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Big Star Hyundai

Friendswood, TX

4.2
5,896 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 5,896 reviews

May 23, 2024

They will force you to sign and tell you that you will owe less and then the finance people will make you sign fast to not ask questions More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kohl Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Hartung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

May 22, 2024

We completely enjoyed our vehicle purchasing experience at Big Star Hyundai. Everyone we spoke with were professionals and treated my wife and I with the utmost respect and curtesy. Eric, our salesperson, More

by jtarteritano
Recommend Dealer
Yes
Employees Worked With
Hector Briseno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stirling Whitley
May 23, 2024 -

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

May 20, 2024

Avoid the headache. My 2021 Cadillac was in the service department less than a week after having it due to recurrent issues, primarily with it dying unexpectedly. Despit More

by bluegamer88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Muller
May 22, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

May 20, 2024

Clean, good aminites, Staff is pleasant, a variety seating accommodations is good and rest rooms are clean. More

by jajoseph70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Segura
May 22, 2024 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

May 20, 2024

Ruben my salesperson listened to exactly what Santa Fe I wanted and simply delivered what I wanted. More

by jthornton3628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Garcia in Sales.
May 20, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 20, 2024

Everything is fine until they didn’t put the oil change sticker from this year More

by lopezmaria8543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
May 20, 2024 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

May 19, 2024

Never answer the phone or call you back… always say something is wrong with your car😩when it was Ron Carter it was much better More

by ddj1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com.

May 18, 2024

Staff was amazing an friendly. Very affectionate, even with credit not being perfect they made it happen , with not as much of a down payment nor a high car note. More

by ADRIROD314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 18, 2024

He was very nice. The team all helped out when answering questions. Good job guys More

by ronyelddaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 18, 2024

Shady dealership gave my car back with 2 miles when it had a full tank More

by k.r.nixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Delcid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randol Manjarrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kohl Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com.