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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
3,941 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,941 reviews

September 05, 2025

Very friendly, prompt and professional great job and keep up the good work! Nice waiting area to get work done too More

by Lisarlandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

September 05, 2025

Great service. Chris Buie got me in there and out quickly. Jordan Sieve did a great job replacing the brakes and getting all the servicing done. More

by Barney E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Chris Buie in service and Jordan Sieve the technician with the services they provided to you. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again!

September 04, 2025

I like the service department, especially the video of my car diagnostic and explanation of the service. More

by donnalobdell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Autohaus BMW responded

Thanks for your feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

September 04, 2025

I bought my first BMW from autohaus in 2017. The service and treatment has been amazing. I bought my second BMW from autohaus m550I in 2023 same amazing treatment up until my last visit for an o More

by M550i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Autohaus BMW responded

Thank you for your valuable feedback. We apologize for any delays you experienced at Autohaus; this is not our usual standard. Your input helps us improve, and we'll work on ensuring the best service in the future. We hope to have the chance to serve you even better next time.

September 04, 2025

Bob and Heather were professional and courteous. Extremely comfortable to be around. Counting on the service department to be the same. More

by Don Klingler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are looking forward to your next visit, whether it's purchasing another car or visiting the service department. We'd love to continue providing great services to an awesome customer like you, and we want every experience to be 5 - stars! Thank you once again for choosing Autohaus!

September 03, 2025

Always professional and easy to work with. The dealership provided a loaner car, no questions asked. More

by nickmu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 03, 2025

Salesperson was great and had patience during our selection process. Overall dealership execution after that was poor. We have purchased several vehicles from this dealership and this was by far the More

by Card Fans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Terrazas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New car prep team did not perform well, missed things
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Sep 04, 2025 -

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making any necessary improvements. If there's anything specific you'd like to share to help us make it better, please don't hesitate to let us know.

September 03, 2025

Great experience! Everything was handled via email so all we had to do is go in and sign. They also worked directly with the Bank. Steve was absolutely great to dea More

by shannon.lydon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you trusting Steve in our sales department with purchasing of a new vehicle. We are thrilled that you enjoyed your experience with us. We look forward to working with you again.

September 03, 2025

Professional service staff and comfortable waiting area. Kept me apprised of the status of my vehicle. More

by Pacex5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Autohaus BMW responded

Thanks for the 5 -star review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

September 02, 2025

Great service from Chris Clem. Loaner car to fixing the belt all complete in time More

by hartrichstephen97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Autohaus. We appreciate the review and look forward to working with you again.

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