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Autohaus BMW

St. Louis, MO

4.8
4,450 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,450 reviews

October 26, 2026

Autohaus was great. Brett, the sales consultant and Todd, the General Sales Manager were both outstanding to work with. I'd highly recommend this dealership if you're More

by whoffman519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Autohaus BMW responded

Thank you for the 5 - star review! We strive to be as prompt and accommodating as possible, Brett and Todd are the best! We are thrilled to hear about this experience, and thank you for future referrals!

October 26, 2026

Brittany is the best. I bought my most recent vehicle from a different dealership but get service at Autohaus solely because of Brittany. More

by Matt French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Autohaus BMW responded

Matt, on behalf of Autohaus, I would like to thank you for using us for service, and your feedback and kind words is appreciated. We strive to give our customers the best service. If there is anything else we can do for you, please let us know!

October 23, 2026

They have the best great Service showroom and employees I like the Royal showroom and the the service department and that sells department for the merchandise for the customers fast and easy oil change and More

by YMCMB58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Burjoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! It's customers like you who make our work so rewarding. We can't wait to welcome you back for another wonderful experience. If there's anything else we can do to make your visits even more special, please don't hesitate to let us know.

October 21, 2026

Service staff are not friendly whatsoever! Plaza service center is great as are the people that work there. More

by lynneschlosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Autohaus BMW responded

Thanks for the review! Sorry to hear some of your experiences was less than 5 stars. Please let us know what we can come up with a solution to bring a smile on you face..... and a better rating too. If there's anything we can do please contact Autohaus BMW!

October 21, 2026

I wish i eould have known i couldnt just drop off my car and come back in three hours. It was a full 24 hour wsit. Not great! More

by rferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. Sorry for any inconvenience you may have had. If there is anything else we can do for you, please let us know.

October 21, 2026

Everyone was really nice and the service was great. Really like the spacious dealership. We heard about you all and glad that we finally made it. More

by lacross13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! You made our day with this review. We strive to deliver great experiences consistently so we can hear about fantastic reviews like this one. It's customers like you who make our work so rewarding. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

October 16, 2026

Everyone I met at this dealership was considerate and helpful. From my salesperson to the finance person and the tech help in between, all were enjoyable to work with. More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asmir Pajazetovic
Oct 19, 2026 -

Autohaus BMW responded

Thank you for your wonderful feedback! We’re delighted to hear our team were accommodating with the purchase of your vehicle. It’s great to know you were taken care of, that’s exactly what we strive for here at Autohaus BMW. We truly appreciate your trust and look forward to welcoming you back!

October 16, 2026

The service is excellent and the staff are very knowledgeable and friendly. The facility is very clean and well maintained with care. More

by richardebuckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

richardebuckley responded

Brittany Weiss is the best! She makes your experience special.

Oct 19, 2026 -

Autohaus BMW responded

Thank you for the 5 - star review! We are pleased to know about your positive experience with Brittany, and we are grateful to have such a positive staff. Thank you for choosing Autohaus!

October 16, 2026

The service advisor was very nice and professional. I was taken on time. The car was ready and everything was done in a timely manner. Much better experience than at Plaza BMW. I only went to Plaza be More

by afried2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! Our goal is 100% and it's wonderful to hear that Chris Buie achieved that goal with you. He's is dedicated to providing everyone who visits the service department only the best there is to offer. Please come to back to visit anytime!

October 15, 2026

A very personalized experience. Everyone works to make you comfortable and take the stress out of buying and serving a car. I work directly with Todd, Nick and Zinaida in case you r More

by TerryJLondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience here at Autohaus BMW. Thank you for choosing Autohaus and for taking the time to leave such positive feedback.