Coastal Kia

We just bought our 4th Sorento and everytime we deal with Coastal KIA it is a very pleasurable experience! Everyone you need to interact with is very courteous and helpful. Coastal KIA it is a very pleasurable experience! Everyone you need to interact with is very courteous and helpful. More

10,000 mile check up All of our concerns about being in a waiting area for an hour or more were immediately laid to rest upon arrival. We were greeted by Sam, our service All of our concerns about being in a waiting area for an hour or more were immediately laid to rest upon arrival. We were greeted by Sam, our service advisor, outside of the dealership and he answered any ?? we had. The waiting area was spaced appropriately for the corona virus safety first philosophy. The entire store was clean and sanitized, including the restrooms. It was business as usual with friendly, prompt service that also included a visit from Mr. Pat Caballa, always a pleasure to chat with. I am always impressed with the whole experience from purchase through service visits. In fact I would wager that there is not a better place to do automobile business anywhere in southeastern Carolinas. Thanks. More

Great Service and a super friendly sales person made this an enjoyable experience. Grant Deaton made the entire trip worth it. I need four more words. an enjoyable experience. Grant Deaton made the entire trip worth it. I need four more words. More

Bob's service was unparalleled!! Wife's Kia broke down on our way down to Wilmington. Had it towed to coastal Kia and was serviced by Bob. Honestly, probably the best customer experie Wife's Kia broke down on our way down to Wilmington. Had it towed to coastal Kia and was serviced by Bob. Honestly, probably the best customer experienced I've ever experienced at a dealership. Walked us through from start to finish, you can tell he genuinely cared and had no agenda - went above and beyond my expectations. Highly recommend getting your Kia serviced at this dealership - whatever Bob says you can take it to the bank. Not used to this type of honesty and integrity. Thanks for putting my wife and I at ease! More

Wiper fluid pump replacement Had a wiper fluid leak near the reservoir..........service manager thought it would be the pump...he was correct. Easy on line service appointment... Had a wiper fluid leak near the reservoir..........service manager thought it would be the pump...he was correct. Easy on line service appointment.......repair was done in less than an hour. More

Great Experience! This is my second Sportage. A Stylish, reliable and comfortable vehicle. Coastal KIA team is courteous and professional! Thank you again for the grea This is my second Sportage. A Stylish, reliable and comfortable vehicle. Coastal KIA team is courteous and professional! Thank you again for the great service! Victor More

Had a phenomenal experience at coastal kia, unbelievable staff ! Got in and out in a 2020 optima and couldn’t be happier! Massive thank you to Steve Kramer and Uber Hernandez staff ! Got in and out in a 2020 optima and couldn’t be happier! Massive thank you to Steve Kramer and Uber Hernandez More

All the staff were very friendly and the whole place was very welcoming. I worked with Jason Stone and he was amazing!! He was so friendly kind, and helpful absolutley awesome. If you are looking to ge very welcoming. I worked with Jason Stone and he was amazing!! He was so friendly kind, and helpful absolutley awesome. If you are looking to get a car he would be the guy to see! He was such a pleasure to work with! I love my new 2020 Kia Sportage!!! More

Since I was from out of town(3hrs away)They were quick and helpful for my immediate need. They provided the best customer service quickly and not make me wait a week to get car checked out. and helpful for my immediate need. They provided the best customer service quickly and not make me wait a week to get car checked out. More

Replaced radio Bob Tomlin has always been professional courteous and responsive to my needs. He has always given me the straight scoop on prices and recommended serv Bob Tomlin has always been professional courteous and responsive to my needs. He has always given me the straight scoop on prices and recommended services. A good representative for the dealership. More