Great service and quick. - Bryan123
Luis is a great salesman ,not pushy.. if he don't know a answer he goes and gets it. He listened to me the entire time.
Easy, friendly and professional! - Jeepsrawesome
From the first phone call to driving off the lot it was an excellent experience. This was my first Jeep and I'm confident it wont be my last. No matter how educated and organized you think you are the process is stressful, but at Videon with Bob and Melissa it was easy and worry free. Thanks Bob!
Service Department - drmlr19
I have been a customer of this service department for over 10 years and one of the primary reasons I keep coming back is because of Dave Vrabel. Dave has helped me ever since I got my first Jeep here. Dave is very professional and has excellent customer service skills. He has always kept me informed and updated on the service of my car and up front about the costs. Dave is an asset to the Kelly Service Department.
Awesome!! - Momof2c's
I want to say I wasn't sure how it would go I was worried but thanks to Dave O'Brien he was patient and very helpful with everything to us looking at different vehicles to waiting patiently while I made my final decision. Great place to buy a car!!!
Great service - Eleighgray
This was my first purchase here. My boyfriend and his family have purchased 8 vehicles here and I definitely understand why. They had a great selection of vehicles and great customer service throughout the entire process.
Thank you Sam! - Alexandria Morris
I came in need of a car quickly because I had hit black ice a day prior and totaled my car. As soon as we walked in the building, Sam was there to help us. He got us a great deal on a used car and got me into it in one day!!
2016 Jeep wrangler - linsayjbowers
I drove from Annapolis MD to this dealership and was not disappointed. Everything was well explained and had very good service from everyone. I was well taken care of and would recommend any one to go.
Drove 3 hours for a great deal!!! - Jeep guy
Found the perfect Grand Cherokee at Tunkannhock, but of course it was 3 hours away. Internet shopping makes this process that much easier. Travis worked with me and his management team to make me a real fair trade deal without actually seeing my Jeep. They worked the numbers, treated me fairly and even Certified my new vehicle with a CPO warranty. No local dealers in my area would do this. I will definitely return for the next purchase.
Great experience! - Nbutz208547
This was not the first vehicle that I purchased at Outten, and it certainly won't be the last! The selection of vehicles is great. The employees are awesome! I can't say enough about my salesman Bruno. He did everything I asked of him, and he quickly got me into my 2017 Durango! Every time I have gone for service it had been an easy experience. The ladies at the front desk are very nice and so helpful. I would recommend Outten to everybody!
The best dealership around - Christy017
Dawn was the first friendly face that greeted me as I entered the dealership and was extremely pleasant and helpful. She then brought Ed B. over and introduced him and he was my salesman. I also dealt with Chris in finance who was equally as friendly and helpful. I've never experienced a dealership who treated you like family the second you entered the door and went above and beyond. I returned after my purchase in early December to bring them all holiday gifts because they couldn't do enough for me and I wanted them to all know I truly appreciated my experience and will refer everyone I know to this dealership, always.
Excellent satisfactory - Jabraham111
They got us in a car quick with an affordable payment. Salesman and staff were very generous to us and our children. Everyone made us feel comfortable and not out of place while waiting.
Above and beyond - Xtra1977
Sales staff made everything work at our budget. Had our 1 year old with us and made everything hassle free. Will be back and would recommend to anyone.
Surprisingly easy - Denise 911
I was surprised how easy my Salesman made buying my new Jeep. The service department was friendly and helpful when I had a ton of questions on some of the optional equipment. Came back for my first oil change and was pleasantly surprised that not only did they remember me but had my car cleaned while I waited. Thank you!!! Chuck was simply the best! I am so very glad I chose Athony D'Ambrosios for my new car!!
Great Buying Experience, they took the time to make sure I w - chester555
Jordan and the team were great, they were very friendly, helpful and my 12 year old son and I felt very comfortable asking questions and learning about what became my new Dodge Dart. The team is proud of where they work, and it shows. I would recommend this dealership to anyone.
Recent purchase - Barry
I located a vehicle I was interested in on the internet at this dealer. Contacted dealer, made arrangements for a test drive. Liked vehicle and made arrangements to buy. Everyone at the dealership was polite, friendly, and knowledgeable. Especially Bailey Clyde, who worked out the purchase details for me, and Dennis Commons who set up the appointment for me to come and test drive the vehicle I purchased.
Perfect - Daisygirl126
Helped my husband and I find exactly what we wanted and for a price that beat others. Was happy with the service so brought my parents here to buy there first ever new car and they were very pleased with it as well.
Another awesome experience! - jhonchar
This is our 3rd Jeep purchase from Ladd-Hanford and it was another smooth, flawless, hassle-free experience. General Manager Gary Deibert is so great to work with and provides a great deal right up front. He is always responsive regardless of how busy he is and ensures that the entire sale goes through smoothly. Nick did a great job delivering the vehicle and Jason is so efficient and quick with the paper work. They truly are a dealer that values you as a person and your business. We travel over 40 miles passing 3 other dealers closer to our home because of the great deals and the way they respect our time and interests. Truly an awesome dealer!
OUTSTANDING - 300c
FIVE STAR SERVICE TIM / DAVE/ANDGERMAN/ ALSOVALERIO OUTSTANDING SERVICE AS FAR AS WHAT I NEEDED TO BE DONE I WAS VERY PLEASED WITH ALL PARTIES INVOLVED
I'm torn....sales/yes..service/maybe - Sheluvwhales
We have boughten numerous cars from Scranton Dodge.....Sales side, Eugene Scalese, and Ray........WONDERFUL!!!! Recommend 100% ..... They make sure you are treated as a human should be treated...which brings me to service.....COLD, STALE, IGNORANT, RUDE!!!! They don't call you back, and when they eventually do, you WISH they hadn't, your treated like a peon!!! Had a problem with my car, took them 2 weeks for them to figure it out, they sent it home twice saying they fixed it....
I spoke with Eugene and Ray who took the time to make sure we were satisfied, and the car was fixed.....FINALLY!!!!
If it werent for Eugene and Ray, we would NEVER be visiting Scranton Dodge, again!!!!!
Great place to shop. Professional and easy to deal with. - Armando A Ramirez
Jack Coen was a professional salesman, not pushy. Found me exactly what I wanted at the right price. The financing dept found a better loan option than my credit union. Great place I highly recommend.
awesome car best price in Lehigh valley - Jared Flores
Ed and Doc are Class A in the car business and can truly say they are
the best. unbeatable price on a car i will have for years to come.
would not go to anybody but them.
Love the car - Cathy OB
Jordan was excellent salesperson. Very friendly, worked to get us a good deal within our price range. Highly recommend him. He made sure I was happy with my purchase.
Best experience ever! - Rcarbrey
If anyone is looking into buying a jeep this is the place to go. I had such a great experience! Jim & Jeremy were so helpful, friendly and really went above and beyond to help me get my dream car! Jim was so knowledgeable and helpful during the buying process ( with my million questions) and made my husband and I feel so comfortable! I am so over the moon with my new car,I absolutely love it! I can not thank them enough for the great service and making this such an easy process for us. If you are looking to join the Jeep family & want the best car buying experience go to lansdale jeep and ask for Jim and Jeremy!
Bought new 2016 Jeep Patriot Latitude - Patriot
It was a professional transaction. Salesman was cirtious and respectful. Would recommend buying a vehicle from you to someone else. Thankyou! Salesman's name was Dave.
Top Reviewed Specialists At This Dealership
Great deal - Kingmatt2005
Went in looking for a realiable vehicle that can take a beating for a job that travels a lot, I asked Matt Kholer what was going to be the best deal for a cheap cost, almost 20,000 miles in and my Chrystler 200 is running great still and a big upgrade from my little Versa Note. Matt didn't pressure me and took a lot of time to help me out and most importantly I didn't feel like I was being ripped off like I have at other dealers. Matt is my goto car salesman and I can still reach him with questions.
FANTASTIC SALES EXPERIENCE - Acura owner
Even from my very first Email contact with Cliff , Everyone there made car shopping a downright pleasant experience. I only wish I would have found them sooner ! I can't express enough positive here. The honest , no hassle, Fair trade does exist at Bear in Berwick. To be honest I don't see why anyone would go anywhere else. I have found my happy place. Although I have not had servicing done yet, I am not afraid. And believe me I HAVE HAD PLACES IN THE PAST WHERE I WAS AFRAID To take my car. I know some people are feeling me there.
Easy to deal with - Marty31
Was a low pressure enviroment from the salesperson on up to the salesmanager. They actually listened to what i wanted and found me the exact cherokee I wanted.
Amazing customer service - Angelous365
I was in the market to lease a jeep renegade and I had been to a couple dealerships and none were willing to work with me and get me the vehicle I wanted at the price I wanted and give me a fair deal on my trade. After a frustrating day I decided to stop here last since it was near home and Josh went above and beyond. Sat right down with me to discuss what I wanted and features I wanted in the vehicle and what color I would like and then we talked numbers. He went back and forth between me and his boss a couple times but at the end of the day they gave me almost four thousand dollars over book value for my car to give me enough equity in my trade to put my payments where I wanted them. After that Josh bought dinner for my wife and I because it had gotten late. . He also paid for me to get my jeep detailed at the location of my choosing and checked back with me to make sure I was happy. I can't say enough good things about the team at Bradford Dodge, Jeep and Ram.... Exemplary service all around. Thank you so much.
Very Happy Customers - Jessnbob2003
We will only go to BZ motors for now on when looking to purchase a vehicle. Started by requesting a BZ quote online and got in contact with Elaine. She was awesome from beginning to end with our purchase and was more then willing to help any way she could.
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