Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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It was refreshing to not have to fight to get service done. In today's world, customer service, quite frankly, sucks. Sorry to be so blunt. But you guys definitely changed that vision around. Thank done. In today's world, customer service, quite frankly, sucks. Sorry to be so blunt. But you guys definitely changed that vision around. Thank you for your help and be assured that even though Motor Works is 5 minutes from my home in Deer Park; I enjoy not only my new car as I drive to Northbrook but I know that I will be taken care of in a professional manner. Thank you Sheldon Goldner More
I had a great experience purchasing my new Car here. Customer service and delivery of my vehicle were great! Would definitely purchase another car here. Customer service and delivery of my vehicle were great! Would definitely purchase another car here. More
Autohaus has a way of making the painful reality of spending money on maintenance feel like it's worth every penny. The staff is friendly, knowledgeable and caring. I love the latest model loaners t spending money on maintenance feel like it's worth every penny. The staff is friendly, knowledgeable and caring. I love the latest model loaners that I get to drive and my car comes back clean and happy. Love working with this group. More
High marks for the cleanliness of the car and for the helpfulness of the salesman. Also, happy with the car’s pricing! Rob did a great job of getting the car set up so we could make the drive home to Io helpfulness of the salesman. Also, happy with the car’s pricing! Rob did a great job of getting the car set up so we could make the drive home to Iowa. More
Great wonderful. Ken was not only friendly and professional but kept me informed via text and had work checked that I didn’t know to ask for. Wonderful experience bringing in my car!! professional but kept me informed via text and had work checked that I didn’t know to ask for. Wonderful experience bringing in my car!! More
Had an amazing experience from the moment I walked in to driving off the lot. Everyone was very friendly and helpful. Oleg was wonderful! He helped me set up my new car before I left and answered all my que driving off the lot. Everyone was very friendly and helpful. Oleg was wonderful! He helped me set up my new car before I left and answered all my questions. He is very knowledgeable. Damien did everything he could to get me the best deal possible . More
Service is always first rate. I really like the loaner program, as it allows me to drop off my car, work as normal, then swap out once the work is done on my car. program, as it allows me to drop off my car, work as normal, then swap out once the work is done on my car. More
Kevin helped me find a great car and transition to my new lease!! He is great and professional!! Thank you for the great service! Highly recommend lease!! He is great and professional!! Thank you for the great service! Highly recommend More
Everything was great! Prem was so nice and helpful! Work was finished on time and everything was clean regarding COVID. Thank you for all of your help! was finished on time and everything was clean regarding COVID. Thank you for all of your help! More
Did not give me options with lower cost. I was told I cannot use my loyalty points anymore. Overall not a good experience from a Mercedes dealer. cannot use my loyalty points anymore. Overall not a good experience from a Mercedes dealer. More