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Autohaus BMW

St. Louis, MO

4.8
4,254 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,254 reviews

April 27, 2026

I had a great experience working with Jens while buying my new car. He was incredibly responsive and kept me updated every step of the way with thoughtful texts and check-ins, which made the whole process More

by jordanmblock
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Autohaus BMW responded

Hi Jordan, Thank you for your amazing review! We're happy that Jens was able to make your experience special. He works hard to make ensure every customer feels valued, and we're thrilled that you noticed his dedication and care. We'll be sure to share your kind words with Jens--- it's the feedback that keeps our team motivated, We truly appreciate your support.

April 27, 2026

Jens is a great person to work with when you are thinking about getting a new car. Absolutely no pressure, focused on addressing any issues or concerns. Extremely knowledgeable regarding the car functional More

by SKC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Autohaus BMW responded

Thank you for the amazing review! We're so happy to hear that Jens and Steve were able to make your experience special. They work hard to ensure every customer feels valued, and we're thrilled that you noticed their dedication. It's feedback like yours that keeps our team motivated. We truly appreciate your support.

April 27, 2026

Very helpful. made a long distance purchase and delivery easy. Very professional and helpful staff. More

by Jpeternell83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the sales department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 27, 2026

Bob Dedert is terrific. Great knowledge and service. I'm a repeat client Thank you More

by ritamohr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Autohaus BMW responded

Rita, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear Bob was able to assist you. Once again thanks for the review and for visiting Autohaus!

April 25, 2026

Dealt with 2 problems of my vehicle promptly. Professional service and kind service. Good communication More

by moudanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

April 24, 2026

Started on time. Everybody was polite. The waiting area was clean and well stocked. No complaints More

by srblackwell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 24, 2026

Had an appointment for a couple of recall items on my car. A full inspection was made. Because the car was going to be there longer than a day I was given a loaner. The process went smoothly and quickly, More

by agsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

April 24, 2026

Brittany Weiss the service advisor was very helpful and the mechanic Mateo was excellent best service experience. More

by mirzahafizovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mateo
Apr 24, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Brittan and Mateo. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus.

April 23, 2026

Friendly and job well done on my repair. Got me in early the next morning after I called. More

by Chris fava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Autohaus BMW responded

Thank you for your thoughtful review! We truly value your support and your feedback helps us grow and improve you with great service. Please don't hesitate to reach out if you ever need anything else.

April 22, 2026

All of the staff were very friendly and knowledgeable. My sales rep, Steve Z, was great! All of my questions were addressed and the entire process was efficient. Based off of my experience, I highly recom More

by laura_lowry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Autohaus BMW responded

Laura, thanks for the review and congratulations on your new car! It is wonderful to hear that Steve was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you in the future.