BMW of Westlake

Fantastic! Very pleased with the service and patience. Tom and Mr. Walker stayed late patiently waiting for us to decide. We are very pleased with our purchase a Very pleased with the service and patience. Tom and Mr. Walker stayed late patiently waiting for us to decide. We are very pleased with our purchase and the whole experience. Very open, honest and never deceiving. I’ll buy my next car from them and highly recommendable to friends and family. More

Professional pleasurable experience I had a great experience with all the staff at BMW of Westlake from the manager to customer sales adviser, finance and delivery folks were all profess I had a great experience with all the staff at BMW of Westlake from the manager to customer sales adviser, finance and delivery folks were all professional and extremely knowledgeable. They worked to find the right car for my needs, desires and I will say they hit the mark 100%. They took the time to listen to what I was looking for.....set up several vehicles for test drives and discussed the differences between the vehicles. The entire experience was enjoyable and professional. They certainly hit the mark with a completely satisfied customer and I would certainly recommend them without reservation. More

BMW M3 Purchase I purchased an M3 in April 2018 and had a great experience. It was a pleasure to work with Jerry Mancini. He's an extremely nice guy and offered a n I purchased an M3 in April 2018 and had a great experience. It was a pleasure to work with Jerry Mancini. He's an extremely nice guy and offered a no pressure sales approach. We were out of town buyers and he made the transaction very easy for us. I would definitely recommend this dealership to others and hope to have the opportunity to shop here again in the future. Thanks for a great experience and a great car! More

Purchase Experience I purchased the 640 on 4/19. While I cannot rate the performance of the vehicle at this time, I can say that the experience and professionalism provi I purchased the 640 on 4/19. While I cannot rate the performance of the vehicle at this time, I can say that the experience and professionalism provided by Jimmy and Nez was what you expect when purchasing a luxury vehicle. I would recommend if your looking for a BMW, this is the place to go. More

Great experience Fun and friendly service with Steve. Was able to have multiple conversations were him before sitting down and being comfortable with the purchase. Als Fun and friendly service with Steve. Was able to have multiple conversations were him before sitting down and being comfortable with the purchase. Also sat down with Mike and Nate who were both great to work with. More

Best Car Buying Experience I love buying a new car, but usually dread the car buying experience. However, this was, by far, the most stress free car buying experience I've ever I love buying a new car, but usually dread the car buying experience. However, this was, by far, the most stress free car buying experience I've ever had. Jerry Mancini was extremely responsive and did everything to accommodate my wife and I. We drove in from Detroit on a Saturday to buy a CPO M4 and everything was ready when we arrived. I never felt pressured or uncomfortable during the process. Without even seeing my car, Jerry offered me a very fair trade in over the phone. Mike, the Finance Manager was also great to deal with. Again, no high pressure. He just suggested things while going through the paperwork. The M4 is gorgeous! Better than even the photos showed. It is my dream car! The bonus was Dirk, the BMW Genius who showed me everything about the car. This was my first M car and he probably spent over 30 minutes with me going over everything. Awesome guy! It took us over 2 hours to get there, but BMW of Westlake was totally worth the drive. My wife and I both drive BMW's and we will definitely consider it for our future purchases. More

Great service by Jim Strunk Jim's service was very good when I took my car in for service. I have always been greeted well by the service staff, service is excellent, professiona Jim's service was very good when I took my car in for service. I have always been greeted well by the service staff, service is excellent, professional and courteous Jim explained to me what needed to be done. I have been satisfied by the Client Sales Advisor Steve, and with Jim as the service advisor. More

Best car buying experience ever. I had a list of specific accessories I wanted in my car. I talked to 3 different dealerships trying to find exactly what I wanted. Putrri at Westlak I had a list of specific accessories I wanted in my car. I talked to 3 different dealerships trying to find exactly what I wanted. Putrri at Westlake is the only salesperson that seemed to take my interests and requests seriously. She worked hard to find exactly what I wanted and contacted me daily with search updates. Westlake is 2 hours from my house, but Putrri was so great to work with that I bought my car from her, not the dealer 10 minutes away. More

Simple, uncomplicated experience Lease was coming up, Ken reached out with the perfect new car - made the process simple and efficient - my 6th BMW from Ken and BMW of Westlake. I co Lease was coming up, Ken reached out with the perfect new car - made the process simple and efficient - my 6th BMW from Ken and BMW of Westlake. I couldn't be more impressed with how easy the team at BMW of Westlake made the process. Thanks! More

Great car Great Price Found car on internet Putrri worked with me to get a great deal. Mike was great with the Finance and Brittaney was the best in the Service Dept. Found car on internet Putrri worked with me to get a great deal. Mike was great with the Finance and Brittaney was the best in the Service Dept. More