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BMW of Darien

Darien, CT

4.7
1,877 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 1,877 reviews

July 28, 2023

Once there was great. Just at start confusion with my reservation time. After that everything went as promised More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

BMW of Darien responded

Kathy, we're glad to know that your experience at BMW of Darien was positive overall. We apologize for the initial confusion with your reservation time but are happy everything else went smoothly!

July 28, 2023

Very attentive and knowledgeable service. No waiting time. Everything as expected plus more. Thank you very much! More

by bobbiwhitebook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

BMW of Darien responded

We're glad to know you had a positive experience with our team at BMW of Darien! We strive for attentive and knowledgeable service. Thank you for the kind words, we appreciate it!

July 28, 2023

Seb was absolutely fabulous. I have leased and purchased a lot of cars in my life and Seb was the cream of the crop More

by Feggelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

BMW of Darien responded

We're so glad to know that Seb was able to provide you with such a great experience at BMW of Darien. We always aim for the cream of the crop service! Thanks for sharing your feedback.

July 27, 2023

Smooth and efficient, Vince communicated very well. Definitely recommend this Service Department. Thanks for all your hard work. More

by LD51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

BMW of Darien responded

We're glad to know that Vince went above and beyond to assist you. Drive safely, and we hope to see you back again at BMW of Darien. Safe travels!

July 26, 2023

The key for me at this dealership was the sales associate Silvia Daniels. I have always purchased my BMW’s from BMW Bridgeport, 6 in the last 10 years and after working with Sylvia I decided to give Darien a More

by k.moor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

BMW of Darien responded

We're so glad to know that Silvia made your experience at BMW of Darien a memorable one! It's great to have you in our family and we look forward to serving you for many years. Enjoy your new ride!

July 26, 2023

Great experience. Easy to drop off, coordinate a loaner, and get the car back in great shape More

by harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

BMW of Darien responded

Harold, thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back!

July 26, 2023

They come through and really work with you on the process of selling a car. Silvia was thorough and made the process great. She even helped out after the sale. Great team all around! More

by Sp westchest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

BMW of Darien responded

Thank you for the review! We're delighted to know that Silvia and our team at BMW of Darien were able to assist you. Drive safely, and we hope to see you back again down the road!

July 25, 2023

Well organized team that is very customer focused and keeps the customer informed about the status of their car. More

by Jmv
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

BMW of Darien responded

We're glad to know you appreciated our customer-focused approach and communication at BMW of Darien. Thank you for the positive feedback. We look forward to serving your future needs!

July 22, 2023

Fantastic service at BMW Darien from Daniel on my leased vehicle! Easy to schedule, offered loaner car, fast & professional across both sales and service!! A true pleasure and you feel very special as a c More

by Lisa CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Darien responded

Lisa, thank you so much for the fantastic review! We're delighted to hear that Daniel and our team at BMW of Darien provided you with exceptional service. Your satisfaction is our top priority, and we appreciate your kind words. Have a wonderful day!

July 22, 2023

This was a class act. Jimmy was aware of the problems and won't be on to address what else have to be done. I was very pleased with your room service. The car came back to More

by dsgottlieb1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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