Back

Autohaus BMW

St. Louis, MO

4.8
4,278 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 4,278 reviews

May 19, 2026

Communication about the damage to my car was excellent. I knew what they were going to do and when. They delivered as promised. They are also cordial and respectful. Great attitude. More

by sherry.tucker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Bruner
May 21, 2026 -

Autohaus BMW responded

Thanks for the review! The service department give their best to help customers and we're delighted to hear you enjoyed our services with a positive experience. We hope to see you again when services are needed!

May 19, 2026

Quick and good service; much appreciated; I enjoyed the chair massage; friendly conversation and staff More

by rosalind1348
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Burjoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
May 19, 2026 -

Autohaus BMW responded

Rosalind, thanks for the review! We're thrilled that you had an amazing experience in the service department and the massage chair. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

May 18, 2026

Everything was excellent. They were so patient with our test drives and indecisiveness. They made the process so very easy! Many thanks!!! More

by nicole.v.411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Goretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley, who helped program the car before we left. Also 5 stars!
May 19, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review and the kind words! We're thrilled to hear about your experience with Autohaus. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to assist you in the sales department. It's customers like you who make our work so rewarding. If there's anything else we can do please don't hesitate to let us know.

May 17, 2026

Easy process. Quick responsive service. Had the car I wanted. Quick process for vehicle purchase. More

by aaronwjoyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Autohaus BMW responded

Thank you for sharing your experience with us! We're excited that your purchase with us was a success and we hope you're enjoying your new vehicle. Your feedback means a lot, and we're grateful you chose us here at Autohaus. Welcome to the BMW family!

May 16, 2026

Work was done well in a timely manner. Appreciate the maintenance video update. Great customer service More

by gbmarq88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed the maintenance video. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations. We hope to have the opportunity to serve you again in the future.

May 13, 2026

Autohaus BMW discovered the source of a leak from my x1. The technician’s video allowed me to see exactly what the problem was and the washer pump was in stock. The multi-point inspection provides reassuran More

by threedognights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations. We hope to have the opportunity to serve you again in the future.

May 13, 2026

Trey was great. Friendly, fast, thorough and helpful. Service was provided quickly and the mechanic’s video walkthrough was useful. More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Autohaus BMW responded

Brent, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed Trey in our service department with a positive experience. You'll always welcome here at Autohaus!

May 12, 2026

The dealership was very clean and very helpful with everything I was doing there good More

by Cynthia.cross00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience here at Autohaus. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

May 12, 2026

Trey was very knowledgeable and helpful throughout the whole process of ordering my special rims for my vehicle from Germany and when the warehouse in Germany sent the wrong rims Trey was on top of the si More

by thompson0555
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience with Trey in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

May 12, 2026

Needed brake pads replaced. Bid was below non-dealer quotes. We arrived early, and were taken right away. Job was completed in just over one hour, and final price was as quoted More

by jrs63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier (Emma) was courteous and efficient.
May 19, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our service department with a positive experience. You'll always welcome here at Autohaus!