Autohaus BMW

Had an appointment for weeks to drop off. When I arrived, I was told it might be 2 days before it was ready because I was dropping it off. I asked how long if I wait, so I lied and said I wou When I arrived, I was told it might be 2 days before it was ready because I was dropping it off. I asked how long if I wait, so I lied and said I would wait. It was ready in less than 2 hours. Of course, you tried to upswell me when I picked it up - to the tune of more than $5k! BMW dealerships are the worst. More

Consistently the best customer service in the area. Service advisers are extremely knowledgeable, professional, and provide routine updates. Service advisers are extremely knowledgeable, professional, and provide routine updates. More

Very fair and attentive even when selling a lower end used vehicle with an older trade-in. used vehicle with an older trade-in. More

Friendly service, super cool facility, very accommodating to customers needs. Clean. Approachable staff. We were able to keep a loaner car for as long as our car was in the shop. So nice. to customers needs. Clean. Approachable staff. We were able to keep a loaner car for as long as our car was in the shop. So nice. More

Very professional staff! We will certainly use this dealership for future purchases. Thank you for a positive experience. We will certainly use this dealership for future purchases. Thank you for a positive experience. More

Patti Kupfer, our service advisor and David Mainini, our technician were amazing. We were concerned that we would not be able to replace our previous service advisor Linda Schaeffer, who retired. She was f technician were amazing. We were concerned that we would not be able to replace our previous service advisor Linda Schaeffer, who retired. She was fantastic and we miss her! We were very, VERY happy with Patti and will be returning anytime our X5 needs servicing! More

Excellent, highly efficient and courteous service. Would highly recommend to any one interested in a BMW Would highly recommend to any one interested in a BMW More

Kyle Roland who is very tentative and Quick to return my phone call. He was thorough and professional and went out of his way to take care of a problem. First time I’ve been to your dealership and I will re phone call. He was thorough and professional and went out of his way to take care of a problem. First time I’ve been to your dealership and I will return because of him. And your waiting room is lovely clean and I enjoyed my snack while waiting. Thank you. Will tell everyone to come to your place and thanks to Mr. Rowland for taking care such good care of us. More

Communication and service always very strong. Over delivered Brought car in and no hassle and it was completed ahead of early delivery. Over delivered Brought car in and no hassle and it was completed ahead of early delivery. More

Brought car in re car fob issue 3-7. "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car wo "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car would come to a stop, 2.) Car's alarm went off while car was parked in the garage,3.) fob would not open car doors. When I returned I was told 1.) we hear that a lot, something obscuring the sensor, 2.) we show that's happened 10-12 times NOT WHILE SITTING IN THE GARAGE, 3.) the tech didn't have any problem w/ the fob WITH NO EXPLANATION (repeatedly). These fine folks did offer to replace my 20000 miles tires w/ $1500 of new. So believe all these 5 star reviews if you like! More