BMW of Westlake

A Pleasant Buying Experience Had a specific vehicle in mind, and BMW of Westlake was the only dealership that had something similar at the time. Emailed in and received a prompt Had a specific vehicle in mind, and BMW of Westlake was the only dealership that had something similar at the time. Emailed in and received a prompt response. Scheduled a test drive and was given a great overview of features and solid recommendations on options. Without asking, I was given discounts and promotions on the car. I had to order mine, and it did take 12 weeks, but it had to be built in Germany. On delivery, they had already adjusted down my deal based on the then current incentives. Had the car prepped and ready and walked me through the process. Just a buying pleasure. Great Team, very fair and proactive on pricing and deals. More

Great dealership! Very helpful and friendly. Ken Deik was our Client Advisor. I strongly recommend him, he made it a very nice experience purchasing our first BMW our Client Advisor. I strongly recommend him, he made it a very nice experience purchasing our first BMW More

Awesome, consistently good experience. The buy experience was great. The staff from top to bottom is knowledgeable, courteous, timely, and professional...its a lesson in how to do it righ The buy experience was great. The staff from top to bottom is knowledgeable, courteous, timely, and professional...its a lesson in how to do it right. More

Great finance manager Mike is very nice and welcoming. No pressure sales on the lease extras. Thoroughly explained everything involved in the signing process when signing t Mike is very nice and welcoming. No pressure sales on the lease extras. Thoroughly explained everything involved in the signing process when signing the lease. More

Trade-in and Certified Pre-owned purchase Jerry Mancini of BMW Westlake made the trade-in and selection of another BMW painless and quick. I highly recommend this dealership because they stan Jerry Mancini of BMW Westlake made the trade-in and selection of another BMW painless and quick. I highly recommend this dealership because they stand behind their word and if there is a problem, they do what's necessary to make it right. If you are looking for a reliable car, this is the place! More

Bmwx5 service Friendly and courteous people. My car was done as scheduled. Loaner car was clean . I am very happy with the service they provide especially Christian Friendly and courteous people. My car was done as scheduled. Loaner car was clean . I am very happy with the service they provide especially Christian Gufreda. More

Excellent Service The service team at BMW of Middleburg Hts. did a great job taking care of an emergency service. I would highly recommend this service center and have The service team at BMW of Middleburg Hts. did a great job taking care of an emergency service. I would highly recommend this service center and have had positive experiences with every member of the team there. More

Wonderful experience!! What an wonderful experience we had!! Jimmy was a super salesman and made buying my BMW incredibly easy! I’ll highly recommend him and the dealership! What an wonderful experience we had!! Jimmy was a super salesman and made buying my BMW incredibly easy! I’ll highly recommend him and the dealership!! More

Fast and efficient Took about 30 minutes and was done and everything was done that I needed done and it was done like I said in about 30 minutes and it was great Took about 30 minutes and was done and everything was done that I needed done and it was done like I said in about 30 minutes and it was great More

Excellent experience I've purchased 5 BMWs from Westtake BMW. I keep coming back due to the excellent experience and esteemed brand! I know purchasing a new car is not an I've purchased 5 BMWs from Westtake BMW. I keep coming back due to the excellent experience and esteemed brand! I know purchasing a new car is not an easy process. However, BMW Westlake and Jerry Mancini always make the process easy and quick. They are patient with me as I research what I am looking for in a vehicle and always fair in their pricing. The finance process with Mike was quick and efficient. The genius (Ian) is a great addition to the team. I left happy and well educated on my new vehicle all the features and bells and whistles.I keep going back to BMW for the brand but more so because of the people and the experience! Well done! More