Autohaus BMW

Always attentive to my needs. Courteous. Professional service in a timely manner. I have never been disappointed. Courteous. Professional service in a timely manner. I have never been disappointed. More

Service process was very smooth and easy. They got the car in and out quickly and efficiently. I liked the text video from the service department explaining how the car was. Only complaint wa They got the car in and out quickly and efficiently. I liked the text video from the service department explaining how the car was. Only complaint was that my service representative was kind of rude. I arrived a few minutes early and she had not yet arrived. Once she arrived I tried to check in with her and she was not nice. Said she wasn’t ready to talk to me in a rude way. I u destined she was just getting settled but she could have said it in a much nicer way. She also didn’t follow up once my car was ready to go. Honestly she seemed annoyed every time I talked to her. I would like a different service representative on the future. More

My experience with Autohaus BMW has been very positive. The service staff and technicians are excellent. The service staff and technicians are excellent. More

Over the last 10 years I have purchased two cars from Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the serv Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the service bay. All members of the service staff are both courteous and efficient. I love how the technician working on my car will send a short video to inform me of what he is doing and the overall condition of my car. I have always been confident of the quality of the repair or service I receive. More

Very accommodating with my schedule. Thorough in explaining what repairs I needed. Set my expectations well on time frame. Thorough in explaining what repairs I needed. Set my expectations well on time frame. More

Great buying experience. Bob Dedert along with Steve Zitko, did a great job getting me into my X5. Bob Dedert along with Steve Zitko, did a great job getting me into my X5. More

Great service, nice dealership, nice loaners. Service and atmosphere make for an easy visit every time Service and atmosphere make for an easy visit every time More

This is the third BMW we've bought from Autohaus, and won't be our last. Jens was very knowledgeable and great to work with, and we appreciate Autohaus' straight-forward, "no pressure" sales approach. Th won't be our last. Jens was very knowledgeable and great to work with, and we appreciate Autohaus' straight-forward, "no pressure" sales approach. Their service department is good to work with too. More

Joe, Marquis and Steve were great. They were very responsive and very customer service focused. They were very responsive and very customer service focused. More

I had an oil change. Two days later a light comes on check brake fluid. Not sure why that wasn’t checked during oil change. I drive 45 minutes one way to get my car servi Two days later a light comes on check brake fluid. Not sure why that wasn’t checked during oil change. I drive 45 minutes one way to get my car serviced. Now I have to deal with the brake fluid. Not happy More