Fantastic!! - Kelster223
I was referred to Ken Leavitt at Wendle, and he did a fantastic job. With my work schedule I was limited on time when we could meet, ,but he met on my schedule. He is very knowledgeable about the vehicles and answered all my questions. I felt he worked things out for my best deal and what I needed. Very pleased with the purchase of my very 1st, brand new car!! Thanks Ken!! Two thumbs up for sure!!
Satisfied Customer! - luisgutierrez03
I can't begin to explain how Hyundai of Kirkland has taken care of me. The staff are professional and attentive. They went above and beyond in assisting me with the whole process.
Excellent Customer Service - Geo III
Suzie has been my Service Writer ever since this facility opened. She knows my Explorer better than i do. Last week I walked in and she said, You need an Oil change right? I said how did you know and she replied, because I have seen you in awhile. Now this is personal service!!!. I have come in with a tail light out and the technician fixes it on the spot and I only pay for the bulb. When the car has need more lengthy service, Suzi always manages to find me a loner car. When I do come in for minor service and wait, they have an incredible waiting room with free WiFi and a big screen TV. Please a large window that looks out onto the service floor where you can watch you car being taken care of. They have nice easy chairs, table and even a computer work bench. Free coffee and Popcorn. This is The Best car Service Department I have ever dealt with.
Great Experience - cuppr
Very helpful in finding the car that suited our needs. When it came time to talk money Jack was very straight forward and transparent about cost and all associated fees. Wasn't pushy on rushing us or all the add ons (read: rip-offs) that most dealers try to sell.
Returned for the third new car and service was outstanding! - Ant5416
Jerimiah and the staff were great! Easy process and service, looking forward to the fourth car purchase from Westhills! By far the best dealership I have purchased from in 40 years!
i experienced a good relationship with tanner, and company. - rolanand debra mata
I have given 5 stars, if there was more 5 stars, I would give the more stars. for being nice generous to Corwin company and their sales personal, very nice people to work with I will recommend Corwin company to friends and family. I was very impressed with Tanner. we had a wonderful experienced from start to finish. thank you Tanner for providing great service and comfort. you was honest and super nice to my wife and I. going to keep Corwin company as our future dealership for our future vehicles. glad we made the right choice to visit Corwin.
Top Reviewed Specialists At This Dealership
Very courteous and made the buying experience positive. - Big Mike
It was an overall quick transaction with none of the back and forth dickering which is what makes most buying experiences a negative experience and one that you usually have buyers remorse after the fact.
Best Service Experience EVER! - Carrie Cofer
My husband and I were on our way to a vacation in the San Juan's when an error light illuminated on our 2012 Ford F350 Diesel telling us to 'pull over safely now'. We barely made it off of the freeway before our truck died. What resulted was a two-hour wait alongside of 1-5 in rush hour traffic on a Friday night. Believing it was an exhaust sensor failure, and looking to have the defunct sensor replaced, we contacted every Ford dealer in the surrounding area while waiting for a tow. Every dealer with the exception of one, was quick to shut us down telling us that all of their technicians would be going home at 3:30, (some even laughed) and the best they could do was try to get us in on Monday. We were three hours from home and had four kayaks, four bikes and a truck full of gear - not to mention ferry reservations first thing the next morning. Waiting until Monday wasn't going to be an option. And then there was Horizon Ford. When I called I spoke to their Service Manager, Charlie Flanagan who was very polite and courteous offering suggestions that might help our situation. The fact that their shop is open until 6:00 pm is a real plus when most shops close by 3:30. He wasn't sure we could make it in time, but if we did, he was going to do everything he could to help us. Out of 8 service departments that I called, he was the only one who treated me with compassion and respect. He told me that unfortunately, their diesel tech, Marlon Barrios had plans to be at a family event that evening and wouldn’t be staying late that night and if it wasn’t family, he would stay to help. Being a parent myself, I totally understood but I was still going to try to make it there before they closed. It took a few hours to get there, and we knew we couldn't get the truck fixed without the diesel tech so we had planned to buy the parts we needed and try to fix our rig ourselves instead. Hearing of our plight, the Parts Department Manager, Wyatt Geary sold us the parts and offered some other items he knew we would need. He was very helpful and kind! After unsuccessfully attempting to repair the vehicle ourselves we planned to wait it out and stay in town until we could get the truck repaired. I walked into the service department and Charlie asked if he could help me. I was going to schedule an appointment for Saturday or Monday, (not knowing if they were open on Saturday) and I jokingly said, yes, that is if you have a diesel tech available. Recognizing my voice, he quickly recalled that I was the lady in the stranded truck that had called earlier and ran out to see if Marlon might still be available. Imagine my surprise and delight that Marlon was still there and was able to assist us! He quickly identified the problem and even stayed over in order to make the necessary repairs and help us get on our way that night. Charlie even identified that it was a recall issue and saved us some money. I simply cannot say enough positive comments about this team! Customer service like we received that evening is so rare these days that I couldn't believe what was happening. One thing that really stood out was that they cared - they listened and they really cared! Most people we talked to earlier that day could have cared less that we were stranded, but not Charlie and the team at Horizon Ford. For that reason alone they made a customer for life! We own an excavation company in Southwest Washington and I wish we lived closer so we could purchase and service all of our Ford trucks at Horizon Ford. No matter how well-built, trucks these days require service and maintenance and it’s nice to know that there are shops out there that go the extra mile and do what it takes to get the job done and make their customers happy. Because of our incredible experience at Horizon, we will tell everyone we know in the greater Seattle area to make sure they buy from and have their trucks serviced at Horizon Ford! Sincerely, Andy & Carrie Cofer
Quality Dealership - Eric Reiber
We have had a long and positive relationship with Jess Ford of Pullman buying new, used, and with their service department. They have earned our trust and business long term. When we buy, that is where we shop.
Very Happy Repeat Customer! - tom&carol
Zack & Bill helped us purchase a 2015 F-350! We traded our 2004 F-250 that was also purchased from them brand new! They gave us a fair price for the trade in as well as an exceptional price on the 2015!
Definitely not the the "normal' car buying experience. They were HONEST, PATIENT, & NO PRESSURE!
I would highly recommend Zack & Bill!
Used truck purchase - DrewTacoma
I purchased a used truck from this dealership. They pick me up at the airport we went through the truck thoroughly. We finish the paperwork in their offices. Absolutely no issues great experience, I would highly recommend them
Great service and kind staff! - tyhuseman13
This was my first experience with this dealership and I have found my lifelong Ford dealer & service team! I took my Ford Explorer in to be serviced and everyone here from sales, parts & service were outstanding! I didn't see one person in the store, customer or staff, that wasn't happy and kind. Nate from the service team checked me in, offered me a shuttle ride to work, told me about the service being performed as well as the time line for getting my vehicle back and sent me on my way. Upon getting my vehicle back I was given a top to bottom explanation of my vehicles health and once again how the "surgery" on my car went. They washed my Explorer, treated it well and treated me even better. Unlike most dealerships who love you when they're ringing your wallet dry, these guys treated me like a VIP and all my work was under warranty! I would absolutely recommend Skagit Ford for all things Ford!
Great Salesman - Jessie
I thought Vancouver Ford, expecially Gabe Cruzado, were excellent to work with! I will be back and highly recommend them. Thank you Gabe for not being pushy and being knowledgeable.
Very low stress environment and pleasant and informed staff. - Tamara C
Even after the sale the folks here were a pleasure to do business with. Everyone was very kind and patient with me when I bought my vehicle back to ask follow up questions.
Efficient - Wendy
Very satisfied with the efficiency and excellent job getting my truck oil change. They told me how long it would take and were prompt getting it done on time.
My Tucson experience - mmagnuson
We had a great time they treated us like family. They made buying our Tucson a wonderful experience. Andy was very good and explain questions we had. We had another salesman also and he really took the time to answer all my questions . I would recommend them. We love our Tucson and the fact we could lease it. Thsnk you Columbia Ford
Integrity Matters - Bake
In October, 2016, we purchased a certified pre-owned Lincoln MKC Reserve from Price Ford Lincoln. Before final payment, our sales consultant, Ray Crawford, identified some damaged trim and light-reflector lenses on the vehicle. After final payment, Price Ford Lincoln honored the professional replacement of these damaged parts.
If integrity matters, buy vehicles at Price Ford Lincoln.
Dr. Eldon ("Bake") and Cleo ("Mitzi") Baker
Customer comes first - Ken & Kathi
It was hard negotiations--we only had so much money and had picked out a great used vehicle (Ford of course) that was a bit out of our price range, Rick and Damon determined they were going to make us happy customers, and after lots of discussion, tire kicking and compromise a deal was made.that made everyone but Rich happy....grin
Seriously Customers do come first and they really work hard to have one leave the lot satisfied they got a "GREAT DEAL".
Trusted - Sfjasper
Came in for installation. Frank Rose was personable and friendly. Took interest in my concerns and put me at ease ensuring me the work being done was quality by true professionals.
Awesome sales department - Lynn
Awesome buying experience. I have had some really bad experience at other dealers, this dealership was way different. No stress and no games. All went great. I couldn't be happier.
Great Experience, Straight Shooting and Very Friendly Staff - chillnvillian
Loren did an great job working with my girlfriend for her first used car purchase. He was very upfront with the details of the vehicle we were looking at and went out of his way to get each little detail that we asked for. He listened to what her needs / wants were and offered alternative options. When we said she wasn't really looking for anything else, he wasn't pushy or rude, just explained his reasoning at left it at that. I have only had (2) other car purchasing experiences that were this friendly and helpful. Thanks Loren. (Five Stars)
We also worked with Tom from Finance and he was awesome as well. When some of the paperwork got complicated and he saw my girlfriend get a little excited, he thought carefully about the way to properly word the conversation to ease her fears. So well handled.
Such an all around great experience and we left thoroughly satisfied and comfortable with her purchase. Thanks to all the staff who were in the background who made this happen and a great all around experience.
Thanks again Loren and Tom for your patience and work to get the deal done.. We would definitely recommend again.
My New Car!! - Kelly Stafford
I don't do reviews, however I feel that this one needs be done.. One week ago I purchased a new car..
MY DREAM CAR!! a 2017 mustang gt.. Being older I had planned for years about what I wanted and how I would make it happen. I got a call from Jake after I placed an internet request for a call. He answered my questions and one week later I was test driving one.. My plan was to have one built as I wanted but I was given a better deal on the one I had been testing. The entire experience awesome!
Everyone was friendly and made the car purchase that much sweeter,, Jake my salesman was the best..
He listened to what I wanted and understood my dream. I am looking forward to doing my car oil changes and such with Gus!! I previously worked in the car business for years and understand the process. A BIG BIG, thank you to Jake for working with me, it was a pleasure, and thank you Gus for helping me make my dream come true!!
No hassle, everything we looked at was well maintained.. - Davis
Kurt was the best car salesman I have ever worked with. Low pressure, very knowledgeable. Highly recommend Ford Fugate, we went to many places before and this experience was way better!
Very satisfied customer - Ducklady
I have never been a lover of car dealerships but this one deserves your time to visit. Each employee there that I encountered impressed me and I was very comfortable. Mike Zolman was my salesman and his professionalism and knowledge astounded me. He gave his full attention and concern to me. Thanks Korum for being outstanding.
Lucky - V
I worked with Larry Parker to find my 2006 Chevy Malibu and am absolutely thrilled with my purchase. He made a point to make sure I was always comfortable and happy with how things were happening. He was very kind and easy to work with. Very pleased with my experience at Harris Ford!
Felt like my business inconvenienced them. - Cynthia
Stopped in on Saturday morning intending to purchase a vehicle. I was driving my old piece of junk, but prequalified to spend three times what I wanted to spend. When I walked in, Reuben tried to pass me off to another salesman who said he was too busy to help me. Reuben then said he would help me, but didn't seem happy about it. But, guess what! I still bought a vehicle on Saturday - from Haselwood Auto Group! Spent $16,000 and was happy with every minute of the service they provided! Bruce Titus can take a lesson from Haselwood.
Excellent experience except on bad apple! - SemperFi
-Service Department is five stars, Josh (Service Manager) and Kyle H., are awesome to work with. I have a 2000 Ford F350 7.3L and Kyle is the ONLY mechanic I will let work on my truck.
-Sales: I would rate as four stars. Yiwen "George" Li was a wonderful salesman, he and David made the transaction as smooth as a sales experience could go. The General Manager was professional and stepped in to help complete the transaction on a Certified Pre-Owned F150.
-Finance: The rating scale does not go low enough to rate Jim in finance. A zero would be providing a complete disservice to the number zero. First he was the most pushy person I have ever met. He does not understand when a customer says, "no thank you", that it should be his cue to MOVE ON. He was rude, condescending, disrespectful, and unprofessional. After telling him no thank you and no several times when he was offering the extended maintenance plan, I was forced to walk out of his office and get the GM. We have secured 1.9% financing vice the 3.9% that he offered as his "best deal". If you are purchasing a vehicle from Bellevue AutoNation, you are highly encouraged to find your own financing. Do not fall prey to his attempted strong arm tactics!!!!!!
Internet purchase finter - Tigg
Found the exact truck and color on the lot.. Perfect for me Wish it was a manual...rides nice...
I love it,,,,
Sales staff was helpful and friendly....
Best day ever... - Kathy1965
Mira and the rest of the staff at Sound Ford made this car buying day a wonderful experience. Thank you all for the great service..
Mikes review - Elguapo43
I saw the ad for two vehicles on the website or maybe auto trader. Two low mileage Fusions.
I called to confirm with Danny. Both cars were lined up together. We took a test drive.
We started the paperwork. My credit union had already pre approved me. Darin the finance person had me sign the papers.
The car was washed and backed into the showroom. My son discovered a tiny scratch. It was repaired the next week. Within 3 days I brought in a check for the car. Danny connected my blue tooth cellular. A week later he connected Sirius for me.
End of story.