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BMW of Westlake
Westlake, OH
4,545 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,545 reviews
November 12, 2024
Fast, honest service - I like the video they send with preliminary findings. Price of some services even went down this year! preliminary findings. Price of some services even went down this year! More
by MTAGLIAF
Verified CustomerEmployees Worked With
November 12, 2024
Quick service for installing snow tires. They changed appt time to fit my schedule. Thanks They changed appt time to fit my schedule. Thanks More
by ASTIDIS
Employees Worked With
November 11, 2024
This dealership is always consistent. Perfect, accurate, organized and always comes through for the customer. Very respectful of their customers and honest. Perfect, accurate, organized and always comes through for the customer. Very respectful of their customers and honest. More
by MLC
November 11, 2024
Clean. Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed More
by PTJT100
November 11, 2024
Fast and easy to schedule an oil change. Appreciate the car wash! Video of inspection was helpful! Appreciate the car wash! Video of inspection was helpful! More
by TSRAIL
Employees Worked With
November 08, 2024
Scheduled and performed preventive maintenance in a professional and friendly manner. Good communication. Would’ve preferred a loaner vehicle but the drivers were very accommodating. professional and friendly manner. Good communication. Would’ve preferred a loaner vehicle but the drivers were very accommodating. More
by Kathib8870
Employees Worked With
November 05, 2024
Alan went above and beyond to find and deliver my new car. He came in on his day off to make sure my delivery went quickly and smoothly. Everything was done in a highly professional and knowledgeable man car. He came in on his day off to make sure my delivery went quickly and smoothly. Everything was done in a highly professional and knowledgeable manner. Definitely would recommend this dealership! More
by Mothership324
Employees Worked With
November 05, 2024
Great service manager, and the service representative. I was assigned to a great job of rushing the car through repairs. We were on the road, and stranded until the car could be fixed, and they got it all I was assigned to a great job of rushing the car through repairs. We were on the road, and stranded until the car could be fixed, and they got it all done within 24 hours. More
by JOHN_BLATZ
Employees Worked With
November 05, 2024
Professional and very friendly. Provided a courtesy ride to and from my house. Car drives very smoothly. Provided a courtesy ride to and from my house. Car drives very smoothly. More
by SORBANY
November 03, 2024
The dealership is very professional and clean They all were very knowledgeable and helpful I will definitely go there for my next car were very knowledgeable and helpful I will definitely go there for my next car More
by OFFTHEWALLSOCCER
Employees Worked With
