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BMW of Westlake
Westlake, OH
4,548 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,548 reviews
September 11, 2024
Excellent. My car was in immediately and service was performed immediately. They are very good at communicating. My car was in immediately and service was performed immediately. They are very good at communicating. More
by DOCTORDAVIDTURK
Verified CustomerEmployees Worked With
September 10, 2024
Very attentive staff. Top notch service. Service advisor Brittaney goes above and beyond. Would recommend dealership to anyone considering BMW. Top notch service. Service advisor Brittaney goes above and beyond. Would recommend dealership to anyone considering BMW. More
by JLASP59
Employees Worked With
September 10, 2024
Great guy. When I tried use the convertible top(what was repaired), it didn’t work. He agreed to keep the car over the weekend, give me a loaner and try the roo When I tried use the convertible top(what was repaired), it didn’t work. He agreed to keep the car over the weekend, give me a loaner and try the roof again on Monday. All good. More
by PETERPUCK2112
Employees Worked With
September 10, 2024
Best service ever. I will only ever take my 3 series here - nowhere else. Highly recommend this to anyone with the brand. I will only ever take my 3 series here - nowhere else. Highly recommend this to anyone with the brand. More
by StineMotorsports
September 09, 2024
Very professional and got my service date moved up when my 5 series overheated. The repair was done faster than I was expected at a fair price. There service department goes above and beyond what I exper my 5 series overheated. The repair was done faster than I was expected at a fair price. There service department goes above and beyond what I experienced at other dealerships. More
by WMOTTMILLSCREEK
Employees Worked With
September 09, 2024
Jimmy was great to work with and was very communicative. He helped me pick out the car I wanted and the process was smooth and easy. He helped me pick out the car I wanted and the process was smooth and easy. More
by Dylangugliotta08
September 07, 2024
John Caruso is the best salesman! He has impeccable integrity. I will always be loyal to John, Mike and Bob! I highly recommend this trio to any person and or family looking to purcha He has impeccable integrity. I will always be loyal to John, Mike and Bob! I highly recommend this trio to any person and or family looking to purchase a BMW from Westlake Ohio. More
by cuyahoga14
Employees Worked With
Other Employees :
Michael Fadel
September 07, 2024
I appreciate the prompt, courteous service. The waiting area could use more seating or, even better, more desk space. The waiting area could use more seating or, even better, more desk space. More
by SLORTON0
Employees Worked With
September 05, 2024
We were travelling from New Jersey to Chicago when our BMW I4 broke down. The BMW dealership of Westlake provided excellent support and service. I highly recommend their service department. BMW I4 broke down. The BMW dealership of Westlake provided excellent support and service. I highly recommend their service department. More
by jschmidt
Employees Worked With
September 03, 2024
Cory was competent, polite, and courteous - he is appreciated an I will continue returning for my services. appreciated an I will continue returning for my services. More
by ALVINBLINDSAY
Employees Worked With
