BMW of Westlake

Excellent new car service and sales experience The return of my leased car and the experience with ordering a new car was easy, painless and hassle-free. Everyone was very professional. everythi The return of my leased car and the experience with ordering a new car was easy, painless and hassle-free. Everyone was very professional. everything was organized on the day I picked the new car up. Time is important to me and they didn't waste any. More

Great lease experience I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be complete I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be completed. Nez and the team found me a new lease vehicle during that time and I was able to pick up it up on 12/30. 5 star service all the way around! More

Used Car Purchase Readlly Enjoy this dealership. This is the second car we have purchased here and both times have been great experiences. They have great selection a Readlly Enjoy this dealership. This is the second car we have purchased here and both times have been great experiences. They have great selection and friendly staff. They respond quickly to the needs of the customers and are knowledgable on the product line. More

Service Timely, professional service and repair - Christian scheduled me in quickly, the day I wanted, and the service was performed quickly so I was able to Timely, professional service and repair - Christian scheduled me in quickly, the day I wanted, and the service was performed quickly so I was able to continue on with my day. More

I found a vehicle online that I was interested in. I chatted with Travis online, gave him my information and he made it happen. I was driving home the very next day. When I arrived to pick it up it wa chatted with Travis online, gave him my information and he made it happen. I was driving home the very next day. When I arrived to pick it up it was waiting for me at the door clean as could be. This dealership is amazing it took very little effort on my part. More

First time buyer Had a great experience working with Jerry Mancini. He was easy to work with, straight forward and was able to answer all of my questions. The rest of Had a great experience working with Jerry Mancini. He was easy to work with, straight forward and was able to answer all of my questions. The rest of the team was very professional and well informed. would definitely recommend, More

Great Buying Experience We are new to BMW of Westlake but have been extremely happy with the experience so far. The buying process was easy. We were made to be comfortable du We are new to BMW of Westlake but have been extremely happy with the experience so far. The buying process was easy. We were made to be comfortable during any wait times (and not just by our client services rep but by any staff walking by...offering water, coffee, ensuring we were ok). There is a clear process and flow in place that made the buying process a piece of cake. The team has followed up post-sale with the right frequency and cadence to ensure we're happy. More

My First BMW of many Everyone was courteous and friendly my entire time at the dealership. Ken was great to work with through the entire process. This was by far the qui Everyone was courteous and friendly my entire time at the dealership. Ken was great to work with through the entire process. This was by far the quickest and easiest process for receiving a new car that I have experienced. More

Audisome! Knowledgeable salesman. Courteous staff. Patient Good listener. Answered all questions directly and to the point. No pressure. Guidance on how to ap Knowledgeable salesman. Courteous staff. Patient Good listener. Answered all questions directly and to the point. No pressure. Guidance on how to apply on line for financial assistance. Quick response to calls and e-mails. Efficient and timely in delivery of service and completing the transaction. Very pleased ***** 5 star experience More

Great Experience! I was extremely pleased with my recent experience at BMW of Westlake. While buying a certified used vehicle, I found my salesman to be knowledgeable, I was extremely pleased with my recent experience at BMW of Westlake. While buying a certified used vehicle, I found my salesman to be knowledgeable, helpful, and very easy to work with. At no time did I feel pressured, and feel that my trade in was valued fairly. The final sales price was within my predetermined buying range, and we reached it quickly. When picking it up, I received a very good overview of the workings of my vehicle, especially the technology. I give BMW of Westlake five stars and my recommendation for those looking to buy a certified used BMW. More