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BMW of Westlake
Westlake, OH
4,566 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,566 reviews
June 21, 2023
Brittaney is incredibly helpful, knowledgeable and goes above and beyond in terms of customer service! She certainly sets the bar very high in terms of quality. above and beyond in terms of customer service! She certainly sets the bar very high in terms of quality. More
by purcell_glen
Verified CustomerEmployees Worked With
June 21, 2023
Made the purchase of my i4 easy. I would buy a car from this dealer again. I would buy a car from this dealer again. More
by SARNOLD8
June 20, 2023
Cory is a pleasure to work with. He got me answers to all my questions. Looking forward to working with him in the future. He got me answers to all my questions. Looking forward to working with him in the future. More
by RUTECKI41
June 19, 2023
The service is always amazing. They are very responsive, timely and thorough. Brittaney is terrific and answers all of my questions and makes sure everything is resolved!! She is v They are very responsive, timely and thorough. Brittaney is terrific and answers all of my questions and makes sure everything is resolved!! She is very customer service oriented, and I appreciate her assistance and knowledge. More
by purcell_glen
Employees Worked With
June 19, 2023
They were so easy going and responsive. The process was stress free and it was a great experience. The process was stress free and it was a great experience. More
by Linds
June 17, 2023
My salesman Ken made the whole process of trading in, ordering and purchasing a new car so easy. Ken was very knowledgeable of all the options and details of the car. ordering and purchasing a new car so easy. Ken was very knowledgeable of all the options and details of the car. More
by Themainsquid
June 17, 2023
Promptly took my vehicle in before my appointment time slot. Finished the repair in the two-hour window they gave me. Cleaned the car inside and out when they were finished. What more can a guy ask for! slot. Finished the repair in the two-hour window they gave me. Cleaned the car inside and out when they were finished. What more can a guy ask for! More
by TLEGANDO
Employees Worked With
June 17, 2023
All went well. I appreciated the same day attention to the problem with my car. I appreciated the same day attention to the problem with my car. More
by REVGATHOMPSON
Employees Worked With
June 16, 2023
Enjoyed the professionalism. !... Enjoyed the quick service and enjoyed the overall experience. Thank you very much..!. !... Enjoyed the quick service and enjoyed the overall experience. Thank you very much..!. More
by MATHENYMEGAN
Employees Worked With
June 15, 2023
I continue to be impressed with BMW of Westlake. They take very good care of their customers. I made the mistake of scheduling service with another BMW dealership because it was closer and they canc They take very good care of their customers. I made the mistake of scheduling service with another BMW dealership because it was closer and they canceled my appointment at the last minute. BMW Westlake was happy to squeeze me in that day without a prior appointment. They treated me and my vehicle well. I bought my vehicle there and will certainly be returning there for additional purchases and for service. Top-notch organization. More
by mp
