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Autohaus BMW

St. Louis, MO

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Employees
Reviews
Vehicles
4.8
4,311 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,311 reviews

June 12, 2026

Wonderful place full of helpful employees! Very fast getting us in an out of there. More

by Kunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

June 12, 2026

Very organized and customer friendly. Service performance is detailed to tge clients. I always receive excellent service. Thank you! More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear we was able to assist you. Once again thanks for the review and for visiting Autohaus!

June 12, 2026

Very welcoming staff. Melanie my service agent is very knowledgeable about my car service needs. I love the texting option during my car service bc I can’t always pick up More

by Thiky.walther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, Melanie is committed to making all of customers happy. If there's anything else we can help you with please don't hesitate to let us know.

June 11, 2026

My advisor (Chris Clem) is amazing and has been a complete joy to work with hr last 4 years; the dealership is polished and professional More

by ELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Chris C. Your support means a great deal to us, and we couldn't have been more happier to assist a repeat and loyal customer here at Autohaus.

June 11, 2026

Melanie was great. Explained and took care of everything. Answered all my questions. car came back “sparkling clean “. Very pleased. More

by richardwstein45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Autohaus BMW responded

Richard, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed Melanie in our service department with a positive experience. You'll always welcome here at Autohaus!

June 10, 2026

I liked the video update, the audio wasn’t good. I had to make a second trip back because after the oil change they didn’t reset the service notification. Having to return made the experience less t More

by marcia.wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're sorry for the inconvenience of having to return. We definitely appreciate your service and hope to see you in the future.

June 09, 2026

Everyone was so easy to work with and made the process stress free. Would definitely be a repeat customer. More

by dressage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing stress free experience in the sales department. Thank you for choosing Autohaus, and for taking the time to leave such positive feedback. You're always welcome here!

June 08, 2026

Everyone was exceptionally pleasant and courteous. Service was prompt. Facility was clean and inviting. Highly recommended! More

by docjws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed the service and the clean facility. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations. We hope to have the opportunity to serve you again in the future

June 07, 2026

Always great service. Loved the loaner car too! Very smooth, professional and easy transaction.Thanks More

by ldonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us and we strive to give our customers the best experience. We appreciate the great review and look forward to working with you again.

June 07, 2026

Quick and timely service was given on the X3. Tech gave us a video update after inspecting the car. Work performed promptly. More

by Bob B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Autohaus BMW responded

Bob, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our service department with a positive experience. You'll always welcome here at Autohaus!

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