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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
4,323 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,323 reviews

June 22, 2026

They charge an extra 2% if you use a credit card to pay for service. Next time I’ll check other dealers re credit card fees and take my business to any that does not charge the fee More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2026 -

Autohaus BMW responded

Hi Joe, Most dealerships have a credit card fee now. Debit card, cash or check is no fee. You also received an automatic 5% rewards posted to your Autohaus app for you to use on your next service visit. So a net plus 3%. Perhaps you will reconsider. Thanks.

June 22, 2026

Excellent service every single time. Very pleased with the whole experience. Brittany is wonderful at her job, BMW is lucky to have her. More

by dawnsturmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Brittany. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus.

June 18, 2026

It was a great experience for having a car from this dealer. Especially Steve Zitko was amazing, he was so kind and patience More

by Ozcelikmenekse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Autohaus BMW responded

Thanks for the review! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with Steve here at Autohaus. Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad we helped to make your experience such a positive one

June 17, 2026

Cassie had me in and out quickly and was a pleasure to work with! They even delivered my car to me, amazing service. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Autohaus BMW responded

Bella, thank you for your review! We're delighted to hear you enjoyed working with Cassie at Autohaus BMW in the service department. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

June 17, 2026

Excellent customer service and prompt notice of status. Always goes above and beyond to create an amazing experience for the customer. More

by DarrellQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is our top priority. Your feedback motivates us to keep exceeding expectations.

June 17, 2026

Zinaida was a great service advisor, helping me prioritize the maintenance my car needed. She was easy to communicate with. More

by Aristoteles Marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience with Zinaida in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

June 16, 2026

Text support was quick and efficient. I appreciated the video from technician explaining the work done in my vehicle. I greatly appreciated the use of a loaner care since it took 5 days t More

by bradencharity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed the video and Geniuses here at Autohaus. You'll always welcome here at Autohaus!

June 15, 2026

Brett and Amy were amazing and I will always buy my BMW's from Autohaus! More

by Randazzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy in finance!
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Jun 16, 2026 -

Autohaus BMW responded

Thank you for your review and for making your purchase with us! We're so glad to hear that you had a positive experience with Brett and Amy. We strive to make every customer feel valued, and we're thrilled that we were able to do that for you. Once again thanks for visiting Autohaus, and you are always welcome here!

June 15, 2026

Awesome experience at Autohaus! Just took me 40 minutes with straight forward pricing and a seamless process to get me into my X7. More

by edmarc.barbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Autohaus BMW responded

Thanks for the review and congratulations on your new car! It is wonderful to hear that Autohaus was able to provide you with a seamless experience we strive to provide all our customers. We look forward to working with you in the future. Congratulations on your X7!

June 15, 2026

Excellent facility, state-of-the-art, convenient location, amazing staff. Very attentive and responsive, Excellent! More

by Richchapman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emerson
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Jun 15, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience with with the staff. in the service . Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

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