
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,537 reviews
Review Travis was great with his communications and attention to details for an online purchase. Pickup of my car was easy and support was provided after th Travis was great with his communications and attention to details for an online purchase. Pickup of my car was easy and support was provided after the purchase. More
Professionalism This was my first experience with BMW of Westlake and based on my experience, it won't be my last! I really appreciated their professionalism along wi This was my first experience with BMW of Westlake and based on my experience, it won't be my last! I really appreciated their professionalism along with their efficient process from start to finish. More
Building Trust One of the key ingredients to success in any business endeavor is trust. Jimmy never hesitated to accomodate any of my requests from the start. He imp One of the key ingredients to success in any business endeavor is trust. Jimmy never hesitated to accomodate any of my requests from the start. He imparted his professional expertise in his dealings with me. Shout outs go to Messrs. Mike and Harry as well, for making my BMW experience pleasant and memorable. More
BMW Westlake is Awesome! Tremendous experience from our salesman, Jerry, to the wonderful Finance Manager, Mike. They truly make you feel like you are their only customer in t Tremendous experience from our salesman, Jerry, to the wonderful Finance Manager, Mike. They truly make you feel like you are their only customer in the entire dealership. And, I have never seen a cleaner car dealership in my life and I am pushing 60! More
review John Redden was easy to work with and very helpful. He seemed entirely focused on me. He is very knowledgable about BMW's. The "genius" who showed m John Redden was easy to work with and very helpful. He seemed entirely focused on me. He is very knowledgable about BMW's. The "genius" who showed me the features of the car was also very helpful. More
Excellent Car Buying experience Kelly was absolutely awesome to deal with. We connected and the next day she had arranged a seamless test drive experience for me. She was very atte Kelly was absolutely awesome to deal with. We connected and the next day she had arranged a seamless test drive experience for me. She was very attentive to the fact I didn't want to spend countless hours in a show room talking about options. She honed in on exactly what I wanted and I was able to pick up a brand new car the next business day. Exactly the car buying experience I was looking for! I will be a customer for life. More
Wonderful experience I just bought a new BMW after owning one for 12 years. I must say it was a little intimidating buying a new car after so long. Nez my sales person was I just bought a new BMW after owning one for 12 years. I must say it was a little intimidating buying a new car after so long. Nez my sales person was great. He was very very knowledgeable, explained everything to me. We did have a tiny misunderstanding, but it was handled professionally and quickly, to everyone’s satisfaction. More
BMW Westlake is great and they make buying a new car an easy process. They listen to all of the needs of the client and deliver what meets the buyers goals easy process. They listen to all of the needs of the client and deliver what meets the buyers goals More
I liked working with John. He was professional but most importantly, very personable! John displayed patience and provided me with several options prior to my final decision. John also makes himself availa importantly, very personable! John displayed patience and provided me with several options prior to my final decision. John also makes himself available to his customers outside of normal business hours as well. The overall process was pretty efficient and the dealership was clean and provided a variety of models to choose from. When I'm back in the market for my next vehicle, BMW of Westlake can definitely expect to see me again! More
Responsive and Honest As an out-of-towner with a car emergency, I was the ideal candidate to get taken for a ride. Cassie and Chris were quick, honest and got me taken car As an out-of-towner with a car emergency, I was the ideal candidate to get taken for a ride. Cassie and Chris were quick, honest and got me taken care of with little fuss and with the most economical solution. I'm very appreciative. Jeff More