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BMW of Darien
Darien, CT
1,893 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,893 reviews
August 24, 2023
Excellent customer satisfaction. Great app to show car while being repaired. A plus to get a loaner Great app to show car while being repaired. A plus to get a loaner More
by Albacrespo
Employees Worked With
Helpful August 24, 2023
Everything about the service was excellent very professional stayed in close contact. I couldn’t be happier with a service. professional stayed in close contact. I couldn’t be happier with a service. More
by Klejacq
August 23, 2023
Professional and courteous service. I have used this dealer for years and they never let you down. I have used this dealer for years and they never let you down. More
by Tony
Employees Worked With
August 23, 2023
Thank you for the loaner car and fast BMW service. And Tnx to Jamie Gonzalez. And Tnx to Jamie Gonzalez. More
by Roman
Employees Worked With
August 22, 2023
Always very organized and responsive. I have bought 6 or 7 cars from them and they are the best dealer I have done business with. I have bought 6 or 7 cars from them and they are the best dealer I have done business with. More
by ES3
Employees Worked With
August 22, 2023
Jamie, as always, was excellent! Loaner car was great and really appreciated. Parts department was also great…had to get new tire. Took longer than I hoped, as it was busy. Loved Loaner car was great and really appreciated. Parts department was also great…had to get new tire. Took longer than I hoped, as it was busy. Loved the car wash, as usual. Thanks More
by Ro
August 21, 2023
We spent 6 ½ hours in their waiting area. We needed a tire replaced and they had to find a dealer that had one. The problem was that they took over 3 hours to first look at our X3. When I bro We needed a tire replaced and they had to find a dealer that had one. The problem was that they took over 3 hours to first look at our X3. When I brought it in I explained that I believed that my tire needed a patch. They knew but I did not that you cannot patch a run flat lire. Therefore, the minute I gave them my X3 they should have looked for a tire but they obviously did not care. It did not bother them that we sat there from 7:20 AM until 1:50 PM. More
by Jssclu
Employees Worked With
August 20, 2023
Great sales reps and service dept. Purchased 5 autos here, another 2 by my wife . Purchased 5 autos here, another 2 by my wife . More
by djandrade
August 19, 2023
Excellent sales & service departments. Always a pleasure to deal with. They treat you with courtesy, care and respect. No surprises. Always a pleasure to deal with. They treat you with courtesy, care and respect. No surprises. More
by jameswsheehan
August 17, 2023
Have encountered attentive, pleasant and efficient personnel throughout. In particular, great service from Sales associate Steve Kozlowski and service advisor Jaime Gonzalez personnel throughout. In particular, great service from Sales associate Steve Kozlowski and service advisor Jaime Gonzalez More
by tg
