On 3/12/2014 9:19:14 AM rutans wrote:
I just dropped by Boston Volvo Village to take a look at what Volvo had to offer these days. Kerry Trainor came over to see if he could assist me, and indeed he did. I was very impressed with the service he provided. He was very knowledgeable and spent a lot of time answering my questions. I sat in various models, pestered him about different technology and engine offerings and "packages."
Listening to the my needs (limited vision in one eye means I want ALL the driver assistance technology...and of course there must be room in the trunk for golf clubs!), Kerry helped me consider the S60 T 5 AWD as a good choice. Though it was obvious to Kerry that I would not be buying during this visit, he continued to spend as much time with me as I wanted.... all without a hint of pressure.
If I do end up buying a Volvo, it will definitely be with Kerry. I would feel very confident that he would remain my ally for the length of time I owned the car.On 3/11/2014 11:22:56 PM counselor76 wrote:
Smythe Volvo has been my car dealer since 1978. The service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel that the money i have spent on servicing my car has been worth the cost. My 2004' S 80 has 124,000 miles and rides very well for the age of the car. My last contact was a short time ago when I was concerned about a possible transmission problem. Service Manager Nick Pavano handled my problem and concern tactfully and assured me that my concern was not an issue of any magnitude. What a relief !!! Thanks Mr. Pavano and Smythe service.