Coastal Kia

I would recommend the service dept, but I would also recommend going through another advisor, not Gary. recommend going through another advisor, not Gary. More

The work done is fine, but the waiting area WIFI is COMPLETELY UNUSABLE! I have to take time to go to the service center and usually spend my time working while waiting on my car. The internet is SO BA COMPLETELY UNUSABLE! I have to take time to go to the service center and usually spend my time working while waiting on my car. The internet is SO BAD (it seems like it only gives you access for 3 seconds at a time, causing pretty much ANY remote work to come to a grinding halt, if you can even get started!). Next time I'll ask to be shuttled to a Starbucks! More

Very organized service desk. . Enjoy working with Bob Tomlin. Like the followup calls after each visit. . Enjoy working with Bob Tomlin. Like the followup calls after each visit. More

From the phone call to schedule a major maintenance, to working through needed questions - and getting quality responses to a good explanation of all the items to cover- Gary was the person to do it all. E working through needed questions - and getting quality responses to a good explanation of all the items to cover- Gary was the person to do it all. Even the estimate of time was accurate. Kudos to all. Sorry, I do not know then name of the person who provided service when I first called and who then switched me to Gary, but she also was very good. More

From check in thru the. service. Completion the staff was professional and have good customer service. service. Completion the staff was professional and have good customer service. More

I moved to N. C. 2 years ago and was looking for a reliable and honest service center to service my 2025 Kia-K5 and my wife's 2018 Mercedes CLA 250. I serviced my K C. 2 years ago and was looking for a reliable and honest service center to service my 2025 Kia-K5 and my wife's 2018 Mercedes CLA 250. I serviced my Kia at Coastal for normal new car warranty service and even though they didn't sell me my car, they welcomed me with open arms and did exemplary work. I then asked if they would service my wife's car for an oil change and tire rotation which they did at a fair and reasonable price...less that the Mercedes dealer would have done. I trust them and will continue to have both vehicles serviced there and recommend them to my neighbors here in Leland. More

Bob was exceptional in helping me schedule and appointment and seeing that the work was completed in a very timely manner. appointment and seeing that the work was completed in a very timely manner. More

Clean, comfortable waiting area. The staff is very attentive offering courtesy rides and snacks, etc. making sure waiting customers are comfortable. The staff is very attentive offering courtesy rides and snacks, etc. making sure waiting customers are comfortable. More

Bob in the service department is always willing to help get our car serviced around our schedules. get our car serviced around our schedules. More

Very clean and Bob in service helped us tremendously with our transmission issues. Keep up the good work. our transmission issues. Keep up the good work. More