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BMW of Westlake

Westlake, OH

4.8
4,596 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,596 reviews

May 28, 2019

Check engine lite on and normal service My BMW was serviced at the former Ganley BMW, Middleburgh Hts, NOT BMW of Westlake, so I can not give a positive review to a service received in West More

by randy42
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus, Christian Gufreda
May 26, 2019

Best BMW Dealership In every way this dealership is fantastic. The best team and service, ever. They helped us via phone which made our visit seamless. Everyone was we More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2019

Quick and Painless Process as Usual! Purchasing a new M5 Competition is a serious business, and Dirk, Adam and Mike made it all happen, while I was out of town and on business. I was pick More

by joepro1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
May 24, 2019

First CPO BMW I just purchased a certified pre-owned 328i. This was my first BMW and I was treated with great service. Paperwork took very little time and the BMW More

by Woodturner23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
May 23, 2019

Christian and the staff were extremely nice and professional I brought in a "new" used car that was purchased a week prior at another place. There was an issue immediately when we test drove the car that was "f More

by Laura R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the lady behind the desk taking phone calls and greeting but she was lovely and helpful as well., Christian Gufreda
May 23, 2019

Alignment Was turned down by other service center because my car has a lowered suspension. Jim Strunk and the crew at BMW Westlake were able to align my lowere More

by UDO.KOEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
May 23, 2019

Excellent experience. Staff highly responsive. Highly recommend this dealership. Sales and management were awesome. There was no sales pressure and the price offered was reasonable. They listened t More

by EDWARD.FERAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

Wheels and Tires had my tires mounted by a local Big Box Warehouse - and had some front end vibration - stopped by Cassie at Ganley Middelburg Heights and she got me i More

by UDO.KOEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus
May 20, 2019

Great team! I recently purchased a new car from BMW Westlake.. The process couldn't have been better, everyone I met at the dealership was professional and helpf More

by David
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019

Perfect the overall experience of the visit was perfect....lower pricing would be better on the wallet but I understand you only get what you pay for More

by GPOLSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Thadeus, Christian Gufreda
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