
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was one of our best experiences when buying a car. Everyone was so very professional and friendly. Highly recommend you pay them a visit. Everyone was so very professional and friendly. Highly recommend you pay them a visit. More
excellent Even cleaned the interior of my car during recall work! Excellent video showing the results of the free inspection. Very nice report provided in add Even cleaned the interior of my car during recall work! Excellent video showing the results of the free inspection. Very nice report provided in addition. More
Very well run Dealership. From the initial contact with our salesman Jimmy, to the final signing of all the paperwork. Great experience all the way around. In this day and age, From the initial contact with our salesman Jimmy, to the final signing of all the paperwork. Great experience all the way around. In this day and age, people still buy from people. Having someone like Jimmy that will go the extra mile (coming in on his day off) makes all the difference in the world. More
Good low pressure sales experience. Jerry was friendly, willing to help. Mike was not very personable, but seemed to want to leave for the day. willing to help. Mike was not very personable, but seemed to want to leave for the day. More
The staff was very friendly , accommodating and eager to earn my business. They were very knowledgeable and helped answer any questions that I had. They made the buying process very easy and handled pretty earn my business. They were very knowledgeable and helped answer any questions that I had. They made the buying process very easy and handled pretty much everything . More
Great Experience Kelly was super helpful from start to finish with my new car. Good price, provided multiple options and allowed me to have extra time with my decision Kelly was super helpful from start to finish with my new car. Good price, provided multiple options and allowed me to have extra time with my decision. Thanks for taking such good care of me! More
Best Dealership Ever From the first phone call, to the signing of our documents, the customer service was incredible. Most impressive was Derek who sat in the car with us From the first phone call, to the signing of our documents, the customer service was incredible. Most impressive was Derek who sat in the car with us and told us every detail of operation and all the "bells and whistles" and how they function. Impressive! We'd go back to them again! More
Didn’t visit this location but did visit Middleburg I leased my bmw there but only go to west lake when absolutely necessary. I did not visit recently but went to Middleburg location which I like a lot. I leased my bmw there but only go to west lake when absolutely necessary. I did not visit recently but went to Middleburg location which I like a lot. Cannot wait to turn my lease in, I’ll never have a bmw again More
Exciting and Fun I had the pleasure of working with Nez and I was impressed with his knowledge of the vehicles. He was very upbeat and friendly and took time to show u I had the pleasure of working with Nez and I was impressed with his knowledge of the vehicles. He was very upbeat and friendly and took time to show us all the vehicles we asked to see and had a positive attitude throughout the visit. He followed up with us after the first visit and by the second visit we purchased the car. He made the process easy and fun which is something I have not experienced in a long time. I will definitely be back to purchase another car. I will also recommend him to family and friends since he was so easy to work with. He also worked well with my 4 year old and if you are able to entertain him, that's a win for me. More
Long Time Returning Customer Consistently good performance. We have been purchasing and servicing our vehicles for more than 10 years from them. I've lost track, but I think we Consistently good performance. We have been purchasing and servicing our vehicles for more than 10 years from them. I've lost track, but I think we have leased or purchased approximately 9 vehicles from this organization. More