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BMW of Westlake
Westlake, OH
4,620 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,620 reviews
October 29, 2023
Everything was stellar. It was smooth & John walked us through the process of buying versa lease. He is excellent & by far the most honest salesman I have dealt with. It was smooth & John walked us through the process of buying versa lease. He is excellent & by far the most honest salesman I have dealt with. More
by TLO1029
Verified Customer
October 28, 2023
Not pleased w/the excuse not being able to attend Bmw's Performance Center Delivery Performance Center Delivery More
by MIIIPILOT
October 27, 2023
Very efficient and knowledgeable staff to help me through the process of a trade-in/purchase. Felt comfortable and confident that the transactions were handled seamlessly. Great work! the process of a trade-in/purchase. Felt comfortable and confident that the transactions were handled seamlessly. Great work! More
by JIBSEN4
Employees Worked With
October 25, 2023
The service person wasn’t clear on what was needed and generally not the experience I expect from bmw generally not the experience I expect from bmw More
by boshim
Employees Worked With
October 25, 2023
Great communication and service! I highly recommend this dealer and their service department thank you I highly recommend this dealer and their service department thank you More
by TZUCK
October 24, 2023
Staff couldn’t have been more courteous and kind especially my salesman John Caruso. The place is also clean and organized. especially my salesman John Caruso. The place is also clean and organized. More
by Msimon1@sncglobal.net
Employees Worked With
October 24, 2023
I have used this dealer for years and they do excellent work in a very professional manner work in a very professional manner More
by ALENNEDZA
Employees Worked With
October 24, 2023
Great service and accommodating for drop off and pick up. Work was done in a timely manner and quality of service is solid. Work was done in a timely manner and quality of service is solid. More
by DAVID.T.CARLSON
Employees Worked With
October 23, 2023
Brittney was ready for my service appointment upon my arrival, and efficient to get my appointment underway and me out the door with the loaner. arrival, and efficient to get my appointment underway and me out the door with the loaner. More
by jason.makii
Employees Worked With
October 23, 2023
Quick and efficient as always. Job was completed sooner than expected and promised by the agent. Job was completed sooner than expected and promised by the agent. More
by Ray Z
