419 Texas Ford Service Centers
I had service done on my Bronco today and it was an - ron.olsonplano
I had service done on my Bronco today and it was an OUTSTANDING customer experience. When I pulled into a full service bay, I was immediately acknowledged. Then Logan Soleimani came, got my information, checked me in quickly. He kept me updated on the repair and it was done same day! Thank you to Logan and your team. Well Done!
Despite staffing challenges, Brinson service continues to - larry
Despite staffing challenges, Brinson service continues to maintain a high level. The service advisors Corey, Sean, and Bo keep you informed and listen to your concerns, plus they are just nice people.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Director
They provided great customer service and got the job done - Sassydebw63
They provided great customer service and got the job done correctly It was a recall notice done
Parts Specialist
I have always had such success at chaparral ford. - rey.alvarado49
I have always had such success at chaparral ford. That I keep coming back for services. I have bought several ford vehicles and other used cars from Johnny Balencia. He is great and always delivers what the customer needs/wants.
I am a driver for Mac Haik Dodge Temple Tx. - ford.d1004
I am a driver for Mac Haik Dodge Temple Tx. My drive partner an I were heading to Houston to get a vehicle. Unfortunately we had a flat, so we chose to go to EAG for help. Paul was very helpful in assisting us to get a new tire. Didn't have to do that. The technician that took my partner was extremely nice. Everyone was very professional and smiling. Jeff Massey sales manager Thank you sir for your kindness. You are blessed to have such an amazing kind and caring team What a blessing!! Earnie and I will stop in on our next trip!
James was amazing! - emailsharonlewis
James was amazing! Got the repairs done! Cost was better than expected! I'll definitely be back.
Great customer service from the moment I walked in. - clintbailey
Great customer service from the moment I walked in. Being new to the area, I was pleasantly surprised.
Parts Manager
Parts Advisor
Ron Flores was friendly and extremely professional. - Jacqueline O
Ron Flores was friendly and extremely professional. Kept me up to date on every step by step. I would highly recommend him.
Service was excellent. - Robert T
Service was excellent. I received daily communication from Randall my Service Manager and when Randall was off, Donald, the Service Manager took care of me personally. Excellent experience compared to Randall Reed/Planet Ford who struggled to even return calls. After 5 attempts with them I called AutoNation Ford in Katy and had a service experience equal or beyond what I had at Audi and BMW. Highly recommend this dealership for service!
Santos Flores was awesome would definitely recommend him - LexieLexie62
Santos Flores was awesome would definitely recommend him . Grand prairie ford is the place to buy a car and get your service done . Thanks Santos ..,,,💯❤️
Always great job. - rlgarnica1
Always great job. Programmed my TPMS sensors, but forgot to air tires to recommended psi.
Shop Foreman
I'm a return customer to AutoNation Ford Collision in - alfadam36
I'm a return customer to AutoNation Ford Collision in Fort Worth and it's because of the impeccable work they do. On my last visit my repairs completed on time and I was kept informed often. The customer service is awesome and the service advisors especially Elizabeth Baxter are the best. Thank you so much my car looks fantastic
Excellent service. - Mdiaz
Excellent service. Mrs. Silvia has very good people skills, is easy-going, and provides proper information very professionally.
Dropped the car off and they did everything that was - Lety
Dropped the car off and they did everything that was needed. It was a quick service and they even delivered the car back that same day! Great service!
RK Offroad Manager
My wife was treated with respect and consideration. - jmhulon
My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected.
Service Manager
CDJR Service Technician
It was a great customer service. - Slavany62
It was a great customer service. Only one thing disappointing that the repair took about 4 weeks to complete.
The entire crew did a great job making my X5M Competition - clint
The entire crew did a great job making my X5M Competition look like a showstopper. Kizandra was informative and knowledgeable from the outset. On the shop floor, Art, Anthony, and crew exceeded my expectations.
Bryce Edward's was fantastic! - sarcalho1
Bryce Edward's was fantastic! He really made the customer feel valued and important. He helped me understand the problem. Great customer service skills.
From start to finish i was kept informed of the work - sferro
From start to finish i was kept informed of the work being done. All the work was done to my satisfaction. My service advisor Nacho Ortega worked with me and the tech to fix everything in a timely manner.
I bought my Ford Escape at Five Star Ford NRH and the - deborah.s.harmon
I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX
They are great to work with and always do their best to - sandra.mccoy1951
They are great to work with and always do their best to assure you get what you want or need.
Mr Charles Young is so helpful. - orchick13
Mr Charles Young is so helpful. And knows his job. He always get me with the right service person to resolve the issue.
Fixed Operations Director
Always get our vans back quickly. - josborne
Always get our vans back quickly. Great communication and keeps us informed of any issues.
Tim & I got along great, he’s a great mechanic, knows - Billy Thompson
Tim & I got along great, he’s a great mechanic, knows what he’s doing. I’ll never use anyone else for car repairs. This is the future of car repairs. What a well organized company.
Completed work before estimated time and work was done - Jayhammerle
Completed work before estimated time and work was done well thanks Josh for all the ipdates
Alisha and Eric Thank you for the great customer - Ossie
Alisha and Eric Thank you for the great customer service and taking great care of my 2022 Ford F 150 .
My representative did a truly amazing service at - FRANKLIND7425
My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.
This dealership service department is awesome. - cbpphotobug
This dealership service department is awesome. They get me in and out on time. The prices are reasonable. What a great experience every time! The staff is knowledgeable and efficient.
Parts Specialist for Auto & Powersports
Today was my 5th month with my Bronco and first - pronger1970
Today was my 5th month with my Bronco and first maintenance visit. I thought sales and finance were great, David and the maintenance side were just as great. David got me in and out in no time. Five star ford Dallas is thee dealership!!
Fleet/Performance Service Advisor
Aftermarket Sales
Nina Miramontes was very polite, professional, worked - Nosorrows42
Nina Miramontes was very polite, professional, worked hard, and it's all a reflection of her as a person. Thank you.