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Coastal Kia

Wilmington, NC

4.8
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,492 reviews

March 18, 2025

Very friendly and knowledgeable. They were easy to work with and were able to get me into the car I wanted More

by kmoney059
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Coastal Kia responded

Thank you for the five star review and gracious compliments. We love the feedback including, "very friendly and knowledgeable." Congratulations and enjoy! Please reach out if you need anything.

March 18, 2025

The team at Coastal Kia Was very helpful with our vehicle purchase. My only complaint is that a week after our purchase a “requires service” message has appeared on the dashboard. More

by christopher.erbe1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Coastal Kia responded

Thank you for the five star review and helpful feedback. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706 with any concerns. We look forward to your call. We are here to help and appreciate your business.

March 17, 2025

From friendly Howard at drop off of my 2017 Kia Niro to detail-oriented Sam at checkin and checkout, my experience was worry free. Routine maintenance was performed without a hitch. Of course I’ll be back. More

by Soul Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Mar 17, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Service Consultants Howard Ramsey and Sam Weisman. We truly appreciate you trusting our service department with your automotive service needs. Please do not hesitate to reach out if you need us.

March 16, 2025

Overall great experience! I was greeted on time, and the work was completed in a timely manner while I waited ..Which was a very nice area with great set up for working on my More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Coastal Kia responded

Wonderful news! We truly appreciate the heartfelt service testimonial. It was thoughtful of you to go online and share your recent service experience with our Service Consultant Bob Tomlin. We are thrilled to hear we were able to exceed your expectations. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything.

March 16, 2025

I had a very pleasant experience purchasing my new car. Did not feel pressured and all employees were very personable and pleasant. More

by pattie_carmichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star review. We are thrilled to hear your purchase experience with our Product Specialist Luis Fuentes went well. We love the feedback including, "I had a very pleasant experience purchasing my new car." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on your recent purchase! We are here if you need us.

March 14, 2025

Everyone there was very helpful and I would recommend anyone to go to coastal kia More

by Jamezz160
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Coastal Kia responded

Thank you for the high marks and gracious comments. We appreciate the review and high recommendations. Thank you for choosing Coastal Kia!

March 14, 2025

Bob Tomlin was my service guy this past Thursday. I have known him over 14 years. I went from one Kia Rio (14 years), to my second one that I bought last October because of a car accident. To be h More

by jvannostrand54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever, Sales, goes above and beyond
Mar 14, 2025 -

Coastal Kia responded

Thank you for the amazing testimonial! We are thrilled to hear our Service Consultant Bob Tomlin earned your trust and you have built a trusting relationship with him over the years. We strive to deliver a truly exceptional experience to every client during every visit. We truly appreciate the five star rating and amazing feedback. It was thoughtful of you to give so many of our team members such high marks. Thanks again. We are here if you need us.

March 14, 2025

Service personnel were very professional and shuttle service was great! Dealership mark ups on cars seemed excessive. More

by KMORGAN2375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Coastal Kia responded

Thank you for the five star review and high marks for our Service Consultant Gary Nelson. It was thoughtful of you to go online and rate your recent service experience. We appreciate the helpful feedback. Thank you for choosing Coastal Kia. We are here if you need us.

March 13, 2025

was treated with courtesy and respect by Sam. The car was repaired on time and no charge. Sam is the best. More

by NORMANAMEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Coastal Kia responded

Thank you! We could not agree more. Our Service Consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to go online and mention Sam by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 13, 2025

My experience at Coastal Kia was beyond amazing! ! We will be back to get another care. Jordan was awesome. More

by crystallynette1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Coastal Kia responded

Fantastic news! Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Jordan Royal. We love the feedback including, "my experience at Coastal Kia was beyond amazing!" We strive to deliver a truly exceptional experience toe every client during every visit. Congratulations and enjoy! We are here if you need anything.

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