I don't usually write reviews, but this dealership earned - shujaath
I don't usually write reviews, but this dealership earned it - especially Josh H. (Sales) and Robert F. (Service).
Josh made the sales process smoother than my morning coffee. No gimmicks, no games, and just honest communication, quick responses, and a genuinely effortless experience from start to finish. The guy's got sales skills and a conscience, which feels borderline illegal these days. I walked into the dealership just to check out a Cadillac listing.... and walked out an hour or two later with my Cadillac - which I'm absolutely loving.
Robert, on the other hand, is basically customer service royalty. His attention to detail is unreal (in the best possible way). He followed up proactively, explained everything clearly, and made sure I felt like a priority, not a problem to fix. Even with his packed schedule, he managed everything with patience, humor, and a level of professionalism that's rare to find.
Between the two of them, they turned what's usually a stressful process into something I'd genuinely recommend. Dealerships everywhere could learn a thing or two from these two.
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