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Coastal Kia
Wilmington, NC
5,525 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,525 reviews
August 18, 2020
EXCELLENT service and friendly atmosphere. I would highly recommend this dealership to anyone looking for a new or used car. I only wish they were closer to Oak Island. recommend this dealership to anyone looking for a new or used car. I only wish they were closer to Oak Island. More
by GARYKATHC
Verified CustomerEmployees Worked With
August 18, 2020
Service was good. Fast and efficient. Agent informed me every step of the way. I will gladly recommend a friend to visit your dealership adap every step of the way. I will gladly recommend a friend to visit your dealership adap More
by THARDAWAY1
August 18, 2020
Sam Weisman was great. He was very friendly and efficient. I really appreciate how he kept me well informed of the process and helped make decisions. Great customer service! efficient. I really appreciate how he kept me well informed of the process and helped make decisions. Great customer service! More
by JARAMARIANELLA
Employees Worked With
August 18, 2020
I would recommend coming back if I needed a second car. Five star reviews around the board, especially for the friendly staff and fast services. Five star reviews around the board, especially for the friendly staff and fast services. More
by Tony
August 17, 2020
Even though I didn't buy my car from Kia, I knew that I would be taking my car to them for service. The entire process, from making an appointment online to picking my car up had always been very smooth would be taking my car to them for service. The entire process, from making an appointment online to picking my car up had always been very smooth. I've worked with Bob Tomlin and Dam Weisman and both gentlemen were friendly and honest. I have never felt pressured to have extra work done and have always been given options when an issue did arise. I would recommend Kia to anyone who wants to feel confident in the work that is being done to their vehicle More
by matthew
August 15, 2020
Soul purchase Treated fairly with no higher pressure sales pitch. Very easy to complete the deal. Went in with one purchase in mind and was steered to a better outc Treated fairly with no higher pressure sales pitch. Very easy to complete the deal. Went in with one purchase in mind and was steered to a better outcome than I expected. More
by LVBEVINS
August 14, 2020
John went above and beyond to ensure our process was easy and fast since we were coming from Benson to purchase our new Kia Sorento. Professional. Courteous. Knowledgeable. and fast since we were coming from Benson to purchase our new Kia Sorento. Professional. Courteous. Knowledgeable. More
by marlenesmith109
August 14, 2020
All the service was completely an in a timely manner the service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done More
by WINDHAMJAMES1955
August 14, 2020
Very helpful in finding all means possible to bring your car home today. Very satisfied with the deal I got on my trade in. Happy! car home today. Very satisfied with the deal I got on my trade in. Happy! More
by Stevepowell214
Employees Worked With
Other Employees :
Kevin West
August 14, 2020
Friendly and Professional I was looking to buy a new white 2020 Soul S with light-colored interior. Eddie, Uber, and Tyler hooked me up with what I wanted with the maximum dis I was looking to buy a new white 2020 Soul S with light-colored interior. Eddie, Uber, and Tyler hooked me up with what I wanted with the maximum discount and minimum hassle. I visited the dealership one afternoon and these guys stayed late to make it all happen. I drove away happy with my new car purchase that day. More
by riderdon7
