John Reed is the Best - Lovecattie
We have purchased two vehicles now, and John Reed was our salesperson both times. Our overall experience was great, and John was outstanding! Knowledgeable, friendly, helpful. Would recommend to anyone!
Perfect - branhamrl08
Trevor was able to find our dream car, finance it, and practically sell it to me over the phone. All the horror stories about it taking your whole day to buy a car is a myth with these guys. Want the car of your dreams in just a couple hours? This is where you need to be.
Great experience - RickTroy
Great dealership to work with. Exceeded expectations and Jim Ream was super to deal with as well as manager/ finance dept. Give these people your business
Excellent experience!!! - Willie65
I'm a GM employee with 23 yrs experience and am very critical of how the Dealer/ Customer experience is. Well, let me tell you, from the time my wife and I walked in to Bill DeLord's dealership, it was excellent. The Gereral Mgr., our salesman), the finance guy and Bill DeLord himself couldn't have been anymore accommodating and friendly. My first purchase there and it won't be my last.
Friendly dealers - uthorns97
I could have a conversation about various things with many sales people and he informed of the auto market being a younger driver. I could not have asked for a better experience.
Fabulous purchase experience - Peter S
After an internet search I found my perfect GM Program car at Lavery Chevrolet. Despite misgivings about a long distance purchase, I was amazed at my perfect buying experience. Responses to all my emails and calls were phenomenally quick and responsive. This sealed the deal and I finalized the purchase via email. I heartily recommend Lavery Automotive for your GM purchase, no matter where you reside. Terry even picked me up at the airport to complete the purchase paperwork. My hat is off to Kristin, Mark, Terry & Sarah for the best vehicle purchase experience ever!!
Easy to work with - BReichley
Worked with Mark to get a used car. He was knowledgeable and not pushy. Easy to get a hold of and responded quickly to emails. We are satisfied!
Thanks for the great service - Jlo1968
Awesome customer service. Lucas did so much to be of help to me. Walked away with an awesome car. Have already recommended them to several people
Excellent Experience with Purchase of 2015 Cadillac ATS - executive13
I worked with Brad and Greg on the purchase of a 2015 ATS. Brad was extremely helpful during the entire process, from the beginning of the test drive, through negotiations and then to final purchase of the ATS. I worked with Gary in F&I during the financial process, he was very straight forward in both his explanations of paperwork and what my choices were when it came to certain items. Not once did he try to "upsell" me on any dealer accessories or services. I highly recommend anyone searching for a new Cadillac to visit Brad and Greg at Camargo Cadillac and give them an opportunity to earn your business.
Completed transaction smoothly and quickly. Fast email... - cmaeder03
Completed transaction smoothly and quickly. Fast email response and return of phone calls. Got a great deal on a used Hyundai Sonata and fair value for the trade of my used Impala. No pressure and very easy to work with...would definitely return in the future.
Happy with our Impala - The DeBerrys
We have purchased from Don Wood before and have always been happy with the service.........both before and after the purchase. Randy Malone has sold us two previous vehicles and we have gone back to him this time because we can rely on him to be honest and fair with us. The Impala is a great car..........we are very pleased with it. We appreciate the great service department at Don Wood........and especially Mike McPhearson. We have used the service department since we moved to Logan 11 years ago and have always been satisfied.
Satisfied Customer - Satisfied Customer
Justin Greenberg was our sales guy, and he did a great job, we will be sending him our friends and relatives for all our future sales
Great service! - Chris890
Blake and Bill made the process of buying a car a great experience! I got a great deal and everything I was looking for in terms of low mileage, price, etc. Everyone was very friendly and helpful.
Great service! - Kate Nelson
Kate goes above and beyond for my wife and I. She has even come to my office on her day off to show me how to use all the options on my new Escalade.
Go see Brandon Ozier for a Cadillac of your choice - opwatchdog
This is the most amazing car dealer I have ever dealt with. Found a 2010 DTS online. Did the online credit app and trade appraisal. Brandon called me on Saturday letting me know the good news! Drove 150 miles and to my surprise got me a better rate and payment! No hassles. F and I went super. Mr. Macconnell thanked me personally for my business. They treat you like a KING here. I will make all my future Cadillac purchases here.
Great experience again - dizzymaggie
This is the fourth car I have purchased from Gusweiler's. Every time it has been a great experience. The staff are always helpful and friendly.
Great place to get a used vehicle from. - Charmon
Great place to buy or get a used vehicle from. We have bought one new and 4 used at ferris. Exceptional customer service. Will be back again to purchase another.
Great Team - Jeanmarie Rosen
Everyone worked together to get us a car we felt we could afford and one that was reliable. It was done quickly and efficiently and everyone was a pleasure to deal with.
Basic dealership. - FuhCue
I'm not too impressed with this dealership. The car selection is small, the prices are big, and the service is mediocre. I did not buy a vehicle from this dealership, and my time was definitely wasted. The vibe in general was dismal and sub par in my humble opinion.
Quick Service - trlamamemi
I was coming home from a conference in Columbus when my tire pressure indicator started letting me know that my tire pressure was dangerously low. I stopped at a gas station to check the tire pressure but it read what it was supposed to so I continued home. The indicator continued to show my tire pressure was dropping so I decided to stop in at the Service Department at Coughlin. They got me in without an appointment. They discovered that my sensors weren't reading the right tire and it was actually a different tire that was losing pressure. They corrected that issue and then looked at the tire itself to see what was wrong. They discovered a large piece of metal in the middle of my tire that I had picked up on the Columbus highways. They removed it and patched the hole. I am very grateful that they were able to help me on such short notice.
Battery died - Christinaplus2dogs
It was great as always. Was in bind. Battery died. Live in Columbus but do everything at Marysville where I bought the car. Was just going to have local Chrysler dealership do the battery, but would be 2 days to get the battery. Called Coughlin and got in same day. Was so thankful only charged $50 for labor ones in Columbus was around $100. Thanks as always.
"Great buying experience and excellent customer service" - pkovalchuk
Just bought my second truck from Morris. Both of my experiences were very pleasant and never any pressue or pushy selling tactics to get me to buy. Both times I dealt with the same salesman. Mark Nugent is a real pleasure to deal with and looks out for his customers and treats them with great respect and excellent customer service. Mark makes the whole sales experience run smooth from beginning to end. I will definitely be going back to Mark in the future.
Great People! - Ryan & Heather
We had a great experience! The sales and service departments are excellent! We have bought many cars from different Baumann Auto Group dealerships and we have always had a great experience! Highly recommend!!
Very Misleading...Proceed with Extreme Caution - Centerville Ohio Resident
ANYONE INTERESTED IN SELLING A USED CAR TO JEFF SCHMITT NEEDS TO READS THIS FIRST!!
I received a letter in the mail claiming that increased demand for used cars led Jeff Schmitt to be interested in purchasing my car. After calling the number in the letter, I was directed to the Jeff Schmitt website to fill out a form with information on my car and receive an "instant offer" for my car which could be redeemed at the "participating dealer" (Jeff Schmitt). I filled in the information, including my VIN number, and received an instant offer. I was called to see what I thought about the offer. I said the offer was marginally interesting (somewhat lower than I hoped). I was told that very often the actual offer is higher so I made an appointment to take the car in to the dealership for their review. After their review, they offered me $3,000 less than the "instant offer"! I was told that my offer was from KBB (even though the KBB service was offered as part of the used car purchase program on Jeff Scmitt's website) and that Jeff Schmitt did not have to honor it. Needless to say, I was extremely disappointed and left. My skepticism about the value of this program was confirmed. I definitely would not recommend this program and perhaps this dealership to friends or family.
Buyer Beware - jimmyo0317
After negotiating the deal with the sales consultant, I began my journey into the customer service downward spiral. The finance manager was very deceptive about the extended service contract so buyer beware. Check your paper work for the cost and the length of the contract. I had to escalate my issue to get it resolved. After it was all said and done, the sales manager came to the rescue and got it right. Very bad customer experience and no concessions were made to me after the dealership's mistakes. If it was an honest mistake, I wouldn't be as critical but this was flat out deception. They push the service contract, offer you a great deal on it, and then change the numbers in the final deal. Very shady.
Service is horrible - lied too about extended warranty - charlie34
So I bought a new truck at Grahams Automall in Mansfield Ohio 3 years ago. I bought the extended warranty because figuring it is a truck something will go wrong. When I bought it, the guy who sold me the warranty said everything is covered. Well that being said, this is how they get you. My bluetooth is acting up on my radio, so they said well we can't call the warranty place to see if it is under warranty until we do a $100 diagnostic to see what the problem is. So they charge me a $100 to see if the problem is under warranty? Now if the problem is under warranty my $100 is not charged, but if the part is not then I have to pay the $100. After arguing with these people, this will be the last car I buy from Grahams Automall and the last time I have service done at Grahams Automall.
Service - Patron
Great experience with the Service Dept. Staff were friendly and efficient. They told me how long it would take and they were spot on. I will return.
BUYER BEWARE!!!!! - BUYER BEWARE
BUYERS BEWARE!!!Wouldn't even give the 1 star but I had to to write this rating. I went in as a single lady with out my significant other. I was hoping to trade in my vehicle but quickly realized I wouldn't buy a cracker from this place even if I was starving!!! The sales manager there is a worthless piece of crap that apparently has zero respect for women what so ever, he actually had the nerve to yell at me throughout the whole sales process! He apparently thought I born yesterday and should take nothing on my vehicle. If this is how this company runs its operation you need to run while you can!!
P.S. I hope they go out of business!
purchase of a new truck - Jason
JAMIE BISHOP was a wonderful sales women she was a ton if help very friendly and knowledge able . I woluld highly recomend her to anyone that would like honesty ,friendly ness I will give her my business again soon it was a pleasure rather than a hassle.
Recently bought a Cadillac here - Oivtfd6
From the floor salesman to the finance department, everyone was friendly and easy to work with. Nobody was there to screw me over and they laid out every number in front of me unlike some dealers. Yes they need to make money and I'm sure some numbered were skewed, but they gave me a very fair price. The day after I drove away with my new vehicle, I noticed something wrong (from a previous owner) and they were more than willing to help me out. I would recommend this dealer to everyone and I know if I ever need another vehicle I'll be back.
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