Back

BMW of Westlake

Westlake, OH

4.8
4,612 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Contact Dealership

24690 Sperry Dr

Westlake, OH

44145

Directions

By Type

Showing 4,612 reviews

August 02, 2023

I had a 10K service performed and it was uneventful, just the way I like it. Westlake BMW is clean, good coffee in the waiting area, and there are no surprises. It was a nice touch to have them wash and vacu More

by fjpziggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

BMW of Westlake responded

Thank you for the positive feedback!

July 29, 2023

Adam was responsible for making 2 first time Bmw owners happy with each of their brand new 2023 vehicles More

by SADANIELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve David
Jul 31, 2023 -

BMW of Westlake responded

Thank you for the amazing review!

July 27, 2023

Fast efficient service as always. My car was serviced and I was out the door in less than an hour. More

by BOB@FASTFABLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

BMW of Westlake responded

Thanks for the positive review!

July 27, 2023

We brought are car in for service and we were promised a one day turn around and it was More

by SADANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

BMW of Westlake responded

Thanks for the awesome review!

July 26, 2023

Very courteous staff with prompt greeting on arrival. Kept me informed. On time also on promised time. More

by TONYOLEARY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

July 26, 2023

The purchase of this BMW was a very pleasant and professional experience for my wife and me. Many thanks! More

by STANPAVKOVICH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

July 24, 2023

They have a Beautiful dealership, with great people ready to help and guide you to have a great experience. More

by SABTI_1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Westlake responded

Thank you for the amazing review!

July 24, 2023

Ken Delk and Dirk were awesome. They made the new car buying experience a breeze. More

by Dude
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Westlake responded

Thanks for the great review!

July 23, 2023

They said they will get back to me but they never did . So i have to call them More

by LAMM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Laumer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Westlake responded

Sorry no one got back to you right away. Hopefully you've been responded to now. Please let us know if you haven't.

July 23, 2023

Very good service always happy with the service and happy with the workers in west lake More

by MUSLIMAT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Westlake responded

Thanks for the positive review!

...
111
...