Awesome! They truly value their customers! - Aliciadyllan
Everyone was very helpful, went out of their way in a "snow storm" to help us. We never felt any kind of pressure, in fact they made us feel like we were valued customers! It was such a relaxing and enjoyable experience, we have nothing negative to say. We will be recommending and when the time is right, be coming back for another vehicle! Chris Kiefer is amazing!!!
Excellent customer service - Dawn Childers
I had service work to my vehicle a few months ago and this week I had it in the body shop. Both times I had the best customer service. I got my vehicle back today and it looks new! It is hard to find a good dealership but I have finally found one. Springfield Buick GMC Cadillac is number one in my book. Keep up the good work!
Purchased a 2014 Honda Civic EX - smoore
From the time I got out of my car to look around, I was greeted and taken great care of by the Glockner staff. Aaron, Danny, Chris, and JC were extremely hospitable and worked very hard to stay within my budget.
Freaking amazing! - Jai.parks
Today was the best day of my life besides the day I was married. I came in initially to get my passenger light fixed while waiting, I was greeted by the store manager in the show room and her response was who want to not make a car not until May and she could get me into a 2017 Nissan Rogue my car was a 2013 love my 2013 but who don't want a newer model. Long story short I test drove a 2017 Rogue, can you say I LOVED IT. Went to pick up my husband from home he also liked the way it road. My sales consultant was Christopher M Patton, Sr he was very helpful and knowledgeable about the vehicle. He also showed us how to work the apps on the vehicle so the over our experience at Nissan today was wonderful great awesome and so was Christopher. Thank you sincerely Jai & Yolonda Parks. Thank you again Christopher M. Patton Sr.
Great place to get new wheels. - salflyer361
Have been here many times. Always positive experience with Mr Rich Nochta. He goes out of his way to make certain I get what I want. He asks questions and listens intently to the answers so that my wants and needs are stated.
He introduced me to the big shots and treated me like the most important customer he had ever had. Made me feel like a million bucks. I left happy with the car I wanted and knowing I got a fair deal.
Very Professional - 08 vette
Sales person went above and beyond to explain any questions I had.
I'm a Business owner, and one thing that I went home with, was the salesman didn't try to manipulate me just to make a sale.
I'll be back
Had a very good experience Todd was great to work with - deedeekraftykreations
Todd was very helpful dealership was easy to work with didn't insult our intelligence like the one down the road definitely come back when we are ready for another vehicle
An Awesome Experience!!! - lfmay3641
I am a retired senior who was looking for a midsize car that was easy on gas with very little maintenance. I checked the internet and The Preston SuperStore was listed. Of all the dealerships that called, The Preston SuperStore's representive was the most courteous and attentive. I really felt like I was speaking to someone who was really listening to me and my requests. Fast forward to our face to face meeting!!! My son and I arrive at the dealership and was greeted by the owner Pat Preston he so warm and genuine. He introduced us to our Sales Consultant Patrick Griffith. Patrick is so easy to talk to and a true professional. He made sure I was comfortable throughout the entire process and assured me that his participation did not end when I signed on the dotted line. Since I purchased my car Patrick continues to make himself available to me. If I call and leave a message on his phone he returns my call within a reasonable time period (usually within 30 minutes or less). I really can't say enough about this dealership. The financing manager, service director and the entire management team are a God send. If you are reading this and are looking for a new or used car Preston is the only one I'll endorse with my family and friends. You will really be glad you did.
Top Reviewed Specialists At This Dealership
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Excellent Experience with Purchase of 2015 Cadillac ATS - executive13
I worked with Brad and Greg on the purchase of a 2015 ATS. Brad was extremely helpful during the entire process, from the beginning of the test drive, through negotiations and then to final purchase of the ATS. I worked with Gary in F&I during the financial process, he was very straight forward in both his explanations of paperwork and what my choices were when it came to certain items. Not once did he try to "upsell" me on any dealer accessories or services. I highly recommend anyone searching for a new Cadillac to visit Brad and Greg at Camargo Cadillac and give them an opportunity to earn your business.
pick up new car - trapshooter3
everything went fine with all our questions being answered. the new car was explained in detail. all paper work was all ready to be signed.
Happy with our Impala - The DeBerrys
We have purchased from Don Wood before and have always been happy with the service.........both before and after the purchase. Randy Malone has sold us two previous vehicles and we have gone back to him this time because we can rely on him to be honest and fair with us. The Impala is a great car..........we are very pleased with it. We appreciate the great service department at Don Wood........and especially Mike McPhearson. We have used the service department since we moved to Logan 11 years ago and have always been satisfied.
Service - Patron
Great experience with the Service Dept. Staff were friendly and efficient. They told me how long it would take and they were spot on. I will return.
Satisfied Customer - Satisfied Customer
Justin Greenberg was our sales guy, and he did a great job, we will be sending him our friends and relatives for all our future sales
More than happy - Brycehamrick1
Stacy provided me with more than enough knowledge on the car I purchased! Super friendly and very knowledgeable of her job! Excellent sales rep! Will most definitely recommend to other people!
Always had good service here - Bobmin3123
Service advisor Eddie Cobb has always been very pleasant and friendly My experience here with both sales and service has always been positive and they have been very helpful
LaRiche is fantastic! - Chevy guy
We have always had amazing service at LaRiche. Our vehicle is serviced at the appointed time with little to no waiting and the staff is friendly and knowledgeable. We continue to recommend LaRiche to anyone looking for a good deal and great service.
Great experience! - Schaeff23
Nick Sharpe was my sales rep in purchasing my vehicle and the experience couldn't have gone any better. I asked Nick back in August that if he came across something within my criteria to shoot me a text. Forward a couple months later, I received a text from Nick about a vehicle they just got in and that it would be a good fit for me; indeed it was and I purchased it that day.
If you're looking for a knowledgeable, honest true professional, don't hesitate to call Nick. Thanks!
Great place to get a used vehicle from. - Charmon
Great place to buy or get a used vehicle from. We have bought one new and 4 used at ferris. Exceptional customer service. Will be back again to purchase another.
selecting new carmy - M&Jmom
My experience with Shawn Service as a salesman was excellent. My son and I were seeking a replacement car since I had a lease to turn in. We found a similar car a little newer and with a luxury package. From the decision, to working with Doug in finance, to getting the keys ,
all went very smoothly and professionally.
Car was ready and waiting for me, sign and drive..literally - 2017 equinox
JJ Moore has been selling cars to our family for years. He goes above and beyond to make certain of a smooth transition. He has paperwork prepared and waiting for us upon arrival, it takes sign and drive to another level. I wouldn't dream of dealing with another salesman or dealership!!!
Great service when things go bad - Jeff
I have to give the folks here credit where it's due. Had a good buying experience with them. Vehicle pictures online were a fair representation of the condition of the vehicle and didn't try to gloss over dings and scratches. Salesman was helpful and straightforward. Pricing was right for the condition of the truck, too. Quickly settled on a fair price and got the paperwork in order.
Less than a week after I got the truck, we felt a slight vibration at low speeds. Took it in and they did what they needed to do to make a decent diagnosis, even taking it to another dealer for a second opinion. They ended up replacing the transmission. They went way beyond the warranty that came with the sale. We really only felt the vibration maybe 10-20% of the time I drove it, so it would have been easy to miss in an inspection and test drive. They also could have denied the issue, but did the right thing and found a good used transmission with less miles than the truck. They had a courtesy car ready to go as well. Truck is running smooth now and I am happy. Even when I was not pleasant to deal with, they were always polite.
The true test of customer service is when things go bad. They passed with flying colors.
I can't thank McDaniel Automotive enough - Lisagirl1118
I recently had the privilege of purchasing my second vehicle from McDaniel Automotive. The first vehicle purchase was excellent so how in the world would the second purchase be anything but excellent? Well it was. Mr. Knight and Jody Roberts were so professionally nice and very sincere. They worked to truly find me the best car to fit every need and want while keeping it within my budget. The service I received was beyond what anyone would expect at a car dealership. I think of McDaniel Automotive as a family that just so happens to sell great cars. Mr.Knight and Jody Robert, thank you so very much.
GMC truck - L. Waggoner
Great people to work with. Great company to have in our community. They worked hard to find us the truck we wanted. Thank you for your great service.
Very Disappointed in Kyle Hellman - MarshallYikYak
I purchased a used Lexus from Kyle Hellman and for it being my first independent car purchase, I was very disappointed. During the test drive, I introduced her to features about the car that she had no clue about. When discussing the purchasing steps, I was made to feel like I was completely alone with understanding the process. She only helped me find the dotted line to sign. After purchase, she had made it off of the business grounds before I was able to. After trying to communicate with her via e-mail multiple times regarding odds and ends of the purchase, I would get no response. I was very remorseful to buy from her. If it were a more knowledgable salesperson, I wouldn't have left the dealership to test drive other cars.
Concerned with honesty - Unsafe condition
Dealership alleged car was fixed. It wasn't. Brought it back. They released it saying car was fixed. It wasn't. GM Tom told us there was nothing he could do. He swore in front of us and others saying he didn't have to put up with this crap when we questioned the practices.
If they don't sell it they won't service it - Joe's Silverado
After dealing with bill Harris and Sunnyside Chevrolet on a brand new 2016 Chevy Silverado 3500 dually ltz Sunnyside beat them by 1700 on price . I had a couple of small issues with my truck so I scheduled it in with bill Harris for warranty service. After being their for 35 minutes Blake tells my wife that we have to get the issues resolved from the dealerer where we bought it from. So I called Blake and he told me that they will not service my truck because I didn't buy it from them. They are an independently owned dealer and don't have to service it. Lol how good is a factory warranty if dealers can pick and choose what vehicles they will work on. So I contacted GM customer service and they confirmed that was true. Bill Harris can refuse warranty work on any vehicle at their discretion. So much for taking it to any dealer to have warranty work performed. I think I will reconsider my options next time I spend 67k on a new truck
Outstanding dealership - toddtroy
Absolutely the best. Drove from Columbus because I saw a vehicle on Auto Trader. I have bought many vehicles and this experience has been by far the best. Very friendly sales staff. Everyone was very professional and made me feel confident that things would be done the right way. Will completely recommend all my friends and family, and Coughlin has earned my life long business. Redefined professionalism. Salesman was Don Moore. Thanks to the whole team.
Large inventory, nice sales/service, but stay on toes - MsM
The staff are warm and friendly, and are easy to work with. I think they must have really high volume, so it's a good place to keep an eye on if you know what you are looking for. I think the pressure is on here to move cars, but at times perhaps they cut some corners or do things on the margin for profit. I bought a low mileage 2013 RAV 4 which unfortunately needed brake work done within weeks -- it turned out the service technician had recommended brake work on all four brakes back when the dealer inspected the after buying it, but the sales dept had only authorized work on the front. Ditto for a cabin filter. I didn't know this but when I squawked, the salemen made a strong effort to make it right. The work was done in house for no charge to me. The salesmen also said I had bumper-to-bumper warranty but they got the year wrong, and I only found out later it had expired. That wouldn't have been a deal breaker for me anyway, but you might want to ask for everything in writing. ANd perhaps to see the inspection to see what was recommended and whether the work was done.
Best car buying experience in 43 years! - Rrleath
By far our best experience in 43 years buying a car from a dealership. Rob Sanders was our salesman. Rob was professional, friendly and courteous. He did not pressure us to buy the extras and came back with a fair trade in. We were treated well by all of the sales staff and would definitely buy from them again.
Jeff Wyler Fairfield Cadillac Kia Nissan
General Sales Manager
Lima Auto Mall