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BMW of Westlake
Westlake, OH
4,616 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,616 reviews
October 12, 2023
I specifically purchased a BMW because of my experience with my pre-owned BMW at this dealership. They have gone above and beyond anything you could expect. I will be buying my children's first cars from h with my pre-owned BMW at this dealership. They have gone above and beyond anything you could expect. I will be buying my children's first cars from here based on how well they have taken care of me. As well as my future vehicle needs. More
by ZACHARIA MCELWAIN
Verified Customer
October 11, 2023
Brittany is fantastic in service and Jared runs a great dealership! Purchased many vehicles from this dealership! dealership! Purchased many vehicles from this dealership! More
by KVELTRI
October 10, 2023
They did a great job in showing me options and helping to make my decision. Once purchased they did a great job to explain the technology. make my decision. Once purchased they did a great job to explain the technology. More
by JAMES.BARSELLA
October 07, 2023
Great experience with everyone I interacted with at BMW Westlake! I would highly recommend them Westlake! I would highly recommend them More
by JEREANA
October 06, 2023
They were very professional. I like the video they sent after service. Check in and check out is very efficient. I like the video they sent after service. Check in and check out is very efficient. More
by ppb0323
October 04, 2023
Worked with Matthew on arrival for my repair appointment,we went through what I needed done.He was very professional and personable.He arranged transport to my rental car. Matthew communicated appointment,we went through what I needed done.He was very professional and personable.He arranged transport to my rental car. Matthew communicated with me through the entire process,worked was completed in 1 day,these guys did a great job.I'll definitely be back for any other work I need done... More
by ASMITH2430
September 30, 2023
BMW of Westlake offers great service, communicates well, and does only exactly what you need done to your car. We appreciate their service. and does only exactly what you need done to your car. We appreciate their service. More
by jcjcrac
September 30, 2023
The overall experience was very good until I found out some parts were missing from the trunk compared to what I saw before purchasing the vehicle. But that’s not a big deal I would still rate my experien some parts were missing from the trunk compared to what I saw before purchasing the vehicle. But that’s not a big deal I would still rate my experience as good. More
by MSHERAZKHAN
Employees Worked With
Jimmy and Ivan
September 30, 2023
Brittany was so helpful and professional. The best experience I can’t but thank her The best experience I can’t but thank her More
by Kissamd
Employees Worked With
Other Employees :
Christian Gufreda
September 29, 2023
Pleasant staff, good facility, kept me informed throughout the process. Location is good TJ or me throughout the process. Location is good TJ or me More
by DKACZ712
Employees Worked With
