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BMW of Westlake
Westlake, OH
4,610 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,610 reviews
June 12, 2023
Always recieve top notch service when coming here. The advisors are bright and friendly and the technicians are thorough! The advisors are bright and friendly and the technicians are thorough! More
by bmquick08
Employees Worked With
Other Employees :
Jim Strunk
Verified CustomerJune 10, 2023
I received prompt and courteous customer service. My wait time was less than I anticipated. My wait time was less than I anticipated. More
by KINSEY.CARLENE
Employees Worked With
June 10, 2023
Great dealership. My salesman Michael was very helpful. Cars were clean and serviced. And was able to work out a great deal for the Corvette I bought. My salesman Michael was very helpful. Cars were clean and serviced. And was able to work out a great deal for the Corvette I bought. More
by justicepilot1
Employees Worked With
Michael Fadel
June 09, 2023
cory and the dealership are great cory is excellent in taking care that the work to be done is done well taking care that the work to be done is done well More
by PHILLIJ5
Employees Worked With
June 08, 2023
Great folks who helped me in an emergency repair- thank you everyone in service department you everyone in service department More
by ERSCHLEMMER19
Employees Worked With
Other Employees :
Jim Strunk, Christian Gufreda
June 08, 2023
Cory was very friendly and attentive. Got both my cars done in a timely manner. Got both my cars done in a timely manner. More
by PJCMPBELL35
Employees Worked With
Other Employees :
Jim Strunk, Christian Gufreda
June 08, 2023
I have 2 vehicles being serviced there and find the service writers responsive and clear on what needs to be done and associated cost. I like their upfront pricing on maintenance and purchased the 3 ye service writers responsive and clear on what needs to be done and associated cost. I like their upfront pricing on maintenance and purchased the 3 year oil change package for both vehicles. More
by JFRICHTL
Employees Worked With
June 08, 2023
Adam is great. Fantastic communication and knowledge. Made the process go smoothly. BMW Westlake was perfect! Fantastic communication and knowledge. Made the process go smoothly. BMW Westlake was perfect! More
by ML
June 08, 2023
Appointment was scheduled quickly. Everyone was friendly and efficient and the work was performed quickly Everyone was friendly and efficient and the work was performed quickly More
by EVANS2
Employees Worked With
