Ohio Used Car Dealer Dealers

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ABC Motor Credit - Canton - Canton, OH

On 11/20/2009 3:58:30 AM NOTHAPPYWITHABC wrote:
AT FIRST ABC MOTOR SEEMED TO BE THE ANSWER I WAS LOOKING FOR. UNTIL I GOT TO THE LOT. EVERYONE WAS VERY NICE BUT ALL THE CARS HAD THE SAME PRICE ON THEM. THAT SHOULD HAVE BEEN MY FIRST CLUE. WE PUT 300.00 DOWN ON A CHEVY SEBRING CONVERTIBLE. THE CAR HAD 124480 MILES SHOWING. WHEN WE LEFT THE DEALERSHIP I REALIZED THAT THE DASHBOARD LIGHTS DID NOT WORK. WE WERE THERE AT NIGHTTIME. THE NEXT DAY I REALIZED THAT THE SPEEDOMETER DID NOT WORK EITHER. GOD KNOWS HOW MANY MILES WERE ON THAT CAR. THE CAR STALLED ABOUT EVERY 20 MINUTES. WE TALKED TO A FEW PEOPLE THERE AND THEY SAID THAT THEY WOULD "FIX" THE CAR. I TALKED TO THEM ON WEDNESDAY AND TOLD THEM THERE WERE PROBLEMS WITH THE CAR AND WE WOULD NOT BE BUYING IT FOR $9000.00. I TOLD THEM THAT WE LIVED OVER 45 MINUTES AWAY AND WOULD HAVE TO FIND SOMEONE TO FOLLOW US DOWN IN CASE WE BROKE DOWN ON THE WAY THERE. MY HUSBAND TALKED TO THEM ON SATURDAY AND MADE AN "APPOINTMENT" FOR MONDAY. AT 3:00 AM ON THAT VERY SAME DAY THERE WAS A TOW TRUCK IN MY DRIVEWAY WITH 2 VERY FAT AND EXTREMELY UGLY MEN TAKING MY CAR. ABC MOTORS REPOED THERE EXTREMELY DEFECTIVE CAR THAT THEY WANTED (DID I MENTION) 9000.00+ FOR. WE CALLED ON MONDAY TO SEE IF THESE PEOPLE HAD ABSOLUTELY LOST THEIR MINDS JUST TO COME TO THE REALIZATION THAT THEY HAD. JIMMY AND HIS AUTO THUGS SAID THAT THEY TOOK THE CAR INTENTIONALLY AND IF WE WANTED TO PAY FOR THE TOW THEN WE COULD HAVE THE CAR BACK. DO YOU SEE IT COMING..................THEY KEPT OUR 300.00 DEPOSIT FOR REPO FEES. WE ARE GOING TO A PLACE LIKE THIS SO THEREFORE WE DON'T HAVE ALOT OF MONEY. SO JIMMY AND HIS THUGS GOT TO HAVE A GREAT TIME TALKING ABOUT HOW THEY TOOK THE ANDERSONS FOR 300.00 OVER THEIR BEERS AND SHOTS THAT NIGHT. I'M SURE THE LAUGHS WERE FLOWING LOUDLY AS THE KAREOKE PLAYED IN THE BACKGROUND. MY GUESS IS THIS: WHEN JIMMY AND HIS THUGS FOUND OUT THAT THE SPEEDOMETER DIDN'T WORK ON THE CAR THEY IMMEDIATELY WENT INTO OPERATION "KEEP US OUT OF JAIL" THEY COULDN'T LEGALLY HAVE THAT CAR ON THE ROAD BECAUSE IT IS ILLEGAL TO SELL A CAR WITHOUT KNOWING THE EXACT MILAGE OF THE CAR. THEY COULD NOT TRUELLY STATE HOW MANY MILES WERE ON THE CAR AND NOTARIZE A TITLE. SO INSTEAD OF APOLOGIZING, THEY DECIDED TO TAKE MATTERS INTO THEIR OWN HANDS AND THIS IS HOW THEY HANDLED THE SITUATION. SO THIS IS HOW I'M HANDLING THE SITUATION. I WILL FILE A COMPLAINT WITH EVERYONE THAT WILL LISTEN AND EVEN TO THOSE THAT WON'T. I MAY NOT GET MY 300.00 DEPOSIT BACK BUT I WILL MAKE SURE THAT JIMMY AND IS BUDDIES DON'T GET TO DO THIS TO ANYONE ELSE BEFORE HEARING FROM ME FIRST. THANKS FOR THE GREAT AND VERY FRIENDLY SERVICE "JIMMY" AND ABC MOTORS.

Byers Mazda/Subaru - Columbus, OH

On 11/15/2009 3:43:09 PM outbackguy wrote:
Manny was fantastic. Very low pressure and very knowledgeable. He knew the car we bought inside and out. He was able to show my wife and I almost every feature before we ever took it for a test drive. When it came time to deal, he was very professional and respectful of my thoughts and concerns.

I would have given a "5" for Quality of Work and for Overall Experience, but the F&I guy was a real jerk. No personality, and got very annoyed with me when I maintained that I was going to review every line on every piece of paper. He was more annoyed when I declined the extended warranty, and service contracts.

I would warn anyone buying a car from them, (or any dealer really) to make sure you check your numbers. With the agreed upon purchase price, trade value, fees, taxes, and my downpayment, I knew where my payment was going to be. I worked it out on my financial calculator. When I went to close the deal in the F&I office, the first loan paperwork I saw had a payment that was about $5 more/month. Over the life of the loan, that was about $315 extra. So, I went back and looked at my wife's car we had bought from a Ford Dealership. Same thing. I think this is standard practice, and I can't believe it's not considered fraudelent.