Best car buying experience - Kennyg Frontier
I came they're not expecting to get a new vehicle but they worked with me and make sure that I got the vehicle that I wanted and at the price that I wanted their outstanding people very well mannered and checking up on me periodic going to see if I still like the vehicle and doing anything that I need to make me happy is a great place to shop I would recommend it to everybody is definitely the best buying a car experience that I have ever had in my lifetime like I said they're very helpful and the sales man to help me Andre very very helpful making sure I got the right color that I wanted the right features very outstanding gentleman Job well done he's excellent salesman I highly recommend him and the whole team at Jeff Wyler
Excellent outcome to a bad situation - Brittanycarter
Danny and JC went above and beyond to help me find what I wanted and stay in budget. I will definitely buy from Glockners again!!
Smooth Sailing - OhioGuy
Scott Brandenburg was our salesman. He was informative, knowledgeable, patient, honest, professional, and personable. He was attentive, but didn't pressure us. When working with my wife and me, he knew when to interact and when leave us alone to discuss. Once we decided on a vehicle, the process moved smoothly and in good order. They work with a number of banks and credit unions, so we got the best deal on a loan.
Overall, it was an enjoyable experience. I would buy here again.
Bought a 2015 Corvette - Brian Smith
I had a great experience at Lima Auto Mall. The salesmen were friendly and worked with me quickly and efficiently to get a great deal done on a 2015 Corvette String Ray Z51. I would recommend Lima Auto Mall to anyone.
Very pleased with the whole transaction - bigben74
Great experince. Salesman very knowledgeable and through.Was very impressed with the dealership and would recomend the anyone. Wife loved your coffee machine. Thanks, Ben Chambers
Buying a car was user-friendly and enjoyable at Lavery. - jbrad7
Firstly, Todd made every aspect of the buy convenient and enjoyable for me; he is definitely the nicest salesperson that I have ever met. Becky also made the financial area of the buy very simple, and was also very kind to me. Finally, Samantha was extremely helpful in setting up certain features of the vehicle such as OnStar. Overall, buying at Lavery was a great experience for me.
New car purchase - Bill Thompson
Dealt with Marc Rieser with the purchase of a new Cadillac. He is a great salesperson. He wasn't pushy at all and listened to what I was looking for. The process from start to finish was extremely easy. I would definitely buy a car from Marc again.
Thanks for the great service - Jlo1968
Awesome customer service. Lucas did so much to be of help to me. Walked away with an awesome car. Have already recommended them to several people
Excellent Experience with Purchase of 2015 Cadillac ATS - executive13
I worked with Brad and Greg on the purchase of a 2015 ATS. Brad was extremely helpful during the entire process, from the beginning of the test drive, through negotiations and then to final purchase of the ATS. I worked with Gary in F&I during the financial process, he was very straight forward in both his explanations of paperwork and what my choices were when it came to certain items. Not once did he try to "upsell" me on any dealer accessories or services. I highly recommend anyone searching for a new Cadillac to visit Brad and Greg at Camargo Cadillac and give them an opportunity to earn your business.
Completed transaction smoothly and quickly. Fast email... - cmaeder03
Completed transaction smoothly and quickly. Fast email response and return of phone calls. Got a great deal on a used Hyundai Sonata and fair value for the trade of my used Impala. No pressure and very easy to work with...would definitely return in the future.
Happy with our Impala - The DeBerrys
We have purchased from Don Wood before and have always been happy with the service.........both before and after the purchase. Randy Malone has sold us two previous vehicles and we have gone back to him this time because we can rely on him to be honest and fair with us. The Impala is a great car..........we are very pleased with it. We appreciate the great service department at Don Wood........and especially Mike McPhearson. We have used the service department since we moved to Logan 11 years ago and have always been satisfied.
Satisfied Customer - Satisfied Customer
Justin Greenberg was our sales guy, and he did a great job, we will be sending him our friends and relatives for all our future sales
Had a great experience ! - Patrkeeg
My whole experience at the dealership to be fast and a pleasant one .JJ was very Informative about the vehicle that we were interested in. It was a stress free Purchase .
purchase of a new truck - Jason
JAMIE BISHOP was a wonderful sales women she was a ton if help very friendly and knowledge able . I woluld highly recomend her to anyone that would like honesty ,friendly ness I will give her my business again soon it was a pleasure rather than a hassle.
worked hard to put me in a vehicle - Zak0905
after an initial agreement we ran in to a bump in the road and the salesperson called me directly at home to work out a deal satisfactory to both parties. the instructions provide on the vehicle before taking receipt were very helpful.
Go see Brandon Ozier for a Cadillac of your choice - opwatchdog
This is the most amazing car dealer I have ever dealt with. Found a 2010 DTS online. Did the online credit app and trade appraisal. Brandon called me on Saturday letting me know the good news! Drove 150 miles and to my surprise got me a better rate and payment! No hassles. F and I went super. Mr. Macconnell thanked me personally for my business. They treat you like a KING here. I will make all my future Cadillac purchases here.
Great experience again - dizzymaggie
This is the fourth car I have purchased from Gusweiler's. Every time it has been a great experience. The staff are always helpful and friendly.
Great place to get a used vehicle from. - Charmon
Great place to buy or get a used vehicle from. We have bought one new and 4 used at ferris. Exceptional customer service. Will be back again to purchase another.
2008 Chevrolet Trailblazer- Wayne Ulery - ILUVNY
This is my second trip back to Columbiana BCC, I purchased a 2008 Chevrolet Trailblazer, Wayne Ulery was my salesperson, excellent communication and personal service is what Wayne is all about, I will be back for my future vehicle purchases.
Basic dealership. - FuhCue
I'm not too impressed with this dealership. The car selection is small, the prices are big, and the service is mediocre. I did not buy a vehicle from this dealership, and my time was definitely wasted. The vibe in general was dismal and sub par in my humble opinion.
Quick Service - trlamamemi
I was coming home from a conference in Columbus when my tire pressure indicator started letting me know that my tire pressure was dangerously low. I stopped at a gas station to check the tire pressure but it read what it was supposed to so I continued home. The indicator continued to show my tire pressure was dropping so I decided to stop in at the Service Department at Coughlin. They got me in without an appointment. They discovered that my sensors weren't reading the right tire and it was actually a different tire that was losing pressure. They corrected that issue and then looked at the tire itself to see what was wrong. They discovered a large piece of metal in the middle of my tire that I had picked up on the Columbus highways. They removed it and patched the hole. I am very grateful that they were able to help me on such short notice.
Battery died - Christinaplus2dogs
It was great as always. Was in bind. Battery died. Live in Columbus but do everything at Marysville where I bought the car. Was just going to have local Chrysler dealership do the battery, but would be 2 days to get the battery. Called Coughlin and got in same day. Was so thankful only charged $50 for labor ones in Columbus was around $100. Thanks as always.
"Great buying experience and excellent customer service" - pkovalchuk
Just bought my second truck from Morris. Both of my experiences were very pleasant and never any pressue or pushy selling tactics to get me to buy. Both times I dealt with the same salesman. Mark Nugent is a real pleasure to deal with and looks out for his customers and treats them with great respect and excellent customer service. Mark makes the whole sales experience run smooth from beginning to end. I will definitely be going back to Mark in the future.
Very Misleading...Proceed with Extreme Caution - Centerville Ohio Resident
ANYONE INTERESTED IN SELLING A USED CAR TO JEFF SCHMITT NEEDS TO READS THIS FIRST!!
I received a letter in the mail claiming that increased demand for used cars led Jeff Schmitt to be interested in purchasing my car. After calling the number in the letter, I was directed to the Jeff Schmitt website to fill out a form with information on my car and receive an "instant offer" for my car which could be redeemed at the "participating dealer" (Jeff Schmitt). I filled in the information, including my VIN number, and received an instant offer. I was called to see what I thought about the offer. I said the offer was marginally interesting (somewhat lower than I hoped). I was told that very often the actual offer is higher so I made an appointment to take the car in to the dealership for their review. After their review, they offered me $3,000 less than the "instant offer"! I was told that my offer was from KBB (even though the KBB service was offered as part of the used car purchase program on Jeff Scmitt's website) and that Jeff Schmitt did not have to honor it. Needless to say, I was extremely disappointed and left. My skepticism about the value of this program was confirmed. I definitely would not recommend this program and perhaps this dealership to friends or family.
Buyer Beware - jimmyo0317
After negotiating the deal with the sales consultant, I began my journey into the customer service downward spiral. The finance manager was very deceptive about the extended service contract so buyer beware. Check your paper work for the cost and the length of the contract. I had to escalate my issue to get it resolved. After it was all said and done, the sales manager came to the rescue and got it right. Very bad customer experience and no concessions were made to me after the dealership's mistakes. If it was an honest mistake, I wouldn't be as critical but this was flat out deception. They push the service contract, offer you a great deal on it, and then change the numbers in the final deal. Very shady.
Great People! - Ryan & Heather
We had a great experience! The sales and service departments are excellent! We have bought many cars from different Baumann Auto Group dealerships and we have always had a great experience! Highly recommend!!
Service is horrible - lied too about extended warranty - charlie34
So I bought a new truck at Grahams Automall in Mansfield Ohio 3 years ago. I bought the extended warranty because figuring it is a truck something will go wrong. When I bought it, the guy who sold me the warranty said everything is covered. Well that being said, this is how they get you. My bluetooth is acting up on my radio, so they said well we can't call the warranty place to see if it is under warranty until we do a $100 diagnostic to see what the problem is. So they charge me a $100 to see if the problem is under warranty? Now if the problem is under warranty my $100 is not charged, but if the part is not then I have to pay the $100. After arguing with these people, this will be the last car I buy from Grahams Automall and the last time I have service done at Grahams Automall.
Service - Patron
Great experience with the Service Dept. Staff were friendly and efficient. They told me how long it would take and they were spot on. I will return.
BUYER BEWARE!!!!! - BUYER BEWARE
BUYERS BEWARE!!!Wouldn't even give the 1 star but I had to to write this rating. I went in as a single lady with out my significant other. I was hoping to trade in my vehicle but quickly realized I wouldn't buy a cracker from this place even if I was starving!!! The sales manager there is a worthless piece of crap that apparently has zero respect for women what so ever, he actually had the nerve to yell at me throughout the whole sales process! He apparently thought I born yesterday and should take nothing on my vehicle. If this is how this company runs its operation you need to run while you can!!
P.S. I hope they go out of business!
Larry Leopold screwed me over - Harleygrant
Larry, did a walk around for me on the truck I was interested in. Body looked nice in the pics and was. The frame was totally rusted out. I can't believe this truck had a clean title. It had yo be in a flood. He told me the frame had minor rust. I paid $8250 for the truck. The shipper delivered me the truck and said they had a $6995 tag on it at the dealership. Don't deal with these crooks
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