412 Texas Ford Service Centers

Good group to work with. - patmclemore

Good group to work with. Trustworthy. Friends. Have served us and a lot of our family and friends that we have refered to them.

Ron is the reason I bring my car to Sam Packs of - Karen Snyder

Ron is the reason I bring my car to Sam Packs of Lewisville. Outstanding Customer Service.

As usual , Greg Hall and Bill Utter Ford were able to fix - Joe Merritt

As usual , Greg Hall and Bill Utter Ford were able to fix my problem in a very short time. I have been a customer for 19.5 years.

Went for oil change. - timjg86

Went for oil change. Overall had a great experience. Denise was very friendly and approachable with my concerns. I look forward to my next visit

It was easy to make an appointment for an oil change on - Mel

It was easy to make an appointment for an oil change on my truck. Good service

PROFESSIONAL, INTEGRITY, THOROUGH, HONEST, COMMUNICATIVE, - Mr. C Wright

PROFESSIONAL, INTEGRITY, THOROUGH, HONEST, COMMUNICATIVE, TIMELY, PRIDEFUL, HOSPITABLE, RESULTS ORIENTED……..THE BEST! Service Advisor Ms. Sarah Pope, Service Department Manager Mr. Michael Rogers and the entire team are the absolute best team hands down. They represent humanity with core professionalism. Wouldn’t want to deal with another service team in Texas let alone the entire U.S. Thank you Truck City

UPDATED: Took my car in for non working HVAC blower. - Local Texan

UPDATED: Took my car in for non working HVAC blower. They told me it would need a new blower for $661 all in. 2014 Mustang. I just had them give me my car back, cost me over $200 in diagnostic fees. Pulled the blower out and bench tested it and it worked fine. Downloaded Ford wiring diagram. Put blower back in and bypassed the relay under the hood and it worked fine. Replaced relay-$20 part at auto zone. And the HVAC is back to normal. The Update: Inside of a month, Ford sent a survey via email. I provided the same info as I did here. The service manager contacted me via phone to apologize and offered a full refund after I explained how I found the problem and fixed it. I appreciate the customer service. The car pickup and delivery to and from my home went smoothly as well and the couriers were nice.

Friendly Attentive Cordial - darthyde

Friendly Attentive Cordial Timely Knowledgeable Speedy Clean New Ok Okay Good Outstanding Careful Work Great

Came in for service, and I was in and out very quickly, - crawfordc0207

Came in for service, and I was in and out very quickly, and all of the staff was extremely friendly.

Great Service Department! - bluebohemia

Great Service Department! I was very pleased with the attention of the service advisor resolving my problem on my Ford Explorer.

Every one was very helpful and kind. - COREY.D.WILLIAMS26

Every one was very helpful and kind. They found what was wrong with my truck and fixed it no problem!

Got in on time, the wait was not excessive, staff was - DASPAR

Got in on time, the wait was not excessive, staff was friendly and helpful. As I would expect from this dealership.

Charity Tant was very helpful and kind to me. - Markwg

Charity Tant was very helpful and kind to me.I had a great experience at your dealership. Thanks! Mark W Gregory

Shoutout to Richard Dunkerson (GM) and Bo Grant (Service) - mdehn

Shoutout to Richard Dunkerson (GM) and Bo Grant (Service) of Brinson Ford of Athens for the exceptional service I received this week, Even though I presented my Nissan Altima having electrical problems this Ford Dealership diagnosed the problem, provided a free loaner car, and did not overcharge for the over the top care they provided a non-Ford customer. They communicated with me by text as they progressed and even washed my car when completed. I cannot recommend this dealership highly enough for their professionalism and quality service. Having said that, I did give Bo (a rabid Alabama fan) grief over AL stealing my Univ of Washington Husky FB coach to replace Saban.

Service was great, Tim was very helpful. - Stephen

Service was great, Tim was very helpful. I’ve never had a problem at Bob Tomes Ford.

Larry Davis always provides exceptional service and has - PEROMO73

Larry Davis always provides exceptional service and has impeccable communication. Always above and beyond my expectations.

My first experience with a Sam Pack dealership was the - fredlcruze

My first experience with a Sam Pack dealership was the Carrollton dealership in 2006. I have been going to the Dallas location due to convenience and proximity. Their service there has gone downhill so bad that I cannot go there anymore. You are lucky if you get a response from them at all much less a prompt reply from managers on down. Mass confusion always. Very disappointing considering how it used to be. Possibly due to employee turnover. So, I searched the Carrollton location and found out that Clay Young was still there as was my salesman Rey Mendoza and Trey Russell. Also discovered some other employees in service department were still there. My first inquiry was to Clay, and lo and behold I received a very prompt, detailed response, fully answering my inquiry. I have not been back yet but that is my goal.

She was amazing and worked with me getting my vehicle - CHADALY

She was amazing and worked with me getting my vehicle repaired. She also helped w/ rental and loner. Great service.

Dealership researched the car I wanted, had it delivered - rebeccamattis1515

Dealership researched the car I wanted, had it delivered and work with me on my trade and payment for my new one.

It was great experience and they were super friendly. - Allendtaylor69

It was great experience and they were super friendly. They explained everything and it was great overall experience

The customer service is excellent and my truck looked - fjmc1975

The customer service is excellent and my truck looked like new in time I am very satisfied

Helpful and worked with me since they didn’t have a - TERRIGIBSON64

Helpful and worked with me since they didn’t have a loaner vehicle they picked up and delivered at my place of employment. Professional

This is an amendment to a negative review I gave for poor - aggravated F-250 owner

This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me.

Great service from Doug going above looking up the - RHARTLIEB

Great service from Doug going above looking up the service plan I have with Ford

Great Service. - jerryspaint_bodyshop

Great Service. We always take all of our diagnostic issues to Brinson Ford and they have always resolved them. We are always satisfied with their quality work. Thank you Brinson Ford!

Andres with the Service Delivery Department provides - jeanettecan888

Andres with the Service Delivery Department provides outstanding service and provided frequent updates. The whole staff is extremely friendly and helpful, even provide shuttle service for rides home. .I always feel very comfortable there! Would definitely recommend Ford Red McCombs- West for any auto service needs!

I recently had a warranty issue with my 2018 Ford Raptor - Cedric Dupont

I recently had a warranty issue with my 2018 Ford Raptor regarding a leaking sunroof. I contacted Leif Johnson Ford, and I couldn't be more impressed with their prompt and efficient service. They immediately arranged for a loaner vehicle to be dropped off at my location and picked up my vehicle for repairs on the same day. When the job was completed, they seamlessly swapped out the loaner for my repaired vehicle without any inconvenience on my end. Leif Johnson Ford truly sets the standard for exceptional customer service in the automotive industry. Their dedication to promptly addressing issues and ensuring a hassle-free experience is unmatched. I highly recommend them to anyone in need of automotive service or repairs. Thank you, Leif Johnson Ford, for making the process so effortless and stress-free!

Mo Valentine has taken great care of me with maintenance - Sarah Shane Kellum

Mo Valentine has taken great care of me with maintenance of my 2022 Ford Bronco. I feel like I have my own personal service concierge. Thanks Five Star Mo!!

Took my daughters truck here after waiting for a - Janasipad

Took my daughters truck here after waiting for a different dealer to repair. The other place had it for 9 business days and the truck didn’t move. We brought it here and the truck was finished in a day. The lady that helped us was so nice. The work was good and they did more than we thought.

ChatGPT Rain Chavez made the car shopping experience - Bob

ChatGPT Rain Chavez made the car shopping experience absolutely delightful for me! From the moment I stepped onto the lot, Rain was attentive and genuinely interested in understanding my needs and preferences. Unlike my past experiences with pushy salespeople, Rain listened patiently and provided clear, informative answers to all my questions without ever making me feel pressured. Rain's deep knowledge of the cars was evident as they expertly guided me through the various models that fit my budget and lifestyle. They even went the extra mile to compare features that were important to me, helping me make a well-informed decision. I was also impressed by how Rain managed to make the paperwork process smooth and stress-free, explaining each step clearly. What stood out most, however, was Rain's friendly demeanor and professionalism. They ensured that I felt comfortable and confident in my purchase. By the end of the day, I drove off not just with a new car, but with the satisfaction of having had a truly positive shopping experience, thanks to Rain. I would definitely recommend Rain Chavez to anyone looking to buy a car without the typical hassle.