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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
3,947 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,947 reviews

September 11, 2025

Great buying experience. James was friendly, courteous, and professional. No unnecessary pressure or xx. I really appreciated the training for setting up the car for my us More

by mikeyklaatu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dancho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashly Crumel
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Sep 11, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you trusting James in the sales department with the purchasing of a new vehicle, and no pressure was obtained. We are thrilled that you enjoyed your experience with us. We look forward to working with you again.

September 11, 2025

Great service experience. Well kept facility with knowledgeable service advisors. Would definitely recommend to a friend. More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie
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Sep 11, 2025 -

Autohaus BMW responded

Lance, thank you for the review! We are happy to be of service and look forward to the next time, take care!

September 10, 2025

Sales person was courteous and helpful. Good follow up after our first visit. Dealership was clean and organized. More

by Jsbuescher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

September 10, 2025

The service was great, but I was disappointed because my car is usually detailed inside and out, and it was not done this time More

by Choehngraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Autohaus BMW responded

Thanks for the review! Sorry about the wash, I don't know how we could have missed that, we have you for the next visit. We are happy to be of service and look forward to the next time, take care!

September 08, 2025

Greatest service I have ever recieved in a car dealer. Remarkably helpful, quick responsive and kind people. More

by emrebingul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

September 08, 2025

The service team are ungrateful for my business. They’re not kind. They don’t use the words thank you. The service mgr Chris Klem is equally as bad. I’ll never buy another car from Autohaus and will More

by douglas.reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani the cashier an A++. She should be a service associate.
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Sep 08, 2025 -

Autohaus BMW responded

Douglas, We are sorry to hear of your disappointment with your service experience. We value all of our customers and always want to make certain that we show our appreciation. It is troubling to hear otherwise. If you would like to discuss this issue further, please reach out to our Service Director, Todd Feuerhaken. at 314-727-8870. Thank you for your business, and letting us know about your experience. We wish you well.

September 08, 2025

The staff was very friendly and I attentive and I will always be bringing my car back to here More

by Teend_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

September 05, 2025

Very friendly, prompt and professional great job and keep up the good work! Nice waiting area to get work done too More

by Lisarlandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

September 05, 2025

Great service. Chris Buie got me in there and out quickly. Jordan Sieve did a great job replacing the brakes and getting all the servicing done. More

by Barney E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Chris Buie in service and Jordan Sieve the technician with the services they provided to you. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again!

September 04, 2025

I like the service department, especially the video of my car diagnostic and explanation of the service. More

by donnalobdell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Autohaus BMW responded

Thanks for your feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

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