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BMW of Westlake

Westlake, OH

4.8
4,612 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,612 reviews

March 14, 2020

This was one of our best experiences when buying a car. Everyone was so very professional and friendly. Highly recommend you pay them a visit. More

by C Pink
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

excellent Even cleaned the interior of my car during recall work! Excellent video showing the results of the free inspection. Very nice report provided in add More

by CAMERONC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus
March 13, 2020

Very well run Dealership. From the initial contact with our salesman Jimmy, to the final signing of all the paperwork. Great experience all the way around. In this day and age, More

by SHAWN.THOMAS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
March 13, 2020

Good low pressure sales experience. Jerry was friendly, willing to help. Mike was not very personable, but seemed to want to leave for the day. More

by New BMW Owner
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2020

The staff was very friendly , accommodating and eager to earn my business. They were very knowledgeable and helped answer any questions that I had. They made the buying process very easy and handled pretty More

by JAMES
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Braun
March 11, 2020

Great Experience Kelly was super helpful from start to finish with my new car. Good price, provided multiple options and allowed me to have extra time with my decision More

by KATIEKEANEOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

Best Dealership Ever From the first phone call, to the signing of our documents, the customer service was incredible. Most impressive was Derek who sat in the car with us More

by PATTIH7684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek in the service department, Fred Palmer
March 08, 2020

Didn’t visit this location but did visit Middleburg I leased my bmw there but only go to west lake when absolutely necessary. I did not visit recently but went to Middleburg location which I like a lot. More

by ADRIANNDUMARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Mar 09, 2020 -

BMW of Westlake responded

Adriann, we understand you were in for service at Middleburg Heights recently and had a great service visit. If you'd like to discuss what happened at Westlake, please call Bob Strecker at 440-887-0000. Thanks.

March 07, 2020

Exciting and Fun I had the pleasure of working with Nez and I was impressed with his knowledge of the vehicles. He was very upbeat and friendly and took time to show u More

by ANDREAM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

Long Time Returning Customer Consistently good performance. We have been purchasing and servicing our vehicles for more than 10 years from them. I've lost track, but I think we More

by GAStrongsville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer, Cassie Thadeus, Jim Strunk, Christian Gufreda
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