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BMW of Westlake

Westlake, OH

4.8
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,558 reviews

April 08, 2019

Good people great service Never any issues they or on it. Highly recommended and I’ll definitely be back in the future. So go see them for yourselves and get that new car you w More

by DTAPAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Cyrus
April 08, 2019

Returning customer because of quality of dealership I am a big fan of BMW. This is my 5th one. However, the difference between owning/leasing a BMW and a BMW with a great dealership is a huge differen More

by MLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
April 07, 2019

Another exceptional experience I've been a satisfied customer of Ganley/Westlake BMW since 2002. John Caruso has been my Sales Advisor since 2005 helping me to acquire 4 cars. Every More

by PAKRFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2019

Professional and polite employees Everyone from the receptionist, service techs and the young men that wash your vehicle are professional, polite and seem truly concerned about you as More

by KATHANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus, Christian Gufreda
April 04, 2019

I love my car Everything went so smooth. Chad Dirk and Mike went over and beyond to meet my needs. I love my car. I am a life long customer. More

by andrea.ray88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Cyrus
April 03, 2019

Excellent Experience! Ken Delk, Robert Strecker and the whole dealership in general were great to work with. Offered me a great lease deal and made the process quick and ea More

by Sue Breiding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Cyrus
April 02, 2019

Great experience - professional sales process. I worked with Jerry Mancini on a recent purchase of a 7 Series. Jerry followed up on every open item and made the whole process very efficient and ea More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2019

Fantastic experience Jimmy was so great to work with. My wife and I shopped around at other car brands and dealerships and found Westlake BMW to be a godsend! Jimmy Laumer was wonderful to work with. He More

by Edith2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry was great as well!
April 01, 2019

Bought my first car - CPO 3 Series I had a phenomenal experience buying my first car at Westlake BMW. I was referred to this dealer and will gladly make referrals of my own. They went a More

by KHISLOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
March 31, 2019

Excellent service service staff very friendly and helpful kept informed of service progress service completed as specified clean loaner provided my vehicle returned cle More

by johnk22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus, Christian Gufreda
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