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Carman Ford Lincoln
New Castle, DE
1,361 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 50 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2025. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,361 reviews
May 10, 2020
Greg is a GREAT Salesperson Greg Gramaldi is a GREAT person, and does and outstanding job for the Carman Group. Thanks for everything to Greg and Todd Brabender in getting me the Greg Gramaldi is a GREAT person, and does and outstanding job for the Carman Group. Thanks for everything to Greg and Todd Brabender in getting me the F-250 Ford Truck I love. Jim More
by jimjonesjrr
May 04, 2020
I set an appointment with James gall with the hopes of getting info to buy in September when my lease is up. This didn't discourage James Who met me with energy and advanced product knowledge. This turned getting info to buy in September when my lease is up. This didn't discourage James Who met me with energy and advanced product knowledge. This turned into me getting an amazing deal and leaving out in a brand new car. Couldn't be happier. Would never buy from anyone other than james More
by SamE631
Employees Worked With
Other Employees :
Erwin Lee, James Gall
April 09, 2020
Above and beyond! Our current lease was about to expire during COVID-19 pandemic. Joe Giacchino, Greg Futch and Robert Hepner worked together to get us in our new MKZ. Our current lease was about to expire during COVID-19 pandemic. Joe Giacchino, Greg Futch and Robert Hepner worked together to get us in our new MKZ. No precaution was overlooked and the entire deal went without a hitch! More
by tekkie
March 31, 2020
Incompetent service department. They don’t know their xxx from a hole in the ground. My girlfriend’s car has been in for repairs multiple times. They fail to repair the cat. I’ve told my girlfriend to write from a hole in the ground. My girlfriend’s car has been in for repairs multiple times. They fail to repair the cat. I’ve told my girlfriend to write a review. She’s too nice, well I’m retired military and don’t pull punches. I’ve advised to her to contact Ford Headquarters in Dearborn Michigan tambourine the dealership. Let’s see if they pull their heads of their xxx and fix the car right More
by Ttinnish
Employees Worked With
Service Dept “David”
March 21, 2020
Great service very generous and clean dealership everyone was polite and friendly they were very helpful with the whole purchase thanks a lot to everyone there. was polite and friendly they were very helpful with the whole purchase thanks a lot to everyone there. More
by Jamsr1978
March 20, 2020
Teamwork makes the dream work! I was not going to settle for just any car. JMac made my dream come true quicker than I imagined it would. All the guys were great. I might just stop by to say hi from time to for just any car. JMac made my dream come true quicker than I imagined it would. All the guys were great. I might just stop by to say hi from time to time. More
by deebeebrinkley
Employees Worked With
Other Employees :
Antoine Reid
March 19, 2020
Great Everything was great, smooth and easy. Their customer service was outstanding. This was the best car buying experience I had in buying a new car. Everything was great, smooth and easy. Their customer service was outstanding. This was the best car buying experience I had in buying a new car. More
by den_mil
March 17, 2020
I would like to thank everyone at Carman who put me in the vehicle of my choice .Joe Gary and Erwin .Telling my family and friend the vehicle of my choice .Joe Gary and Erwin .Telling my family and friend More
by Deborah
March 11, 2020
The service was excellent I had an accident recently and I was happy when Geico sent me to the Carman Body Shop because that is where I bought the car. They did an excellent j I had an accident recently and I was happy when Geico sent me to the Carman Body Shop because that is where I bought the car. They did an excellent job and it was completed on time. This is also typical of the service I receive when I bring the car in for routine maintenance. Excellent job in a timely manner. More
by Rmartinelli
Employees Worked With
Other Employees :
Brittini Mantegna, Robert "Trey" Conley, David Leighren, Jamie Ledford
March 11, 2020
Great Overall Experience Doing business with the Carman Dealership is a true joy as they make the car buying and car maintenance experience pleasant and trouble free. It is a Doing business with the Carman Dealership is a true joy as they make the car buying and car maintenance experience pleasant and trouble free. It is a pleasure to do business with folks who work so hard to make their customer experience a satisfying one. More
by Michael
