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Carman Ford Lincoln
New Castle, DE
1,318 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,318 reviews
March 15, 2022
John MacDonald and the Carman team met and exceeded my expectations! They made the process so easy, provided excellent customer service and gave my a great deal! If you are in the market for a car, visit expectations! They made the process so easy, provided excellent customer service and gave my a great deal! If you are in the market for a car, visit the Carman team! More
by brianna
Helpful February 25, 2022
Amazing! Scott and the staff were incredibly helpful and welcoming. They explained the process thoroughly and never lost patience with me. I love my car and I Scott and the staff were incredibly helpful and welcoming. They explained the process thoroughly and never lost patience with me. I love my car and I can’t wait to build a relationship with this business. Thank you! More
by Bilalmotley
February 23, 2022
I bought 3 cars from Carman Lincoln Ford over the past 7 months. My buying experience was excellent, no pressure, very informative, professional and courteous. My salesman was Gary Santora but I also met months. My buying experience was excellent, no pressure, very informative, professional and courteous. My salesman was Gary Santora but I also met Larry Giacchino who personally inquired about my buying experience at his dealership. I've had to bring 2 of the vehicles in for recalls and Pre-Owned Warranty work recently and my point of contact in their Service Dept was Joe Giacchino. This young man was outstanding! He kept me in the loop on the status of my repairs and more importantly because of the supply chain issues, he kept me informed of the status of delivery of parts that were required to finalize repairs. He arranged for my free rental (under Warranty) and his demeanor towards me as a customer was caring, empathetic and extremely professional. Great all around experience at Carman Ford Lincoln from Sales to Service. This dealership is worth referring!!! Thank you. More
by stevesil
Employees Worked With
Other Employees :
Kayla Newton
February 23, 2022
Scotty was very helpful with helping me through the process of purchasing my first car. process of purchasing my first car. More
by madisonthompson03
February 22, 2022
EXTREMELY COURTEOUS IN ASSISTING MY WIFE AND I WITH THE NEW AUTO. THE CORSAIR IS A VERY SMOOTH RIDING SUV WITH A TON OF FEATURES AND WE SO APPRECIATE MY NUMBER 1 DEALERSHIP IN THE DELAWARE AREA THKS MUCH G NEW AUTO. THE CORSAIR IS A VERY SMOOTH RIDING SUV WITH A TON OF FEATURES AND WE SO APPRECIATE MY NUMBER 1 DEALERSHIP IN THE DELAWARE AREA THKS MUCH GUYS AND CONTINUE THE GREAT WORK WILL and JANE More
by chesswill
February 11, 2022
We recently purchase a pick up truck. We just moved out to the country and are adopting horses so it was a must have. Dan and the entire staff of Carman Ford made the buying process so simple and they made to the country and are adopting horses so it was a must have. Dan and the entire staff of Carman Ford made the buying process so simple and they made sure the truck was in great shape before selling it. They are very detailed in what they do and always strive to provide the best customer service and take great care of their customers. They are friendly, professional, honest and are very fairly prices. My family and I have brought all of our cars from them and will continue to only buy from them in the future. If you are looking for great deals, friendly and knowledgeable staff, honesty and quality then look no further that Carman Auto Group. They are the best! P.S. We love the truck and so do the horses!! More
by Chiara855
February 09, 2022
Great buying experience. Very friendly and knowledgeable staff. Scott was great. He knows his product and has great people skills. staff. Scott was great. He knows his product and has great people skills. More
by Rox1dav
February 07, 2022
It was a pleasant experience purchasing my new truck from Carman Ford. Scott was a wonderful salesman, and everyone else there was also very helpful. I would definitely recommend! Carman Ford. Scott was a wonderful salesman, and everyone else there was also very helpful. I would definitely recommend! More
by Jonahpwilhelm
February 02, 2022
The dealership was great, all were very nice and a great group to work with. group to work with. More
by Princess061099
January 26, 2022
We received Outstanding service and hospitality. Scott really made the buying experience painless and enjoyable. really made the buying experience painless and enjoyable. More
by Parrish.green26
