BMW of Westlake

First class experience John Redden, took me on test drives on two seperate occaisions. He and the manager spent a considerable amount of time explaining the complexities of John Redden, took me on test drives on two seperate occaisions. He and the manager spent a considerable amount of time explaining the complexities of a lease . I look forward to working with them when I order my car next month. Even thoulgh I am from the other side of town, i will happily travel the miles to betreated this well . More

Did not disappoint BMW Westlake has been one of, if not the most pleasant car buying experience I’ve had! I was interested in buying a car quickly. Steve and the entire BMW Westlake has been one of, if not the most pleasant car buying experience I’ve had! I was interested in buying a car quickly. Steve and the entire team assisted me every step of the way. Having limited free time, the team was able to accommodate me during my lunch break for a test drive and then signing my financing. These guys are a true class act and I look forward to many more years (and vehicles!) with them! More

Great and fun experience! Steve was really fun to work with. We never felt pressured and he keeps things light. I like his laid back approach to the sell. The rest of the staff Steve was really fun to work with. We never felt pressured and he keeps things light. I like his laid back approach to the sell. The rest of the staff was great from Mike, Matt, Justin and Nez. We appreciate the attention we received from everybody. It was by far the best car buying experience I have had! More

A very nice experience Buying my first BMW was a great experience. Putrri was an excellent sales person and I would definitely buy another from her. The service people were Buying my first BMW was a great experience. Putrri was an excellent sales person and I would definitely buy another from her. The service people were also very nice and polite. More

Excellent Jimmy Laumer explained everything with out high pressure sale pitch. He took us for a test drive and explained everything about the SUV(BMW X-3. He Jimmy Laumer explained everything with out high pressure sale pitch. He took us for a test drive and explained everything about the SUV(BMW X-3. He was very courteous and called us and let us know when there was a delay in arrival of SUV we ordered. We will recommend him to our friends and family when they are shopping for new vehicle P.S Mr.Dirk Steffen did a wonderful job of explaining the technical side of the vehicle and he was not in a hurry. Mike Niedzwiecki did explain the financial side well Thanks . Sincerely, Chandrika Raveendran More

Excellent Buying Experience My husband and I recently purchased a Z4 from BMW of Westlake. Jerry was extremely helpful throughout the entire process. We are both looking forward My husband and I recently purchased a Z4 from BMW of Westlake. Jerry was extremely helpful throughout the entire process. We are both looking forward to driving our new convertible this summer and for years to come! More

Great experience!! This was by far the best experience I have ever had buying a new vehicle. Steve was fun, friendly, and knowledgeable. I was very impressed by the ent This was by far the best experience I have ever had buying a new vehicle. Steve was fun, friendly, and knowledgeable. I was very impressed by the entire team. I would highly recommend this dealership. More

Easy Doing Business With I originally leased my 7 series BMW, and decided to buy it. I've always had excellent interactions with staff, from service to sales, and have always I originally leased my 7 series BMW, and decided to buy it. I've always had excellent interactions with staff, from service to sales, and have always been treated professionally. When I went to buy my BMW off lease, they took it through the Certified Pre-Owned (CPO) process, and offered me an excellent rate on my purchase. I have literally been at other dealerships for hours negotiating. Not here. No haggles, great service. More

Great experience Putrri went out of her way to work with me as I transitioned into my new lease. She kept me up to date on the progress and explained everything along Putrri went out of her way to work with me as I transitioned into my new lease. She kept me up to date on the progress and explained everything along the way. She was always available to answer any questions and followed up with me throughout the entire process. Putrri was fantastic to work with and I highly recommend her ! More

BMW of Middleburg Heights Tom was my salesman. He was very professional and took my initial care with care and respect. As a fellow salesman I felt Tom handled our business dea Tom was my salesman. He was very professional and took my initial care with care and respect. As a fellow salesman I felt Tom handled our business dealings perfectly. He found me the right car and has answered all my questions. I will continue to buy cars from Tom at this store. More