BMW of Westlake

True to form, BMW Westlake went above and beyond helping with the purchase of our new X5. Kelly Cavanagh, Ian, Justin, and the whole dealership made the experience easy and stress free. They were patient with the purchase of our new X5. Kelly Cavanagh, Ian, Justin, and the whole dealership made the experience easy and stress free. They were patient and answered all our questions. We are so happy with our new vehicle. Would recommend them to all our contacts. More

Ken and Justin were fantastic as I picked up my Fleet company vehicle. In the past dealers aren’t very customer centric with these car programs - however due to my positive experience, I would definitel company vehicle. In the past dealers aren’t very customer centric with these car programs - however due to my positive experience, I would definitely buy a personal car based on the level of service received. Thanks! More

Test drive and financing qualification process was easy. Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very professional. More

Jimmy and team was very professional and friendly. Easy to deal with and made sure to answer all my questions. I would recommend BMW Westlake to anyone looking for a great experience when purchasing a new to deal with and made sure to answer all my questions. I would recommend BMW Westlake to anyone looking for a great experience when purchasing a new car. More

Another great experience with everyone at Ganley BMW, especially Cassie Thadeus! She is a class act! Always willing to go the extra mile! Will continue to get my vehicles serviced here for years to come! especially Cassie Thadeus! She is a class act! Always willing to go the extra mile! Will continue to get my vehicles serviced here for years to come! More

quick and easy no problems I was very satisfied with all of the areas of the dealership that I had contact with everyone was very helpful of the areas of the dealership that I had contact with everyone was very helpful More

First and foremost, I do not have my vehicles serviced at BMW of Westlake (in Westlake). My vehicles are serviced by Ganley BMW of Middleburg Hts. To provide accolades to the Westlake facility for the servic BMW of Westlake (in Westlake). My vehicles are serviced by Ganley BMW of Middleburg Hts. To provide accolades to the Westlake facility for the service provided by Middleberg Hts without differentiation would be unjust. Mr. Ganely, I (and I know others as well) have in the past suggested you differentiate these dealerships by tittle and not associate the Middleburg Hts Facility with that of Westlake. This said, Cassie has for the past decade been a great part of the service provision of that facility. My accolades go directly to her, the technicians and the management of that Middleburg Hts. facility. More

Tom was great to deal with. We came from out of the State. We live around Pittsburgh and Tom made this experience to definitely be a positive one . State. We live around Pittsburgh and Tom made this experience to definitely be a positive one . More

Nez was great to work with! He coordinated an out of town purchase for me and I couldn't be more pleased. He even met me halfway on a trade in so I wouldn't have to drive all the way to Cleveland town purchase for me and I couldn't be more pleased. He even met me halfway on a trade in so I wouldn't have to drive all the way to Cleveland More

I enjoyed working with John Caruso. The entire staff at BMW of Westlake is a TEAM working for Company. Thanks JJB My wish for all be the best. BMW of Westlake is a TEAM working for Company. Thanks JJB My wish for all be the best. More