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Autohaus BMW

St. Louis, MO

4.8
4,229 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,229 reviews

April 07, 2026

The car is absolutely wonderful. The staff made the purchase quite easy and their knowledge was helpful. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Autohaus BMW responded

Thank you Chris for sharing your experience with us! We're excited that your purchase with us was a success and we hope you're enjoying your new vehicle. Your feedback means a lot. We're grateful you chose us, and we made you feel valued. Welcome to the BMW family!

April 07, 2026

I had a great overall experience. The technicians kept me updated on the progress and the job was completed in a timely manner. More

by banquetmanagerghcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a great experience here in the service department and with the technician. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 07, 2026

Extremely friendly and helpful dealership, I went in for the first time to get service on my new bmw and they treated me like a VIP. More

by Zachmckay11a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Autohaus BMW responded

Thank you for your review! I'm glad to this is your first visit here at Authohaus with us! We're so glad to hear that you had a positive experience. We strive to make every customer feel valued, and we're thrilled that we were able to do that for you. If you have any questions we'd be happy to help.

April 07, 2026

I have been working with Chris at Autohaus for over 2 years. He is awesome. Great communication, always. More

by jenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Autohaus BMW responded

Thanks for the review! Chris always strive to give his best to help customers and we're delighted to hear you enjoyed our services with a positive experience. We hope to see you again when services are needed!

April 06, 2026

I worked with Jens Petermann. Excellent customer service. Responsive and efficient. No xx games or lies. Much better deal than any other BMW dealer in the STL area. More

by jhhcoc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review and the kind words! We're thrilled to hear about your experience with Jens. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to assist you in the sales department. It's customers like you who make our work so rewarding. If there's anything else we can do please don't hesitate to let us know.

April 03, 2026

From the moment I arrived, everyone I came in contact with was attentive. I was very pleased More

by Rjg1949
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in Service
Apr 04, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear that our team provided you with outstanding services. Autohaus goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of our work.

April 03, 2026

Quick service turnaround, no issues with the work performed or staff. Chris B. Was helpful when I had a question on future service required. More

by Nick O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Autohaus BMW responded

Thank you so much for your kind review! We're so glad that Chris was able to assist you. Chris is truly an asset to our team, and it's always wonderful to hear that his efforts are appreciated. We'll be sure to pass along your feedback to him. If there's anything else we can do for you, don't hesitate to reach out!

April 03, 2026

Not satisfied the exact same issue still exists! I've left messages, No calls have been returned $2,500.00 dollars down the drain. Engine light is still on . I'm xxxxxx More

by ogkelz007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Rackhaus
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

Finance guy was very helpful. Loved his candor. He went out his way to make things easier. More

by Quianarambo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Harness
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Autohaus BMW responded

Thank you for sharing your experience with us! We're excited that your purchase with us was a success and we hope you're enjoying your new vehicle. Your feedback means a lot, and we're grateful you chose us. You always welcome here at Autohaus BMW.

March 31, 2026

Buying a new car at AutohausBMW was such an easy and painless process. The offer was reasonable from the start. The salesman made sure we received all the available discounts. He was so thorough and eff More

by RobertJFry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review and the kind words! We're thrilled to hear about your experience with Jens. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you in the sales department. It's customers like you who make our work so rewarding. Thanks for continuing his Dad's legacy. If there's anything else we can do please don't hesitate to let us know.