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Autohaus BMW

St. Louis, MO

4.8
3,377 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,377 reviews

April 11, 2023

Pretty attentive and is able to respond to requests when it’s urgent. Customer service was pleasant and it has a nice lounge area with decent snacks and a good working space to do work while you wait. More

by caftans-staff.0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star service review! We appreciate it!

April 11, 2023

Great customer service by the entire team. My go to place for all my BMW needs. More

by bship22
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great 5-star review! We appreciate your business and look forward to serving you in the future.

April 11, 2023

Always amazing professional friendly service! I have never been less than 150% satisfied and would never go anywhere else! More

by corneliap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great 5-star review! We appreciate it!

April 10, 2023

Zaynida did a great job with servicing my vehicle. It was at the end of the warranty period. More

by tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star service review, Tracy!

April 09, 2023

Highly recommend. I generally hate the car buying process but these guys made the experience rather enjoyable. Level of service is remarkable and willingness to work More

by Ryantkuehn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great review, Ryan! We wish you many, many happy years with your (new to you) BMW!

April 08, 2023

Generally I have been very pleased this time not as much. I was quoted a price, then after service I was told that price didn’t apply to my X3. I was also told brake service was completed last visit now More

by fiegelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wirick
May 16, 2023 -

Autohaus BMW responded

We apologize for any inconvenience or confusion during your last service visit. I assume you are speaking about Value Service that didn't apply to your model/year, but without your correct name, I cannot verify that. If you would like to discuss this further with our Service Director, Todd Feuerhaken, please call him at 314-727-8870.

April 08, 2023

Just recently bought my 2nd car from Autohaus. Just like last time, the whole process was as seamless & hassle free as car buying can possibly get. My salesman, Jens Petermann, did an excellent jo More

by nickahuff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the great review, Nick! We appreciate you letting us know about your BMW order/purchase experience and we wish you many, many happy years with your New BMW!

April 07, 2023

I recently had the immense pleasure of purchasing a 2016 BMW 740i at Autohaus BMW, and I cannot sing their praises enough. The entire experience was top-notch, and Marquis, our salesperson, was the epitome More

by scharway
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for this wonderful review! We are so happy to hear that Marquis has made your experience one to remember, he tries very hard to outshine other members of our Sales Team, with Service and Genius experience, he brings a lot to the table in the way of knowledge and passion for BMW. We are very proud of him and hope you have many, many happy memories with your (new to you) 740i BMW.

April 07, 2023

From ordering to delivery and every step in between, Bob and the Autohaus team went above and beyond to make sure that I felt valued and taken care of. If I had a question, no matter how big or small, Bob w More

by Stephen B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
May 16, 2023 -

Autohaus BMW responded

Thank you for the great review, Stephen! We are very proud of our sales team, and please don't hesitate to let us know if you have any other questions about your new BMW. Have a great day!

April 07, 2023

it was very good experience with BMW i’m very happy with my new BMW More

by Vshisgal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitri Borissov
Apr 08, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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