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BMW of Westlake - Service Center

Westlake, OH

4.8
1,489 Reviews

1,489 Reviews of BMW of Westlake - Service Center

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April 02, 2024

In for valve replacement, they were very accommodating with my schedule Service was very good More

by KRAY44107
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Apr 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

April 01, 2024

Brittaney always goes above and beyond to help make sure it is a painless experience whenever there might be a service issue. I would highly recommend! More

by Dubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Westlake responded

Thanks for the great review about Brittaney!

March 31, 2024

Service department was very communicative throughout the service process. They kept me informed while the car was being serviced More

by rogfrisman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Westlake responded

Thanks for the positive review!

Apr 02, 2024 -

rogfrisman responded

Great doing business with great professionals!

March 31, 2024

BMW of Westlake service department was very nice and professional, and very helpful, and knowledgeable. More

by annajefferson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Westlake responded

Thank you for the excellent review!

March 30, 2024

Walked in for tires and scheduled service. Brittaney was such a pleasure to work with. She was able to schedule next day with loaner. Car was completed in a timely fashion. Very happy More

by Mlatchkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Westlake responded

Thank you for the awesome review!

March 27, 2024

Very professional and fast! !! Everyone was so nice, I will bring my car back for service again! More

by INFO@BFATHLETICS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andexler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

BMW of Westlake responded

Thanks for the positive review!

March 20, 2024

Brittany and her staff got the work done quicker then i was expecting and drop off and pickup was a breeze.. More

by ASMITH2430
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Mar 20, 2024 -

BMW of Westlake responded

Thanks for the great review!

Mar 20, 2024 -

ASMITH2430 responded

Brittaney and her staff did an excellent job on my vechile,the work done on my vechile was completed a day before i was expecting. Brittaney communicated with me through the entire process and made the drop off and pickup process simple,it was great working with her.

March 20, 2024

I always have had good service at BMW. No complaints They are friendly courteous and do a good job More

by mfoyski
Recommend Dealer
Yes
Employees Worked With
Matthew
Mar 20, 2024 -

BMW of Westlake responded

Thanks for the positive review!

March 20, 2024

Great dealership, and Andrew is a great employee. Professional, helpful, and informative. I give this dealership my highest recommendation and review. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

BMW of Westlake responded

Thank you for the positive review!

March 19, 2024

I worked with Cory in the Service Dept. and Cory did an excellent job of keeping me informed of my vehicle's progress while I waited. Regular maintenance and some other items were completel More

by s14mohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

BMW of Westlake responded

Thanks for the awesome review about Cory!