff Potunas.Friendly staff and so committed
to making you, the customer happy!
Would recommend to everyone!!
Thanks Jeff Wyler Nissan Staff!!!
Awesome deal and awesome people - Akm inc
Came a long way to buy a new pickup. Jared and Luke were top notch and great to deal with. I'll be back for next as well.
Fantastic. Incredibly Friendly'. - EC and Evelyn
When you walk in the door. Everyone, not just the salesman who gets the next customer, stands up and greets you like you are a family member. It feels like I went to a family reunion where I knew everybody.Even after the sale was over, Ron Morris, called me back at least 3 days in a row to ask how everything was going and did I think I got a fair deal. I said absolutely!!! You know how new car things work. They do not play a game of "tricky" numbers. You know exactly what you are paying for. Mr. Delord even came out to talk with us after the deal was done. He will be a friend for life. My wife says it is because he is a of integrity. You have ample opportunity to give the business owner feedback in person. It simply was one of the most pleasant and memorable buying experiences I have ever had. Thanks Mr. Delord, Ron Morris, and the entire Delord family. May God continue to Bless your business.
Great Customer Service - Sunshine
I was interested in a used vehicle that I saw in their lot, so I called to set up a test drive for that same day. I test drove the used vehicle and absolutely loved it but while I was on the test drive someone had come in that had previously test drove the same one and ended up buying it. Little did I know that was the best thing that could happen. I ended up getting a brand new Encore and I couldn't be happier. Everyone was outgoing and easy to talk to, great team they have there. Would definitely recommend them for anyone looking for a new or used vehicle.
Great experience!! A++++ - Adamleemcintosh@gmail.com
Great buying experience! Rob Crist is a great sales person! There was never any pressure to buy. He and the entire crew at Lima auto mall were welcoming and helpful. I will be back! Highly recommended!
Awesome Buying Experience!!! - brandon82
From the moment that I contacted Todd Bollman he was extremely helpful in helping me to locate the car. He was able to talk with me about the car fax report and possible issues and concerns that came up with the report. Throughout the entire process Todd was very patient and great to work with.
Experience made easy! - Brandon Chambers
I was having trouble finding the vehicle I wanted in a 300 mile radius from my home in Virginia, took a shot at expanding my search and found my vehicle in Ohio at Germain Cadillac. I called and spoke with Neal the next morning and he was able to gather more information, take additional pictures and have the paperwork in the mail before early afternoon. A few days later I had my beautiful vehicle shipped to my home. This was my first vehicle purchase without being there and it was smooth.Thank you Neal!
New car - Lbabbaro
They make sure we are always happy with our purchase. We have been dealing with Mike for over 20 years. Very happy. And we love the service we get at the service dept.
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Excellent Experience with Purchase of 2015 Cadillac ATS - executive13
I worked with Brad and Greg on the purchase of a 2015 ATS. Brad was extremely helpful during the entire process, from the beginning of the test drive, through negotiations and then to final purchase of the ATS. I worked with Gary in F&I during the financial process, he was very straight forward in both his explanations of paperwork and what my choices were when it came to certain items. Not once did he try to "upsell" me on any dealer accessories or services. I highly recommend anyone searching for a new Cadillac to visit Brad and Greg at Camargo Cadillac and give them an opportunity to earn your business.
Completed transaction smoothly and quickly. Fast email... - cmaeder03
Completed transaction smoothly and quickly. Fast email response and return of phone calls. Got a great deal on a used Hyundai Sonata and fair value for the trade of my used Impala. No pressure and very easy to work with...would definitely return in the future.
Excellent experience - Marlena154
We loved are salesman Hue! Very informative, very pleasant! Everyone was very accommodating and friendly. We really love our SRX. We enjoyed our experience with Classic!
Happy with our Impala - The DeBerrys
We have purchased from Don Wood before and have always been happy with the service.........both before and after the purchase. Randy Malone has sold us two previous vehicles and we have gone back to him this time because we can rely on him to be honest and fair with us. The Impala is a great car..........we are very pleased with it. We appreciate the great service department at Don Wood........and especially Mike McPhearson. We have used the service department since we moved to Logan 11 years ago and have always been satisfied.
Service - Patron
Great experience with the Service Dept. Staff were friendly and efficient. They told me how long it would take and they were spot on. I will return.
Satisfied Customer - Satisfied Customer
Justin Greenberg was our sales guy, and he did a great job, we will be sending him our friends and relatives for all our future sales
Great experience again - dizzymaggie
This is the fourth car I have purchased from Gusweiler's. Every time it has been a great experience. The staff are always helpful and friendly.
purchase of a new truck - Jason
JAMIE BISHOP was a wonderful sales women she was a ton if help very friendly and knowledge able . I woluld highly recomend her to anyone that would like honesty ,friendly ness I will give her my business again soon it was a pleasure rather than a hassle.
Oil Change and Service - Suzi123
Great overall experience and I am completely satisfied; great customer service, prompt and fast service, high quality of work, friendly and kind staff and contortable waiting room.
Go see Brandon Ozier for a Cadillac of your choice - opwatchdog
This is the most amazing car dealer I have ever dealt with. Found a 2010 DTS online. Did the online credit app and trade appraisal. Brandon called me on Saturday letting me know the good news! Drove 150 miles and to my surprise got me a better rate and payment! No hassles. F and I went super. Mr. Macconnell thanked me personally for my business. They treat you like a KING here. I will make all my future Cadillac purchases here.
Purchased 2016 Chevy Malibu - Brian2016
Purchased new Chevy 2016 premier Malibu from Preston in Burton OHIO. Sales person was JJ Moore. JJ was a very good and fair sales person. We enjoyed our experience with JJ for he was refreshingly honest and fair with us. Thanks you.
Great place to get a used vehicle from. - Charmon
Great place to buy or get a used vehicle from. We have bought one new and 4 used at ferris. Exceptional customer service. Will be back again to purchase another.
Great service when things go bad - Jeff
I have to give the folks here credit where it's due. Had a good buying experience with them. Vehicle pictures online were a fair representation of the condition of the vehicle and didn't try to gloss over dings and scratches. Salesman was helpful and straightforward. Pricing was right for the condition of the truck, too. Quickly settled on a fair price and got the paperwork in order.
Less than a week after I got the truck, we felt a slight vibration at low speeds. Took it in and they did what they needed to do to make a decent diagnosis, even taking it to another dealer for a second opinion. They ended up replacing the transmission. They went way beyond the warranty that came with the sale. We really only felt the vibration maybe 10-20% of the time I drove it, so it would have been easy to miss in an inspection and test drive. They also could have denied the issue, but did the right thing and found a good used transmission with less miles than the truck. They had a courtesy car ready to go as well. Truck is running smooth now and I am happy. Even when I was not pleasant to deal with, they were always polite.
The true test of customer service is when things go bad. They passed with flying colors.
Basic dealership. - FuhCue
I'm not too impressed with this dealership. The car selection is small, the prices are big, and the service is mediocre. I did not buy a vehicle from this dealership, and my time was definitely wasted. The vibe in general was dismal and sub par in my humble opinion.
Quick Service - trlamamemi
I was coming home from a conference in Columbus when my tire pressure indicator started letting me know that my tire pressure was dangerously low. I stopped at a gas station to check the tire pressure but it read what it was supposed to so I continued home. The indicator continued to show my tire pressure was dropping so I decided to stop in at the Service Department at Coughlin. They got me in without an appointment. They discovered that my sensors weren't reading the right tire and it was actually a different tire that was losing pressure. They corrected that issue and then looked at the tire itself to see what was wrong. They discovered a large piece of metal in the middle of my tire that I had picked up on the Columbus highways. They removed it and patched the hole. I am very grateful that they were able to help me on such short notice.
Concerned with honesty - Unsafe condition
Dealership alleged car was fixed. It wasn't. Brought it back. They released it saying car was fixed. It wasn't. GM Tom told us there was nothing he could do. He swore in front of us and others saying he didn't have to put up with this crap when we questioned the practices.
So much for customer satisfaction - 11silverado
Bought a 2011 Silverado along with a warranty in January, nicest staff you'll meet on the day of sale.
6 months later my sunroof goes all ape and the warranty wouldn't cover that, was calling them trying to check my options as far as a warranty upgrade and all of a sudden they are nonexistent, they're the dealer car buyers warn you about
Buyer Beware - jimmyo0317
After negotiating the deal with the sales consultant, I began my journey into the customer service downward spiral. The finance manager was very deceptive about the extended service contract so buyer beware. Check your paper work for the cost and the length of the contract. I had to escalate my issue to get it resolved. After it was all said and done, the sales manager came to the rescue and got it right. Very bad customer experience and no concessions were made to me after the dealership's mistakes. If it was an honest mistake, I wouldn't be as critical but this was flat out deception. They push the service contract, offer you a great deal on it, and then change the numbers in the final deal. Very shady.
RUDE SALESMAN - DT
Salesman MARK NUGENT was extremely rude! I was trying to make a deal on a used Chevy Equinox. Told me "QUIT YOUR WHINING ". That's not what you expect from a Cadillac dealer!
Very Misleading...Proceed with Extreme Caution - Centerville Ohio Resident
ANYONE INTERESTED IN SELLING A USED CAR TO JEFF SCHMITT NEEDS TO READS THIS FIRST!!
I received a letter in the mail claiming that increased demand for used cars led Jeff Schmitt to be interested in purchasing my car. After calling the number in the letter, I was directed to the Jeff Schmitt website to fill out a form with information on my car and receive an "instant offer" for my car which could be redeemed at the "participating dealer" (Jeff Schmitt). I filled in the information, including my VIN number, and received an instant offer. I was called to see what I thought about the offer. I said the offer was marginally interesting (somewhat lower than I hoped). I was told that very often the actual offer is higher so I made an appointment to take the car in to the dealership for their review. After their review, they offered me $3,000 less than the "instant offer"! I was told that my offer was from KBB (even though the KBB service was offered as part of the used car purchase program on Jeff Scmitt's website) and that Jeff Schmitt did not have to honor it. Needless to say, I was extremely disappointed and left. My skepticism about the value of this program was confirmed. I definitely would not recommend this program and perhaps this dealership to friends or family.
Dishonest - 1956 Chevy truck guy
Bought a new SUV from this dealership and it had a saftey problem and recall before they sold it to me. They knew I shouldn't have left the lot with it. Complained to the owner and he was an arrogant, unapologetic, and inconsiderate.
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