2016 Cadillac SRX - djburkardt
Harold and Tyler spent much of their afternoon helping me select the right vehicle for me. Harold spent a fair amount of time going over the car's options. He continues to call to see if I have any questions.
They both made my experience fabulous!
Awesome Experience!! - HopeTaulbee
Not only was Trever a HUGE help but the whole Glockner family was so nice and welcoming. They made buying a car fun. I would also highly recommend family and friends to talk to Trever about their future purchases!!
Great Experience!! - rock1170
If your looking for a used car this is the place to go. The sales staff was extremely friendly and my salesman Dave Warren was great to deal with. He made what is usually a hectic experience, actually enjoyable.
I just want to say I think I was treated very fairly. - Bobby Tackett
I went to the Kia dealership a few months ago, and all I got was a big hassel. I was treated very fairly at The Lima Auto Mall. I couldn't be more pleased with the attention and professional treatment that I received. It only took one trip to The Auto Mall. I think I made three trips to Kia and was never satisfied with what they wanted to do for me. Thank you to all the great people I met at The Auto Mall.
Super easy buying experience. - Herb
I have bought many cars over the years and I must say that this had to be the best buying experience I have ever had. Redi Shehu was my sales person and he was very cordial and made me feel very comfortable. There was no pressure put on me like you may find at other dealerships. I thought the entire buying process from test driving the vehicle to signing the paperwork went about as smooth and fast as it possibly could. I highly recommend buying from Bill Delord.
Excellent - Brunner590
Great experience! All employees were personable and friendly! Todd, Becky, and Mark were very helpful and ensured all my questions were answered and made leasing my car as easy as 1-2-3. I will definitely tell friends and family about my experience and recommend going to see them at Lavery Automotive.
Bought a used VW Beetle long distance - Corrineatl
I worked with Wes Echols in purchasing my 2014 VW Beetle from Germain Cadillac of Easton. The pictures and price were attractive and compared well to several other Beetles I had looked at and test drove in my area. So this purchase was all about trust. I had to trust the pictures and the verbal descriptions by Wes that the car was indeed in excellent condition. Additionally since I had never purchased a vehicle out of state I had to trust that the delivery go well. All the paper work was handled over night with a prepaid return envelope. The vehicle was delivered in one day by a very careful and friendly auto transport driver from Ohio. And, the car was delivered with both sets of mats and a full tank of gas. Very happy with the whole experience.
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Excellent Experience with Purchase of 2015 Cadillac ATS - executive13
I worked with Brad and Greg on the purchase of a 2015 ATS. Brad was extremely helpful during the entire process, from the beginning of the test drive, through negotiations and then to final purchase of the ATS. I worked with Gary in F&I during the financial process, he was very straight forward in both his explanations of paperwork and what my choices were when it came to certain items. Not once did he try to "upsell" me on any dealer accessories or services. I highly recommend anyone searching for a new Cadillac to visit Brad and Greg at Camargo Cadillac and give them an opportunity to earn your business.
Completed transaction smoothly and quickly. Fast email... - cmaeder03
Completed transaction smoothly and quickly. Fast email response and return of phone calls. Got a great deal on a used Hyundai Sonata and fair value for the trade of my used Impala. No pressure and very easy to work with...would definitely return in the future.
Happy with our Impala - The DeBerrys
We have purchased from Don Wood before and have always been happy with the service.........both before and after the purchase. Randy Malone has sold us two previous vehicles and we have gone back to him this time because we can rely on him to be honest and fair with us. The Impala is a great car..........we are very pleased with it. We appreciate the great service department at Don Wood........and especially Mike McPhearson. We have used the service department since we moved to Logan 11 years ago and have always been satisfied.
Satisfied Customer - Satisfied Customer
Justin Greenberg was our sales guy, and he did a great job, we will be sending him our friends and relatives for all our future sales
Great experience again - dizzymaggie
This is the fourth car I have purchased from Gusweiler's. Every time it has been a great experience. The staff are always helpful and friendly.
purchase of a new truck - Jason
JAMIE BISHOP was a wonderful sales women she was a ton if help very friendly and knowledge able . I woluld highly recomend her to anyone that would like honesty ,friendly ness I will give her my business again soon it was a pleasure rather than a hassle.
very good experience - jimj
My second XTS from Taylor. Very professional and make sure you get all incentives available. They go out of their way to make sure you are satisfied.
Go see Brandon Ozier for a Cadillac of your choice - opwatchdog
This is the most amazing car dealer I have ever dealt with. Found a 2010 DTS online. Did the online credit app and trade appraisal. Brandon called me on Saturday letting me know the good news! Drove 150 miles and to my surprise got me a better rate and payment! No hassles. F and I went super. Mr. Macconnell thanked me personally for my business. They treat you like a KING here. I will make all my future Cadillac purchases here.
Helpful! - Al_noble
First of all a huge thanks to Bob and Bill! They answered any and all of my questions, got me the best rate and the car I was looking for! They not only gave me their professional opinion but their personal opinion as well. They really made the car buying process painless.
Wayne is awesome - Buick Mommy
Wayne made a video of each vehicle I was interested in. When I arrived he had both ready for a test drive, he worked tirelessly with me all day as I debated which vehicle I wanted. Wayne has patience and makes buying experience fun.
Great place to get a used vehicle from. - Charmon
Great place to buy or get a used vehicle from. We have bought one new and 4 used at ferris. Exceptional customer service. Will be back again to purchase another.
Basic dealership. - FuhCue
I'm not too impressed with this dealership. The car selection is small, the prices are big, and the service is mediocre. I did not buy a vehicle from this dealership, and my time was definitely wasted. The vibe in general was dismal and sub par in my humble opinion.
Quick Service - trlamamemi
I was coming home from a conference in Columbus when my tire pressure indicator started letting me know that my tire pressure was dangerously low. I stopped at a gas station to check the tire pressure but it read what it was supposed to so I continued home. The indicator continued to show my tire pressure was dropping so I decided to stop in at the Service Department at Coughlin. They got me in without an appointment. They discovered that my sensors weren't reading the right tire and it was actually a different tire that was losing pressure. They corrected that issue and then looked at the tire itself to see what was wrong. They discovered a large piece of metal in the middle of my tire that I had picked up on the Columbus highways. They removed it and patched the hole. I am very grateful that they were able to help me on such short notice.
Battery died - Christinaplus2dogs
It was great as always. Was in bind. Battery died. Live in Columbus but do everything at Marysville where I bought the car. Was just going to have local Chrysler dealership do the battery, but would be 2 days to get the battery. Called Coughlin and got in same day. Was so thankful only charged $50 for labor ones in Columbus was around $100. Thanks as always.
"Great buying experience and excellent customer service" - pkovalchuk
Just bought my second truck from Morris. Both of my experiences were very pleasant and never any pressue or pushy selling tactics to get me to buy. Both times I dealt with the same salesman. Mark Nugent is a real pleasure to deal with and looks out for his customers and treats them with great respect and excellent customer service. Mark makes the whole sales experience run smooth from beginning to end. I will definitely be going back to Mark in the future.
Service is horrible - lied too about extended warranty - charlie34
So I bought a new truck at Grahams Automall in Mansfield Ohio 3 years ago. I bought the extended warranty because figuring it is a truck something will go wrong. When I bought it, the guy who sold me the warranty said everything is covered. Well that being said, this is how they get you. My bluetooth is acting up on my radio, so they said well we can't call the warranty place to see if it is under warranty until we do a $100 diagnostic to see what the problem is. So they charge me a $100 to see if the problem is under warranty? Now if the problem is under warranty my $100 is not charged, but if the part is not then I have to pay the $100. After arguing with these people, this will be the last car I buy from Grahams Automall and the last time I have service done at Grahams Automall.
Very Misleading...Proceed with Extreme Caution - Centerville Ohio Resident
ANYONE INTERESTED IN SELLING A USED CAR TO JEFF SCHMITT NEEDS TO READS THIS FIRST!!
I received a letter in the mail claiming that increased demand for used cars led Jeff Schmitt to be interested in purchasing my car. After calling the number in the letter, I was directed to the Jeff Schmitt website to fill out a form with information on my car and receive an "instant offer" for my car which could be redeemed at the "participating dealer" (Jeff Schmitt). I filled in the information, including my VIN number, and received an instant offer. I was called to see what I thought about the offer. I said the offer was marginally interesting (somewhat lower than I hoped). I was told that very often the actual offer is higher so I made an appointment to take the car in to the dealership for their review. After their review, they offered me $3,000 less than the "instant offer"! I was told that my offer was from KBB (even though the KBB service was offered as part of the used car purchase program on Jeff Scmitt's website) and that Jeff Schmitt did not have to honor it. Needless to say, I was extremely disappointed and left. My skepticism about the value of this program was confirmed. I definitely would not recommend this program and perhaps this dealership to friends or family.
Buyer Beware - jimmyo0317
After negotiating the deal with the sales consultant, I began my journey into the customer service downward spiral. The finance manager was very deceptive about the extended service contract so buyer beware. Check your paper work for the cost and the length of the contract. I had to escalate my issue to get it resolved. After it was all said and done, the sales manager came to the rescue and got it right. Very bad customer experience and no concessions were made to me after the dealership's mistakes. If it was an honest mistake, I wouldn't be as critical but this was flat out deception. They push the service contract, offer you a great deal on it, and then change the numbers in the final deal. Very shady.
Great People! - Ryan & Heather
We had a great experience! The sales and service departments are excellent! We have bought many cars from different Baumann Auto Group dealerships and we have always had a great experience! Highly recommend!!
Service - Patron
Great experience with the Service Dept. Staff were friendly and efficient. They told me how long it would take and they were spot on. I will return.
BUYER BEWARE!!!!! - BUYER BEWARE
BUYERS BEWARE!!!Wouldn't even give the 1 star but I had to to write this rating. I went in as a single lady with out my significant other. I was hoping to trade in my vehicle but quickly realized I wouldn't buy a cracker from this place even if I was starving!!! The sales manager there is a worthless piece of crap that apparently has zero respect for women what so ever, he actually had the nerve to yell at me throughout the whole sales process! He apparently thought I born yesterday and should take nothing on my vehicle. If this is how this company runs its operation you need to run while you can!!
P.S. I hope they go out of business!
Larry Leopold screwed me over - Harleygrant
Larry, did a walk around for me on the truck I was interested in. Body looked nice in the pics and was. The frame was totally rusted out. I can't believe this truck had a clean title. It had yo be in a flood. He told me the frame had minor rust. I paid $8250 for the truck. The shipper delivered me the truck and said they had a $6995 tag on it at the dealership. Don't deal with these crooks
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