BMW and Mazda of Crystal Lake

I had a fantastic experience with Ralph, I was In-N-Out of finance within 10 mins. I purchased a lot of cars, this was one of the best finance experiences to date. No pushy sales tactics, which I 100% appr of finance within 10 mins. I purchased a lot of cars, this was one of the best finance experiences to date. No pushy sales tactics, which I 100% appreciated! I also worked with James, he was very helpful and made the whole experience go very smoothly. In the end, he did everything to make me happy with my new car purchase! And I’m grateful for Jim, the sales manager. In the end, he brought the sale to the finish line and got the right numbers delivered! Thanks More

Cody is our favorite car dealer EVER. I wish everyone could have Cody sell them their car. His eagerness to please and his willingness to learn as he went along was refreshing. The dealership had an issu could have Cody sell them their car. His eagerness to please and his willingness to learn as he went along was refreshing. The dealership had an issue with their computer that unexpectedly turned our visit into a 5 hour experience, but the staff all did their best to expedite things the best they could. Ann Cunningham More

Great selecting of new vehicles! Zack was helpful, informative, and professional!! Best car purchasing experience ever! No pressure buying, quick with numbers that offer options towards purchase. Lov informative, and professional!! Best car purchasing experience ever! No pressure buying, quick with numbers that offer options towards purchase. Loved 0% for 36 months. More

The folks at Mazda of crystal Lake were absolutely wonderful. We completed our purchase within 45 minutes which is unheard of at any other dealership. I would absolutely recommend purchasing a car fr wonderful. We completed our purchase within 45 minutes which is unheard of at any other dealership. I would absolutely recommend purchasing a car from the folks at Mazda of crystal Lake. Our salesperson, Zack, Was a pleasure to work with and was very accommodating throughout the whole experience. If you have never considered purchasing from Mazda of crystal Lake I would suggest you give them a try. More

Such a wonderful dealership! I consulted with many BMW dealers around me and chose to drive 1.5 miles to Crystal Lake to get my dream car. Throughout the whole process leading up to the purchase date, the dealers around me and chose to drive 1.5 miles to Crystal Lake to get my dream car. Throughout the whole process leading up to the purchase date, the staff stayed in contact with me keeping me updated on the financing status, purchase status, and steps needed in advance of the purchase day. Due to technicalities, financing was a rollercoaster, but at the end of the day, Leah, Heather, Michelle, Ralph, and Jim all teamed up and got me an AMAZING (truly) deal on my dream car! In 2 hours from arriving, I had a new car! Such a respectful, not "pushy" staff that earned my respect and business for years to come. This place is worth the drive! This team is genuine and values their clients! My experience was exceptional! 10/10 More

We had a great experience working with Anderson Mazda! Everyone was kind accommodating and really made the whole experience pleasurable! Excited about my new wheels! Everyone was kind accommodating and really made the whole experience pleasurable! Excited about my new wheels! More

Ralph did a great job in working to find a car that met my requirements. He was extremely responsive without been too pushy as other sales people are sometimes. Overall it was a very good experience and I my requirements. He was extremely responsive without been too pushy as other sales people are sometimes. Overall it was a very good experience and I would definitely recommend Ralph as a go to person for anyone looking to buy a BMW. More

James was great to work with. He was thorough explaining all the features on the car and answering all of our questions. He even helped us set up the Mazda app. to operate with the car! We're very happy. Th all the features on the car and answering all of our questions. He even helped us set up the Mazda app. to operate with the car! We're very happy. Thank you! More

Ralph was attentive, knowledgeable, and incredibly friendly. This is the second BMW I have purchased from this dealership and this experience was even better than the first time. The buying experience friendly. This is the second BMW I have purchased from this dealership and this experience was even better than the first time. The buying experience was very smooth and painless. More

Michelle is top-notch — truly service oriented from start to finish. Would highly recommend reaching out to her! We purchased an a gently used Lexus NX and I love it! to finish. Would highly recommend reaching out to her! We purchased an a gently used Lexus NX and I love it! More