Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,510 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership
View Awards

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,510 reviews

June 06, 2020

I had a great experience at Coastal Kia.Brandon Wright I had a great experience at Coastal Kia. Brandon Wright was my salesman and he was awesome!! My family is very happy with our purchase More

by GARIBAY613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wright
Report | Print
Jun 08, 2020 -

Coastal Kia responded

Welcome to the Coastal Kia family! Thank you for the five star review and kudos for your Product Specialist Brandon Wright. We love the comments, "... he was awesome... my family is very happy with our purchase." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 06, 2020

Bob was amazing. He kept me informed every step of the way. Howard got me into my rental quick. Sam was sweet, he let me know when their was a problem and went above on a Saturday to call my warranty comp More

by S201831
Recommend Dealer
Yes
Employees Worked With
John Wigger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Jun 08, 2020 -

Coastal Kia responded

Fantastic! Thank you for the great review and gracious comments. We love the team effort from Bob, Howard and Sam. It was thoughtful of you to recognize their attention to detail. Your amazing review has been shared with Bob, Howard, Sam and our service management team as well. Thank you for your loyalty. Please call us if you need anything. We are here to serve.

June 05, 2020

NEW TO THE AREA I was made to feel right at home and in good hands during my visit during the Covid crisis. I was having warranty work done and Bob was very helpful w More

by SUSAN25624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2020 -

Coastal Kia responded

Ms. Carr, thank you for the five star service review and kudos for Bob Tomlin in our service department. It was thoughtful of you to go online and rate your recent service experience at Coastal Kia. Your gracious comments have been shared with Bob and our entire service team. We appreciate the review and you including comments such as, "very professional employees as well as a most comfortable waiting area." We are thrilled that Bob was able to exceed your expectations. Let us know when you are ready to schedule your next appointment for tires. Please call us if you need anything. We are here to help.

June 05, 2020

This was an amazing experience! Very friendly and professional atmosphere. John Wallace did a great job on my purchase and his dedication shows! Thank you More

by Roejuvera
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wallace
Report | Print
Jun 08, 2020 -

Coastal Kia responded

Thank you for the five star review and for recognizing John Wallace and his dedication to his clients. Your amazing five star review has been shared with John Wallace and our entire sales team. We love the comment, "this was an amazing experience!" Fantastic! Welcome to the Coastal Kia family, home of the truly exceptional experience. Your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!

June 04, 2020

Very friendly, non threatening nor intimidating salespeople. They take the time to hear what you want, inquire what you are looking for in a vehicle. More

by DEAN6503
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Report | Print
Jun 05, 2020 -

Coastal Kia responded

Wonderful! Thank you for the awesome sales review and gracious comments for our sales team at Coastal Kia! We love the comment, "very friendly, non-threatening nor intimidating salespeople." It was extremely thoughtful of you to go online and rate your recent experience. We appreciate it! We pride ourselves on delivering a truly exceptional experience to every client during every visit. Thanks again for the amazing five star review. Please call us if you need anything. We are here to help.

June 04, 2020

My first time in for service on my new Sportage. I found Coastal Kia exactly what they say in their commercials. Professional and very friendly at the same time. Sam the Service Writer made sure the exper More

by TOMBERGERON1953
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2020 -

Coastal Kia responded

Simply wonderful! Thank you for the gracious five star review and kudos for our service team. It was extremely thoughtful of you to mention Sam Weisman by name. Sam does an amazing job and we are lucky to have him. Your awesome feedback has been shared with Sam and our entire service team. We love the comments, "I found Coastal Kia exactly what the say in their commercials. Professional and very friendly at the same time." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia and servicing your Sportage with a local small business. Please call us if you need anything. We are here to help. Thanks again!

June 03, 2020

Had issue with a part service instaled in march.called ops manager she took care of the issue thanks so much.coastal kias top notch More

by MROVERMAN630
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Jun 04, 2020 -

Coastal Kia responded

Thank you! We apologize you had an issue and were happy to quickly address your concern. It is always nice to hear your concern was addressed quickly and we exceeded your expectations. Thank you for the review and great feedback. Please call us if you need anything. We are here to help!

June 03, 2020

Visit was great- addressed my concern with my door handle and it was quick. Howard was pleasant to work with as well. Thank you very much. More

by JMCA2008
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Report | Print
Jun 04, 2020 -

Coastal Kia responded

Isn't Howard just amazing? Thank you for the five star service review. It was thoughtful of you to go online and mention Howard by name. Your five star review and gracious comments have been shared with Howard and our entire service team. We realize there are dozens of local service centers to choose from. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

June 03, 2020

KIA is an awesome place to get a car and the guys who work in service they do a good job don’t take all day to get the job done More

by WILLIEVAUGHT
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Report | Print
Jun 03, 2020 -

Coastal Kia responded

Fantastic Review! Thank you! We sincerely appreciate the kudos for both our sales and service departments at Coastal Kia! It was thoughtful of you to go online and rate your experience. Thank you for being an important part of our Coastal Kia family! We sincerely appreciate your business and want to thank you for shopping and servicing with a local small business. Please call us if you need anything. We are here to help.

June 02, 2020

I had an awesome experience. Would recommend this dealership to family and friends. Hope to do business with you'll again. Mr. Imir and Mike M. Worked hard for me. Mrs. Roberts kept checking on us un More

by T3MCGHEE
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dogukan Imir
Report | Print
Jun 02, 2020 -

Coastal Kia responded

Thank you so much for the five star review! We hope to do business with you again soon too! It was thoughtful of you to mention Doguman Imir, Mike Mascavage and Peggy Roberts by name. Your gracious comments have been shared with our entire staff. Congratulations on your recent purchase from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

1
...
395
396
397
...
551