418 Texas Ford Service Centers
Despite staffing challenges, Brinson service continues to - larry
Despite staffing challenges, Brinson service continues to maintain a high level. The service advisors Corey, Sean, and Bo keep you informed and listen to your concerns, plus they are just nice people.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Director
The dealership has been very responsive to my needs. - rjames.rtj
The dealership has been very responsive to my needs. I appreciate the professionalism and the care the dealership team gives.
Parts Specialist
Service Advisor Ryan Burgener is excellent. - DENNIS SYMANK
Service Advisor Ryan Burgener is excellent. Keeps me informed. Checks my service records to determine if I am current. Although other Advisors may be good also, i only go to Ryan or Shay Piel since I totally trust them and value their experience and expertise.
The service was Professional, very efficient, extremely - sandsmarc
The service was Professional, very efficient, extremely commutative, and quality workmanship! Very easy to work with!
Delivered everything as promised. - Rod
Delivered everything as promised. Donna was exceptional, and kept me informed throughout. Very professional and knowledgeable!
Randall Linney has always provided EXCELLENT service when - robert.reyes24
Randall Linney has always provided EXCELLENT service when dealing with my F250 and Bronco Raptor! Randall has always shown kindness and professionalism when I take my vehicles in for any service or issues I might have. Thank you for the GREAT service Randall!
Santos Flores was awesome would definitely recommend him - LexieLexie62
Santos Flores was awesome would definitely recommend him . Grand prairie ford is the place to buy a car and get your service done . Thanks Santos ..,,,💯❤️
Pleasant experience all around. - jeffallensr65
Pleasant experience all around. Everyone was professional and courteous. The service department was very proactive in getting my vehicle serviced
Shop Foreman
Customer Service Drive Manager
They were really kind, and very upward, I was asking - sauronicolas1
They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well.
Parts Manager
Parts Advisor
I'm a return customer to AutoNation Ford Collision in - alfadam36
I'm a return customer to AutoNation Ford Collision in Fort Worth and it's because of the impeccable work they do. On my last visit my repairs completed on time and I was kept informed often. The customer service is awesome and the service advisors especially Elizabeth Baxter are the best. Thank you so much my car looks fantastic
Excellent service. - Mdiaz
Excellent service. Mrs. Silvia has very good people skills, is easy-going, and provides proper information very professionally.
Dropped the car off and they did everything that was - Lety
Dropped the car off and they did everything that was needed. It was a quick service and they even delivered the car back that same day! Great service!
RK Offroad Manager
Jason was great communicating and keeping me up to date - Elcoqui31
Jason was great communicating and keeping me up to date on the status of my Vehicle.
I bought my Ford Escape at Five Star Ford NRH and the - deborah.s.harmon
I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX
They are great to work with and always do their best to - sandra.mccoy1951
They are great to work with and always do their best to assure you get what you want or need.
They have always taken excellent care of me. - cm_country
They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He made sure I was taken excellent care of on both my purchases. They are the best!
Service Manager
GM Service Advisor
I had a very smooth experience with AutoNation Collision - Stanley.anysia
I had a very smooth experience with AutoNation Collision Katy West. The kept me up to date in a timely manner. No complaints whatsoever.
Always get our vans back quickly. - josborne
Always get our vans back quickly. Great communication and keeps us informed of any issues.
Technicians arrived on time, very professional, they knew - Chabel
Technicians arrived on time, very professional, they knew what they were doing and explained the problem, ordered the parts and fixed it.
Had to have the transmission replaced on our 2020 - jcass23203
Had to have the transmission replaced on our 2020 Explorer. Joseph F. was our service advisor and did an excellent job in helping us get the problem fixed. The dealership even loaned us a new car to use while ours was being fixed. Joseph has also helped us with a couple of other concerns and has always given us great service.
Cameron was very professional and knowledgeable. - tackburlelks
Cameron was very professional and knowledgeable. He replaced the thermostat housing and fuel pump. Enjoyed visiting with him.
I've been taking my Truck for maintenance and they are - pomales12
I've been taking my Truck for maintenance and they are absolutely amazing. Very professional, quick and attentive. Last oil change was done under 60 minutes.
Fixed Operations Director
My representative did a truly amazing service at - FRANKLIND7425
My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.
Nina Miramontes was very polite, professional, worked - Nosorrows42
Nina Miramontes was very polite, professional, worked hard, and it's all a reflection of her as a person. Thank you.
Today was my 5th month with my Bronco and first - pronger1970
Today was my 5th month with my Bronco and first maintenance visit. I thought sales and finance were great, David and the maintenance side were just as great. David got me in and out in no time. Five star ford Dallas is thee dealership!!
Fleet/Performance Service Advisor
Aftermarket Sales
Great servuce advisor and technician were ver fast and - veronica_guerra2003
Great servuce advisor and technician were ver fast and very informative of car problems. Very pleased with the service thank you
Great Service. - jerryspaint_bodyshop
Great Service. We always take all of our diagnostic issues to Brinson Ford and they have always resolved them. We are always satisfied with their quality work. Thank you Brinson Ford!
Parts Specialist for Auto & Powersports
I had a great experience with AutoNation when they came - joeylgonzales
I had a great experience with AutoNation when they came out to fix the issue with my vehicle. I won’t be using anyone else, but AutoNation’s mobile service from here on out a far exceeded my expectations!
I've only used this service twice and each time I've used - 12345
I've only used this service twice and each time I've used it, I've liked the customer service. However, each time I've used it, I always have something loose or hanging here and there. I don't know why they can't leave the car as aesthetically pleasing as they found it. They also don't alert me to the changes they've made to the vehicle like why something might be out in the open. I really like the demeanor of the employees and the convenience of the service, but I am worried about my car looking like Frankenstein's monster if I keep using the service....
She is a wonderful person to have worked with and she is - Bucpride13
She is a wonderful person to have worked with and she is a great asset to the ford community
Quick Lane Service Advisor