BMW of Silver Spring

Amazing service! ! Very detailed and friendly and not too pushy!! I love it and will go back again when needed ! Very detailed and friendly and not too pushy!! I love it and will go back again when needed More

Desirae Jackson was wonderful. The entire transaction was efficient. All questions answered and she made sure my BMW app was properly transferred to connect with the new vehicle an The entire transaction was efficient. All questions answered and she made sure my BMW app was properly transferred to connect with the new vehicle and all features set to work before I left the dealership. More

Good experience with this dealership. They have a lot of low mileage used cars at great prices. I bought a 2026 m440i with 4000 miles on — basically a new car for a lot less than a ‘new’ They have a lot of low mileage used cars at great prices. I bought a 2026 m440i with 4000 miles on — basically a new car for a lot less than a ‘new’ one. It’s a beautiful car at a great price. Check them out if you’re shopping for a BMW. I highly recommend them. More

Smooth and seamless experience. Low pressure and up front negotiation. Amit was a great salesman who understood exactly what I was after and got me a great deal. Low pressure and up front negotiation. Amit was a great salesman who understood exactly what I was after and got me a great deal. More

Amit is so professional , I ended up buying a car there cause of him. He is AWESOME. He is very friendly and enthusiastic. He listens to the client. I didn’t feel like he just wanted to do the sale. He sho cause of him. He is AWESOME. He is very friendly and enthusiastic. He listens to the client. I didn’t feel like he just wanted to do the sale. He showed that he cares about his clients. Definitely will come back for my next car and my friend and family members as well. More

Desirea was fantastic! She answered all my questions and it being an out of state transaction she was always available via text, even outside of work hours if i had a quest She answered all my questions and it being an out of state transaction she was always available via text, even outside of work hours if i had a question. How many salespeople do that? The process of purchasing my new X% was made easier in large part because of her. She is definitely a 5 star salesperson! More

Very pleased with this dealership salesman Ron Askew. He had sold me my last two BMW’s. He is the best. He had sold me my last two BMW’s. He is the best. More

Debbie Huynh was a wonderful client advisor to work with. She was very forthright and helpful, extremely knowledgeable about the car I was looking to purchase, and was willing to negotiate. I’d recomme with. She was very forthright and helpful, extremely knowledgeable about the car I was looking to purchase, and was willing to negotiate. I’d recommend BMW Silver Spring, specifically Debbie Huynh, to anyone in the market for a BMW. More

I recently leased a 2026 BMW 330i from BMW of Silver Spring, and I can say without hesitation that my Client Associate, Tom Bishop, delivered one of the most impressive customer service experiences I’ve Spring, and I can say without hesitation that my Client Associate, Tom Bishop, delivered one of the most impressive customer service experiences I’ve had in any high-end retail environment. From our very first interaction, Tom took the time to genuinely understand me as a customer — not just as a sale. He asked thoughtful questions about the type of driving I do, my goals for owning a BMW, and my overall budget and desired monthly payment. That consultative approach made all the difference. Rather than pushing a vehicle on me, Tom listened, assessed my needs, and built a recommendation around them. What truly set Tom apart was his ability to articulate why BMW was the right choice for my specific goals — connecting the brand’s legacy of the Ultimate Driving Experience directly to what I was looking for in a vehicle. He kept me informed about incoming models, trim packages, and options that aligned with my needs. He struck the rare balance between attentive and respectful, never making me feel rushed or pressured. His follow-up was timely, professional, and always value-added. But the moment that truly defined Tom’s character came on delivery day. Due to an unavoidable work obligation, I arrived nearly two hours late — well past closing time. Without hesitation, Tom and his team stayed late to finalize negotiations and close the deal. He personally installed my license plate brackets and then sat with me one-on-one to walk me through every feature of the vehicle before I drove off the lot. Not once did he make me feel like an inconvenience. That level of dedication, professionalism, and genuine care for the customer is extraordinarily rare. Tom Bishop represents exactly the kind of associate that elevates a dealership from transactional to exceptional. He embodies the BMW brand in every interaction, and BMW of Silver Spring is fortunate to have him. I would not hesitate to recommend Tom to anyone considering a BMW — and when my lease is up, he’ll be my first call. More

Extremely unprofessional behavior. The salesperson communicated in a disrespectful and insulting manner that was completely inappropriate for a BMW representative. This experience fell The salesperson communicated in a disrespectful and insulting manner that was completely inappropriate for a BMW representative. This experience fell far below the standards expected from a premium luxury brand. More