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Criswell Chevrolet

Gaithersburg, MD

4.8
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,224 reviews

February 25, 2018

Vehicle Purchase We purchased this Chevy Sonic for my mom. Criswell made the process quick and painless. They honored their competitor’s pricing and our sales represen More

by David.Thibadeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Criswell Chevrolet responded

Thank you for taking the time to share your story with us. We're pleased that Anthony was able to help you and your mom find just the right car and that he made the process painless. Please don't hesitate to reach out to us if you have any further questions.

February 15, 2018

Best salesperson We were looking for a replacement of our 2014 Equinox. Anthony Vettuone provided us with options on how to reduce the price (e.g. Veterans discount) o More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Criswell Chevrolet responded

Jim, thank you for taking the time to share your thoughts on your recent purchasing experience. We're so pleased that Anthony and the rest of our team were able to help you have a smooth, easy transition from your old Equinox to your brand new Equinox.

February 12, 2018

New Chevy Work Truck Friendly staff, quick transaction time, great selection of inventory, and great buying experience. I will definitely be looking here again for my next More

by ColbyHeckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Criswell Chevrolet responded

We're so happy that our team could make it worth your while to drive so far out of your way. We appreciate your business and the time that you took to post this review. We look forward to working with you again in the future!

February 09, 2018

A great and exciting Corvette These guy made buying my new Corvette a great pleasure. They represent one of the most complete deanships for buy a sports car . I will always recom More

by BT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott LeStrange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Criswell Chevrolet responded

Thank you for your continued relationship with Criswell. We're pleased that our team continues to offer you a purchasing experience which is top notch and worth recommending to your friends and family.

February 08, 2018

Happy with our Ford! Who knew that we would buy our dream Ford vehicle (Shelby GT 500) from a Chevrolet dealership! Worked with Gene and he made the experience easy and w More

by krish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Hoffman
Feb 12, 2018 -

Criswell Chevrolet responded

Congratulations on finding your dream car! We're so pleased that our team was able to help you acquire your car in a painless, easy manner. Thank you for taking the time to share your story with us.

February 07, 2018

An excellent experience Buying a new car is stressful. Anthony made it virtually stressless. I was impressed by his professionalism, as well as that of Steve in finance and t More

by Greg McBride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Feb 07, 2018 -

Criswell Chevrolet responded

Greg, we are very pleased that you took the time to let us know that our team was able to make your recent car buying experience virtually stressless. Enjoy your new Volt and please don't hesitate to reach out to any team member if you have any further questions.

January 30, 2018

Accessories added. Bill Kaas gave me great service when I got mud flaps and tonneau cover added. It was done quickly, and he helped me understand how to take good care o More

by davesilverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kaas
Jan 30, 2018 -

Criswell Chevrolet responded

Thank you for taking the time to let us know that Bill and the rest of our team were able to provide you with an informative, high quality service visit. We are so pleased to hear that things went well.

January 29, 2018

Mr. Peter Eaton This has been our 3rd car purchase from this dealership. Mr. Peter Eaton, the sales person, was very courteous, forthcoming, and professional. He made More

by Avi Shechter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Criswell Chevrolet responded

Thank you so much for taking the time to provide us with this review. We're so very pleased that Peter and Rob were able to help make your recent car buying experience pleasant. We value your continued relationship with Criswell and your willingness to recommend our team to your friends and family.

January 25, 2018

Excellent experience Anthony Vattuone, the sales representative, was extremely helpful and respectful. He sent me an estimate right away, and had the car ready for me to More

by fmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Vattuone
Jan 25, 2018 -

Criswell Chevrolet responded

Thank you so much for taking the time to respond to this survey. We're pleased to hear that your sales experience was so positive and that you are enjoying your new Bolt.

January 21, 2018

Excellent Car and Customer Service This was my first service visit to Criswell Chevrolet, and it was extremely friendly, fast, and convenient. Also, thank you for the great car wash. More

by Ken S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Orellana
Jan 25, 2018 -

Criswell Chevrolet responded

Welcome to the Criswell Chevrolet family! We're so pleased to hear that you decided to give our service team a chance and that they did not disappoint. We look forward to seeing you again at your next visit.

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