BMW of Westlake

New car purchase This was not my first purchase from this dealership. They are always friendly, fair and professional. I would highly recommend this dealership to an This was not my first purchase from this dealership. They are always friendly, fair and professional. I would highly recommend this dealership to anyone looking for a BMW. More

Outstanding and Helpful Jerry made everything easy. He went out of his way for us and really took his time and was very casual with us. He wasn't forceful at all he was very Jerry made everything easy. He went out of his way for us and really took his time and was very casual with us. He wasn't forceful at all he was very accommodating and he really made this buying experience a great and comforting one. I recommend him and this dealership so highly and I look forward to making future purchases here specifically with Jerry. More

Outstanding Car Buying Experience Putrri Padbatan (Sales) was wonderful throughout the whole experience. Very informative and made the whole experience easy for us. She even came in d Putrri Padbatan (Sales) was wonderful throughout the whole experience. Very informative and made the whole experience easy for us. She even came in during her day-off to assist us with the test drive. We will do business again! More

Great Experience Great service and prompt delivery. Service and sales worked well together. Very pleased with the information that the salesperson provided during the Great service and prompt delivery. Service and sales worked well together. Very pleased with the information that the salesperson provided during the initial selection meetings. More

An Amazing Experience!!!!! I brought my father into BMW Westlake on 8/1/18 to look at a car. Jimmy Laumer could not have been more helpful to us. The entire staff was courteou I brought my father into BMW Westlake on 8/1/18 to look at a car. Jimmy Laumer could not have been more helpful to us. The entire staff was courteous and did not pressure us to buy a car. We ended up buying the X1. My father is up in age and is not tech savvy. They were so patient with him while giving him the tutorial of the car. I told them that he would probably be in there a lot asking questions and they said he could come anytime that he wanted to. He can come everyday to have it washed if he likes. Jimmy was very reassuring and understood my concern for my dad. He even offered to take him for a Danish when he came back in. I could not be happier with the decision to buy a car from this dealership and highly recommend them to anyone. More

All ways Figured out how to make it happen This is my 4 th convertible and I would not think of dealings with any other dealership. sales is always honest and willing to work with you. And ser This is my 4 th convertible and I would not think of dealings with any other dealership. sales is always honest and willing to work with you. And service has been very accommodating. More

Jerry Mancini was wonderful to work with! This car buying experience was the smoothest and most enjoyable one that we have had. (And we have purchased many cars over the years!) Jerry was a jo This car buying experience was the smoothest and most enjoyable one that we have had. (And we have purchased many cars over the years!) Jerry was a joy to deal with! He was very accommodating to our needs, and even went the extra mile (about 60 to be exact!) to meet us at our office to sign papers when work schedules would not allow us to meet him at the dealership. We did not feel pressured at all, but felt like we were receiving honest answers and feedback to our questions. We appreciated Jerry's professionalism and quick and thorough responses to our inquiries. We also felt that we received a fair deal and were given a fair price for our trade-in. More

Extremely Happy customer! My experience was amazing from the moment I walked into the dealership. Every employee was happy, courteous, and there to serve their customers. Fred, My experience was amazing from the moment I walked into the dealership. Every employee was happy, courteous, and there to serve their customers. Fred, John, Nez, and Mike went above and beyond and exceeded every expectation I had! Thank you!! More

Very professional experience. Did not waste my time Puttri patiently showed multiple vehicles and explained the various features. She was efficient and extremely professional. She did not waste my tim Puttri patiently showed multiple vehicles and explained the various features. She was efficient and extremely professional. She did not waste my time. Mike had everything ready when we came in to pick up the car. It was the most efficient experience I have had with a dealership. He explained some options to us. Nate was an outstanding product expert. His ability to walk thru the features was very helpful to early enjoyment of the vehicle. More

Very Professional Chad was very respectful of my time restraints, showing me only the model I was considering. The first car shown was exactly what I was looking for. I Chad was very respectful of my time restraints, showing me only the model I was considering. The first car shown was exactly what I was looking for. I made my offer and within minutes we were shaking hands on the deal. Every phase of the purchase was expedited with professionalism. A wonderful dealership, honest, friendly, proficient. A MUST VISIT. More